Fountains Care Home - Barchester Healthcare

10/10/2025

🎉 Awel-Y-Mor Celebrates Excellent Ratings 🎉

Awel-Y-Mor Care Home in , Swansea passed a recent Care Inspectorate Wales inspection with ‘Excellent’ ratings - the best possible ratings – across the board, after being praised for operating a safe, well-maintained, caring and well-led service.

The CIW report stated that there was a strong sense of belonging and teamwork in the home, nurtured by a very well-respected management team that encourages a positive culture.

Highlighted in the report was that the care staff knew residents well and were dedicated and driven to offering them the best possible care, going above and beyond to do so.

A relative commented: “I can’t speak highly enough about the place, they are so good at the little things, all the residents come first here. My loved one has a good life here.”

Our CEO, Dr Pete Calveley, visited Awel-Y-Mor to congratulate Rachael, General Manager, and her team on the home’s Excellent ratings and award every member of staff a £500 voucher to celebrate their achievement.

Huge congratulations to everyone at Awel-Y-Mor – what a fantastic achievement! 👏

Here are some of the highlights from the day.

08/10/2025

⭐ We’re Finalists for the National Care Awards ⭐

We’re delighted to share that Barchester Healthcare has been shortlisted in the Large Care Home Group category for this year’s National Care Awards.

The National Care Awards are the largest awards recognising excellence in the UK care sector, celebrating the very best people and companies across the sector.

A huge congratulations to Aila Evangelista from Atfield House Care Home in , London, a finalist in the Care Registered Nurse of the Year category, and to the entire team at Atfield House Care Home - Barchester Healthcare, also shortlisted for Dignity and Respect Care Home of the Year. 👏

We’re so proud of all our teams who work tirelessly to provide the very best care for residents, patients and their families every single day.

The winners will be announced on 7th November at Park Plaza London – good luck to all the finalists!

07/10/2025

🖌️ Pinetree Residents Get Creative with Mosaic-Making 🎨

As part of their first home anniversary celebrations, and together with volunteers from partner company CBRE UK, colleagues and residents at Pinetree Care Home in set to work on a joint project to commemorate the occasion.

Residents were asked what they would like to do to celebrate and decided to create a beautiful mosaic sign for the home.

The project was a wonderful collaboration that everyone at the home could join in with. The end result is a fitting tribute to the home, which now hangs in reception for all the staff, residents and visitors to enjoy.

A resident commented: “It is so wonderful to try new hobbies, I had never made a mosaic before but I absolutely loved it and have been bitten by the bug! I can’t wait to have another go and see what else we can make. I really enjoyed sitting down with everyone else and working on something together, it gave us all a fantastic sense of achievement.”

What a beautiful mosaic! Well done to all involved. 👏

05/10/2025

To find out more about life at fountains care home, please visit our website at https://www.barchester.com/home/fountains-care-home
Alternatively you can call us on 0121 733 8602 and speak to our friendly team.

03/10/2025

♥️ The Power of Music: a heart-warming moment at Ochil Care Home ♥️

Colleagues and residents at Ochil Care Home in were over the moon to uncover a beautiful piece of history when they heard an original recording by one of their much-loved residents, Wilma, who used to be a professional singer years ago.

Wilma’s husband, Donald, had lovingly kept the original master copy of Wilma’s debut album which was recorded in 1996. Staff at the home helped Donald transfer the precious recording onto a CD to preserve it.

Everyone at the home watched the heart-warming moment when Wilma, who is living with dementia, realised the recording being played was her voice from almost thirty years ago. Her reaction was absolutely magical as her memory of that time in her life came flooding back.

What’s more, the video of that extraordinary moment showing the power of music to connect, has now been viewed over 65,000 times.

Such a beautiful moment! ✨

Ochil Care Home - Barchester Healthcare

02/10/2025

🌟 Join Us for Our Monthly Coffee Dropping Session! 🌟

We are thrilled to announce that the Solihull West Community Development Team at Solihull Council, Jade and Kerry will be hosting a Coffee Dropping Session every last Wednesday of the month!

The first session will take place on the 24th of September 2025 between 10:30-12:30

This is a fantastic opportunity for community members to come together, share a warm cup of coffee, and connect with others. Whether you're seeking to join local groups, looking to volunteer your time and skills, or simply wish to explore funding opportunities for your community projects, we welcome you to join us!

If you're also in need of guidance regarding care options, our team is here to assist you.

Mark your calendars and come along for a friendly chat and to discover how you can get involved in our vibrant community.

We can’t wait to see you there! ☕💬



👉 To find out more about Fountains Care Home, please visit our website at https://www.barchester.com/home/fountains-care-home
Alternatively you can call us on 0121 733 8602 to speak with our friendly team!

01/10/2025

🥨🍻 Oktoberfest Celebrations 🥨🍻

Oktoberfest was a huge hit with residents, patients, families and visitors this year.

Our care homes and hospitals joined in the celebrations with themed decorations, live entertainment, community events and plenty of fun.

Our talented chefs and hospitality colleagues prepared a selection of pretzels and Bavarian dishes, all complemented by some refreshing cold beers.

It was a day to remember - here are some of our favourite moments.

01/10/2025

An Exciting Day at Fountains Care Home 🌟

Last week we hosted a wonderful MacMillan Coffee Morning at our home! ☕🍰

We baked a variety of delicious cakes and treats, all to raise money for MacMillan Cancer Support. It was heart-warming to see friends and family come together for this special cause, sharing laughter and stories over a cup of coffee.

A huge thank you to everyone who participated, donated, and supported us. Your generosity makes a real difference! Together, we can make a positive impact in our community. 💚



To find out more about life at fountains care home, please visit our website at https://www.barchester.com/home/fountains-care-home
Alternatively you can call us on 0121 733 8602 and speak to our friendly team

30/09/2025

☕💚 World’s Biggest Coffee Morning ☕💚

Colleagues, residents, patients, families and friends across the country came together to enjoy charity coffee mornings and bake sales, raising funds and awareness for Macmillan Cancer Support.

Our care homes and hospitals hosted a variety of community events, inviting everyone to catch up over a cuppa and a slice of something delicious, all for a great cause.

Residents and patients enjoyed spending time with friends and relatives, and members of the local community. Our talented chefs baked plenty of cakes, biscuits and pastries for everyone to sample.

The events were a great success – thank you to everyone who took part and helped support this important cause.

Here are some of our favourite moments. ✨

29/09/2025

🐾 Pet therapy 🐾

A warm welcoming visit from Lorenzo our special wonder dog who comes to visit us. Residents enjoyed taking him for a walk and out and about into the gardens and took comfort with him sitting on the bench having a good old fuss.

Other's were happy to greet him as he came around giving everyone a nice wiggle as he came to say hello to them.



To find out more about life at fountains care home, please visit our website at https://www.barchester.com/home/fountains-care-home
Alternatively you can call us on 0121 733 8602 and speak to our friendly team.

28/09/2025

🌟 Employee of the Month: Aisha! 🌟

We are thrilled to announce Aisha Senior Carer as our Employee of the Month at Fountains! 🎉

Aisha is a dedicated staff member who consistently goes above and beyond to ensure that our residents, their families, and her colleagues are happy.

Some of the wonderful comments from her nomination include her being described as "hugely supportive and very methodical in her work." Aisha is not only attentive to our residents but also incredibly approachable when they need support. Her infectious happiness and compassion shine brightly from the moment she starts her shift until the end.

Aisha shows tremendous understanding towards all residents and always helps them in any way she can, especially when they face difficulties. She stays with them, providing encouragement and support through their struggles.

We are so grateful to have such a hardworking and caring member of our team.

Congratulations, Aisha! You truly embody the spirit of our community! 💖



To find out more about life at fountains care home, please visit our website at https://www.barchester.com/home/fountains-care-home
Alternatively you can call us on 0121 733 8602 and speak to our friendly team

27/09/2025

🐡Virtual Lake Aquarium Tour 🐠

Our residents enjoyed a virtual tour of a lake aquarium, exploring the fascinating wonders of the sea from the comfort of Fountains.

During this activity, residents gathered by the cosy fireplace with tea and biscuits, sharing stories, laughter, and reminiscing about their own experiences. ☕🍪

It was a wonderful way to combine discovery, relaxation, and social connection. 💙



To find out more about life at fountains care home, please visit our website at https://www.barchester.com/home/barchester-care-home
Alternatively you can call us on 0121 733 8602 and speak to our friendly team.

26/09/2025

🎊 Congratulations 🎊

We are delighted to congratulate Katie on successfully completing her NVQ Level 3 in Health and Social Care.

This is a significant achievement and a reflection of her dedication, commitment, and hard work. Everyone at Fountains is extremely proud of her success, and we look forward to seeing her continue to thrive in her role.

Well done, Katie. 👏🌟

To find out more about life at fountains care home, please visit our website at https://www.barchester.com/home/fountains-care-home
Alternatively you can call us on 0121 733 8602 and speak to our friendly team.

26/09/2025

🌟 Join Us for Our Monthly Coffee Dropping Session! 🌟

We are thrilled to announce that the Solihull West Community Development Team at Solihull Council, Jade and Kerry will be hosting a Coffee Dropping Session every last Wednesday of the month!

The next session will take place on the 29th of October 2025 between 10:30-12:30

This is a fantastic opportunity for community members to come together, share a warm cup of coffee, and connect with others. Whether you're seeking to join local groups, looking to volunteer your time and skills, or simply wish to explore funding opportunities for your community projects, we welcome you to join us!

If you're also in need of guidance regarding care options, our team is here to assist you.

Mark your calendars and come along for a friendly chat and to discover how you can get involved in our vibrant community.

We can’t wait to see you there! ☕💬



👉 To find out more about Fountains Care Home, please visit our website at https://www.barchester.com/home/fountains-care-home
Alternatively you can call us on 0121 733 8602 to speak with our friendly team!

25/09/2025

🍂✨ Autumn has arrived at Fountains!

Our beautiful new autumn display is bringing those cosy seasonal vibes, sparking conversations and wonderful reminiscing among residents.

We’re also delighted to share that our much-loved community puzzle has made its return! 🧩 It’s been warmly welcomed back, with everyone enjoying getting involved piece by piece.

It’s lovely to see the display and puzzle bringing people together. 💛



To find out more about life at fountains care home, please visit our website at httsps://www.barchester.com/home/fountains-care-home
Alternatively you can call us on 0121 733 8602 and speak to our friendly team.

24/09/2025

🖌️ Virtual V&A Make-along 🎨

In celebration of National Day of Arts in Care Homes, residents and patients across the country enjoyed a wonderful V&A Virtual Make-along experience with Holly from the V&A Learning team and designer-artist Rafin Jannat.

Taking inspiration from the South Asia Gallery at the museum, everyone had the chance to experiment with paints and pigments made from everyday ingredients, creating their own unique artworks.

It was a calming, creative experience that everyone truly enjoyed. A big thank you to the Victoria and Albert Museum team for leading such an inspiring session!

Here are some of our favourite highlights. ✨

National Activity Providers Association

24/09/2025

🌟Farewell to Louise🌟

Today, we celebrate our incredible activity coordinator, Louise, who has dedicated the last 4 ½ years to making Fountains feel like home for all of us. Her passion, kindness, and unwavering commitment have truly made a difference in our community🫶

While we are sad to see her go, we are excited for the new opportunity that lies ahead for her. Louise, please know that you will always be a part of our Fountains family, and we can't wait to see you back for visits with friends and residents. You will be deeply missed, and we want to thank you from the bottom of our hearts for everything you've done for us. Wishing you all the best in this new chapter of your life! 💖

23/09/2025

🍂✨ A wonderful trip out today to Melbicks Garden Centre! ✨🍂

The ladies loved exploring the autumn displays so many vibrant colours and sparkling pumpkins to admire. 🎃🍁

We finished off with a cosy treat hot chocolates topped with whipped cream and marshmallows 😍 the perfect way to end our visit.

Our residents had a lovely time and came home with big smiles. 💛



To find out more about life at fountains care home, please visit our website at https://www.barchester.com/home/fountains-care-home
Alternatively you can call us on 0121 733 8602 and speak to our friendly team

22/09/2025

⭐ We’re Finalists in the UK Customer Experience Awards ⭐

It’s awards season and we’re thrilled to share that our talented Customer Experience Team has been shortlisted in not one, but two categories in the prestigious UK Customer Experience Awards:

💡 Best Use of Customer Insight
💻 Best Use of Technology

We’re proud that Barchester Healthcare is the only company from the health sector to be recognised in either of these categories. The winners will be announced at Wembley in October – wish us luck!

Our nomination for Best Use of Customer Insight comes from our Tell Barchester survey, which gathers invaluable feedback each year from more than 13,500 residents, patients and their families. Every single piece of feedback helps us shape and improve the care and services we provide.

In the Best Use of Technology category, our new Connex CRM system, powered by Salesforce, has been recognised for transforming how we manage every customer interaction – making the care journey seamless.

We’re so proud of our team and grateful to everyone who shared their feedback with us.

22/09/2025

✨🎨 Bubbles & Brushes Night ✨🎨

Our residents had a wonderful evening filled with creativity, laughter, and a touch of sparkle! 🥂✨ They enjoyed sparkling Asti, refreshing sparkling water with fresh fruit, and the joy of painting together.

We were delighted to welcome local artist Richard, who guided and inspired everyone to explore their artistic side using a variety of materials. 🎨🖌️

It was a night full of colour, fun, and plenty of smiles – a truly special evening for all! 💕

To find out more about life at fountains care home, please visit our website at https://www.barchester.com/home/fountains-care-home
Alternatively you can call us on 0121 733 8602 and speak to our friendly team.

21/09/2025

World Alzheimer’s Day 2025 – Why It Matters More Than Ever 💜

World Alzheimer’s Day, observed annually on 21st September, is a global event dedicated to raising awareness about Alzheimer’s disease and dementia.

With nearly 1 million people in the UK living with dementia, understanding, support and research have never been more important.

Alzheimer’s Day serves as a powerful reminder of the challenges faced by individuals and families living with Alzheimer’s, and the importance of early diagnosis and intervention.

At Barchester, our commitment to dementia care goes beyond World Alzheimer’s Day. We strive to make a difference every day, providing compassionate support, innovative programmes, and expert care for residents, patients and families.

To find out more, please see our latest blog here: https://www.barchester.com/help-and-advice/world-alzheimers-day-2025-why-it-matters-more-ever-barchester

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16/09/2025

⭐ Happy National Housekeeping Week ⭐

This week we’re celebrating the fantastic housekeeping teams across our care homes and hospitals.

It’s a wonderful opportunity to recognise their dedication to keeping everything spotless and creating a welcoming environment for residents, patients, families and visitors.

Thank you to all our colleagues for their continuous hard work and support – you truly make a difference every day.

12/09/2025

🎉 Lotus Manor is Now Open 🎉

We’re excited to share that Lotus Manor Care Home in has opened its doors in style, with a Grand Opening performed by the Deputy Mayor of Guildford, Councillor Jane Tyson, in front of invited guests from the local community.

Our CEO, Dr Pete Calveley, and General Manager, Candy Guo, hosted the event and invited guests to view the stunning new 64-bed care home.

Designed with residents’ comfort in mind, Lotus Manor Care Home will offer residential support, respite stays and specialist dementia care, all delivered by a dedicated and passionate team of trained professionals.

Take a look at some of our favourite moments from the event. ✨

11/09/2025

🚑 Celebrating Emergency Services Day 🚒👏

Residents, patients, colleagues and visitors marked this year’s Emergency Services Day in style, recognising the contribution of local emergency services, volunteers and heroes.

Our homes and hospitals hosted a variety of community events, from coffee mornings to afternoon garden parties, inviting emergency services personnel to join for hot drinks and delicious home-made cakes.

Everyone had a wonderful time, visiting local emergency services sites, engaging in conversations and sharing inspirational stories of emergency services heroes, both past and present.