UHS Experience of Care

27/01/2026

20/01/2026

This afternoon we had a walkaround with some to improve the accessibility of our self-check-in machines at University Hospital Southampton NHS Foundation Trust.

Partnering with the Outpatients team and our Involved Patients we are working to make patient-informed decisions on how to best navigate the hospital🤝

If you would like to become and Involved Patient you can sign up here: https://bttr.im/305gs

19/01/2026

Today we had a stall at the main entrance of the General Hospital (University Hospital Southampton NHS Foundation Trust) to talk to patients, staff and families about .

We had some really eye-opening discussions and even got to share some information about what our Spiritual Care team can support with!

14/01/2026

The Woodland Ward Toy Project has been running for a few months now, allowing parents in our neonatal ward to play with their babies like they would do if they were able to be at home. This is a great example of enhancing patient and family experiences! University Hospital Southampton NHS Foundation Trust

12/01/2026

Recently used NHS A&E or Urgent Treatment Centre services?

Take a moment to share your experience in the and join thousands helping to make a difference to NHS care.

If selected, you’ll receive an invitation letter in the post soon.

Your valuable feedback will help us improve the quality of care for everyone.

Further information on Section 251: https://www.hra.nhs.uk/about-us/committees-and-services/confidentiality-advisory-group/confidential-patient-information-and-regulations/

12/01/2026

We have some very exciting new volunteering roles out to advert at the moment! For more information or to apply, please click the following link or scan the QR code on the graphic https://shorturl.at/zzdbH👇🧡

05/01/2026

In December, University Hospital Southampton NHS Foundation Trust received 1,484 responses to our Friends and Family Test (FFT) Feedback Surveys.

95.61% of patients rated their overall experience of UHS as "Very Good" or "Good".

Information about FFTs can be found here: https://uhs.nhs.uk/about-the-trust/performance/friends-and-family-test

29/12/2025

Now that Christmas has passed we want to say a huge thank you to all the staff at University Hospital Southampton NHS Foundation Trust that welcomed us into their wards for our trolley dashes, and who were supporting patients in their day-to-day needs throughout the holiday period with a smile on their face. Thank you! ⭐

25/12/2025

Happy Christmas!

It's now the end of our Christmas Countdown and we have a little message of thanks below.🎁

24/12/2025

Welcome to the Experience of Care ‘Christmas Countdown’! We are posting every day until the 25th and this year it's all about what we have been doing at University Hospital Southampton NHS Foundation Trust and promoting upcoming events.

For Christmas Eve we are sharing a festive message from our Spiritual Care team🎄

23/12/2025

2/3 Festive trolley dashes✅

We've loved spreading Christmas cheer with our patients and staff over the last two days, huge thanks go to our UHS Choir and the wonderful Martin for bringing the music🎶

23/12/2025

Welcome to the Experience of Care ‘Christmas Countdown’! We are posting each day until the 25th and this year it's about what we have been doing at University Hospital Southampton NHS Foundation Trust.

Today we are sharing a round-up of the great work our Patient & Family Support Hub team has done in the last year!🎀