The Dales Care Home - Barchester Healthcare

10/09/2025

🩶 Meet the Team 🩶

Hi everyone, I’m Pamela, everyone knows me as Pam. I’ve worked at The Dales as a Hostess since 2013. I love the interactions with residents, it isn’t just serving them food at meal time, it’s spending time and interacting with all the residents and ensuring they have a wonderful dinning experience. 🩶

Originally I’m from London and have been in Yorkshire for 20 years, Yorkshire is my home. ❤️

Things to know:
Love spending time with my family ❤️
Love playing darts 🎯


Barchester Healthcare



To find out more about life at The Dales, please visit our website: https://www.barchester.com/home/the-dales-care-home

09/09/2025

Pamper Monday! 🫶🏻

A magic Monday with our hairdresser June, with blow drys, shampoo and sets, cut, colour and more! She is with us every Monday and everyone loves being pampered. Full of joy, happiness and can see everyone feeling good about themselves after! 🫶🏻


Barchester Healthcare



To find out more about life at The Dales, please visit our website: https://www.barchester.com/home/the-dales-care-home

08/09/2025

Our Tell Barchester Annual Survey is LIVE!

For the 5th consecutive year, our annual customer satisfaction survey Tell Barchester is OPEN!

The survey gives our residents, patients, their friends and family the opportunity to tell us how they feel about their experience, helping us learn, improve and celebrate what people love about life at Barchester.

Residents and patients are able to complete the survey with our teams, invitations to take part are emailed to all friends & family members we have contact details for – have you received yours? It’s also possible to take part in our homes and hospitals using the QR posters on display.

Tell Barchester is quick and simple to complete, your time is much appreciated and this feedback shapes the care and service received across Barchester.

In the meantime, if you have feedback you would like to share you can talk to us at any point, our door is always open.

05/09/2025

🚓🚑🚒 EMERGENCY SERVICES DAY 🚒🚑🚓

Calling all Emergency Services Personnel!! Come and take a break with us!! 🫶🏻

On Thursday 9th September it is Emergency Service Day, all members of the police, ambulance, and fire services are welcome to drop into The Dales Care Home at any time on your duty breaks.

We offer a warm welcome and a free hot drink any time you need one. Pop in on your break anytime for a hot drink and there might be a cake or two!! 🫶🏻


Barchester Healthcare



To find out more about life at The Dales, please visit our website: https://www.barchester.com/home/the-dales-care-home

04/09/2025

⭐ LaingBuisson 2025 Award Finalist ⭐

We’re delighted to announce that we’ve been shortlisted for the ‘Care Home Group of the Year’ category at the prestigious LaingBuisson Awards.

Now in their 20th year, the awards recognise and celebrate outstanding achievements in the UK health and social care industry.

With more than 400 entries submitted across each category, being named a finalist is a real honour.

This recognition is a true reflection of the dedication, hard work and compassion of all our teams and colleagues across Barchester – a big thank you for everything they do each day! 👏

The winners will be announced on the 20th November 2025 at Park Plaza Westminster Bridge, London.

LaingBuisson LaingBuisson News

04/09/2025

Lovely jigsaw morning! Wonderful time to talk, work together to create a picture, telling stories of what we remember and admiring the picture as it comes together. Perfect therapy for everyone. 🧩🫶🏻🤗


Barchester Healthcare




To find out more about life at The Dales, please visit our website: https://www.barchester.com/home/the-dales-care-home

03/09/2025

✨🎭 Bringing the Fringe to Strachan House ✨🎵

Residents, families and visitors at Strachan House Care Home in enjoyed an afternoon of fantastic performances as part of the Edinburgh Fringe Care Fest.

Now in its third year, the Fringe Care Fest brings the magic of the Fringe directly to care home residents who can no longer visit the festival venues.

Talented singer and pianist Jacqui Randa warmed up the crowd with her excellent keyboard skills and cheeky anecdotes. After a short break for more prosecco in the sun, everyone relaxed to the wonderful voice of Duane Forrest.

It was an amazing experience, complete with a special party menu from the home’s kitchen team, plenty of drinks – and of course, lots of dancing.

A big thank you to all involved in making this event such a success. 👏

02/09/2025

⭐ A Perfect 10! ⭐

We’re thrilled to share that Iverley View Care Home in has received a 10 out of 10 score on the independent care home reviews site, carehome.co.uk, after a series of glowing reviews.

This fantastic achievement places Iverley View 7th out of 7,238 care homes across England and 1st in their county.

A big thank you to the team who work incredibly hard to provide the highest standard of care and support to residents and their families. Truly well deserved. 👏

.co.uk

29/08/2025

🐾 Residents Welcome Furry Friends 🐾

Our care homes and hospitals recently marked National Dog Day in style by hosting a range of activities for all to enjoy, including dog shows, pet therapy sessions and community events.

From four-legged companions to wagging tails and friendly competitions, it was a wonderful day that brought joy and smiles to everyone.

Take a look at some of our favourite moments. ✨

27/08/2025

⭐ Champions of Care: The Care Quality Leaders Network ⭐

We’re delighted to share that Sue Sheath, our Director of Regulation and Quality Improvement, has been featured in this month’s Caring Times magazine for her work founding the Care Quality Leaders Network.

In June, the network held its first face-to-face conference entitled ‘Innovating Care Quality: Leadership in Action’ in London, bringing together colleagues from across the adult social care sector.

What began as a small group of providers meeting informally before the pandemic has grown under Sue’s leadership into a thriving network of over 90 organisations – from large operators to mid-sized and smaller providers nationwide – all united by a shared commitment to champion high-quality care.

Sue commented: “I am so proud of how this group has grown over the last five years into an incredible supportive network with real influence. I was keen to create an opportunity for the group to meet face to face to hear from some of the biggest names in the sector about the challenges and opportunities we face and share ideas and best practice. I would like to thank all our generous partners such as Radar Healthcare, Care Launch and Nourish Care, who made this event possible.”

We’re so proud of Sue for her hard work in creating this fantastic network and for running such a successful event that brought together so many excellent minds! 👏

26/08/2025

📸 World Photography Day 🌟

Recently, residents and patients up and down the country celebrated World Photography Day with flair and creativity.

Throughout the day, everyone enjoyed a range of themed activities and art sessions, from crafting photo books and collages to participating in professional photoshoots and capturing images of their favourite objects and subjects.

It was also a wonderful opportunity for all to reflect on past experiences by looking at treasured photographs and sharing happy memories.

Take a look at some of our favourite moments.

22/08/2025

✨🏍️ Speedway Wish Granted 🏍️✨

This week, the team at Hickathrift House Care Home in was delighted to grant another special wish through their ‘Post a Wish’ initiative – a visit to the King's Lynn Speedway - the Home of the Stars.

It was a fantastic experience, with riders kindly taking time to chat and reminisce with a resident about past races and bikes. The Speedway team ensured the evening was special, welcoming everyone on arrival and making the visit unforgettable.

Residents truly enjoyed sitting in the front row, cheering on the riders and sharing stories of speedway events gone by.

A big thank you to all involved in making this trip possible. 👏

King's Lynn Stars

22/08/2025

💃🕺🎶🎤🎸🫶🏻 DAZZLING DISCO 🫶🏻🎸🎤🎶🕺💃

What an amazing afternoon! Our Dazzling Disco on Memory Lane with DJ Kitty (Kitty LaMare). Wonderful music being played, perfect musical instruments being played by residents and family, talking about the history of the songs, singing along and so, so much more. A perfect afternoon enjoyed by everyone!! 🫶🏻


Barchester Healthcare



To find out more about life at The Dales, please visit our website: https://www.barchester.com/home/the-dales-care-home

21/08/2025

🤩 Adventure Day Out for Mortain Place Residents 🤩

Residents at Mortain Place Care Home in enjoyed an unforgettable day at Knockhatch Adventure Park.

From speeding around the go-kart track and meeting extraordinary animals to splashing down the water slides, it was a day full of fun.

To make the trip even more special, residents and colleagues were joined by Malcolm from ITV News Meridian, who captured the excitement on camera and spoke to the residents about their experiences.

The team at Mortain Place believe days like this are an important way to enrich the lives of residents, creating lasting memories for all involved.

Take a look at the fantastic broadcast coverage below! 👇

Watch the latest from ITV News - Barchester Mortain Place in Eastbourne takes its residents on day trips to an adventure park with activities such as go-karting and water slides

21/08/2025

💃🕺🎤🎸Rob and Ann Pye 🎸🎤🕺💃

Wonderful afternoon meeting Rob and Ann the wonderful guitarist and singer! They had a lovely connection with everyone and everyone was full of joy, laughter, joined in with a sing along and did their dance moves. 🫶🏻

Wonderful meeting new people, hearing and singing along with songs we remember! 🫶🏻


Barchester Healthcare



To find out more about life at The Dales, please visit our website: https://www.barchester.com/home/the-dales-care-home

19/08/2025

🦆📚 A Quacking Good Story from Atfield House 📚🦆

We’re excited to share that Atfield House Care Home in , London has launched their very own children’s storybook, inspired by a much-loved tradition and their nature-loving residents.

Each year, a duck named Hope visits the home’s garden to lay her eggs – a heart-warming event that has been taking place for many years. The experience sparks engagement, evokes memories and offers meaningful comfort to residents, supporting emotional and cognitive wellbeing with every quiet waddle.

After speaking with residents, families and colleagues, the team decided to capture the tale in a beautifully illustrated book.
The home looks forward to sharing the storybook with visitors and children from local schools – a great opportunity to spread the joy of this charming tradition.

You can explore their delightful storybook here 👇https://online.flippingbook.com/view/503801204/

18/08/2025

🏃‍♂️🏅 Great North Run - Marathon Effort for Charity 🏃‍♀️🏅

On Sunday, 7th September, five brave Barchester colleagues will take on the gruelling Great North Run to raise money for Barchester’s Charitable Foundation.

The Foundation supports older people and adults living with a disability by helping them connect or re-connect with others in their local communities.

Our amazing runners are:
• Becky Dearing, Health and Safety Coordinator
• Kirsty Taylor, Activities Lead at Chalfont Lodge Care Centre - Barchester Healthcare
• Zsuszanna Bodog, Care Assistant from Red Oaks Care Home - Barchester Healthcare
• Tom Hodges, Dementia Nurse Specialist for the North West and Midlands
• Yvonne Hand, General Manager at Glenroyd Care Home - Barchester Healthcare

They will lace-up their trainers and use grit and determination to complete the 13-mile half marathon course that starts in Newcastle upon Tyne and takes thousands of runners over the iconic Tyne Bridge in order to raise funds for Barchester's Charitable Foundation.

Wishing the very best of luck to the runners! 👏

18/08/2025

💃🕺🎶 Dazzling Disco!! 🎶🕺💃

It’s back!!
Join us for a disco afternoon to get moving and grooving!!
We’ll be donning our best glow sticks and leg warmers and dancing to the hits being played by our DJ Kitty!
Thursday 21st August from 2:30pm!!


Barchester Healthcare


To find out more about life at The Dales, please visit our website: https://www.barchester.com/home/the-dales-care-home

15/08/2025

Beautiful sun shining and a perfect morning to plant some flowers in our old bath plant pot! 🪴🪻🌷🌼❤️
Magical therapy being outside, having good company, enjoying the sun shining and doing what we love. More flowers to be added!


Barchester Healthcare




To find out more about life at The Dales, please visit our website: https://www.barchester.com/home/the-dales-care-home

14/08/2025

🤍 Meet the Team 🤍

Patrick Bonus - Head Chef

Hi everyone! My name is Patrick Bonus. My journey with The Dales began back in 2009 when I started as a Hotel Services Assistant. Since then, I've worked my way up — first as a Kitchen Assistant, then a Trainee Chef, followed by 2nd Chef, and now I'm proud to be leading our beautiful kitchen as the Head Chef.

Working for Barchester has been an amazing experience. They've given me countless opportunities to grow, including completing my NVQ and participating in the Chef Academy. I genuinely enjoy chatting and sharing laughs with our residents — the warm and friendly environment at The Dales makes every day rewarding. ❤️

A few things about me:
* My wife and I both work for Barchester.👍
* We're proud parents to a cheeky and adorable 2-year-old daughter — she’s our universe and brings us so much joy!❤️
* I'm absolutely obsessed with sushi (especially wasabi – give me a whole plate and I’m happy!).🍱
* I love cooking for my wife and daughter, and we enjoy exploring new dishes together.👨‍🍳
* Our family loves traveling and discovering new places whenever we can.✈️
* And yes… I really love my sleep!😴


Barchester Healthcare


To find out more about life at The Dales, please visit our website: https://www.barchester.com/home/the-dales-care-home

13/08/2025

🎤🎵 Come Sing! To Feel Good 🎤🎵

Residents and patients across the country had a fantastic time joining Dan Cooper, Vocal Coach from Biiah, for a lively summer virtual sing-along.

With the uplifting ‘Que Sera Sera’ by Doris Day and ‘Wouldn’t It Be Nice’ by The Beach Boys, there was plenty of singing and dancing all around.

The session was a great success, bringing benefits for the mind, body and soul, and leaving everyone with a dose of summer cheer.

A big thank you to Dan Cooper for the wonderful experience. 👏

Take a look at some of our favourite moments in the photos below.

🔗 www.barchester.com

12/08/2025

🚐🍻🥳💙 Mini Bus Excursion - The Airedale Heifer 💙🥳🍻🚐

A very tasty residents pre-birthday celebration today at The Airedale Heifer in Riddlesden! The menu was so hard to choose from as we wanted everything but the gentlemen went for scampi, chips and peas and the holy cow pie with chips and peas. The plates were totally empty, everyone was totally full and we’ll have to go back again soon to try some of their puddings! 😋

A wonderful gentlemen’s pub lunch full of talking, sharing stories and so much laughter! 💙

A huge thank you and shout out to the wonderful staff, we will see you all again soon! 🫶🏻


Barchester Healthcare




To find out more about life at The Dales, please visit our website: https://www.barchester.com/home/the-dales-care-home

11/08/2025

✨A Roaring 1920s Summer Fête at Ashlar House ✨

Ashlar House Care Home in turned back the clock for a spectacular Summer Fete inspired by the glamour of the 1920s.

Residents, families, colleagues and guests dressed to impress, bringing the glamour and spirit of the Jazz Age to life.

From Charleston dancing and live entertainment to delicious food, sweet treats and a much-loved raffle. There was something for everyone to enjoy.

It was a fantastic experience for all involved. 👏

08/08/2025

💚 Meet the Team 💚

Billy Lapuz - Carer

Hi everyone! My name in Billy, I started my journey in healthcare as a carer in the UK with Barchester back late 2022, arriving fresh from the Philippines.

I truly love working in a care home - not just because i was raised in a culture that takes care of others especially the elderly, but because I love to , love to hear their stories and experiences, I would also love to be included in theirs, known to them as the person who would go all out giving them the care they deserve.

Things to know:
Me and my wife both work for Barchester, we have three lovely children. ❤️❤️❤️
I love cars and love working on them ❤️🚗🚙
I love to tinker around and do DIY things 🔨🔩🔧
I still play Video Games if its still called that...👾
And I love to explore other places and meet new people❤️


Barchester Healthcare


To find out more about life at The Dales, please visit our website: https://www.barchester.com/home/the-dales-care-home