31/12/2025
Due to the cold weather expected, in particular at night, we have activated our Severe Weather Emergency Protocols (SWEP).
The SWEP has been activated today (Tuesday 30 December) and will be in place over the next few days.
If you see anyone sleeping rough, and they want access to SWEP Emergency Accommodation, they can be referred to the Rough Sleeping Team via StreetLink - https://orlo.uk/R3ORk
Referrals outside of office hours (Monday-Friday 9am-5pm) will need to be processed by the Emergency Duty Team (EDT) who can be contacted on 01344 351 999.
Please call 999 if the person is in immediate danger, needs medical assistance, or is under 18.