What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 4:30pm

University of Southampton Auditory Implant Service

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University of Southampton Auditory Implant Service

The University of Southampton Auditory Implant Service (formerly SOECIC) was established in 1990 to

OUR VISION
- Making life-changing technology available to everyone who can benefit from it.
- Creating an environment of support and empowerment for everybody we connect with.
- Developing our service efficiency in order to continually improve care.

22/01/2026

The next SoCo event is planned for 21st February 2026

21/01/2026

This page may be useful to those with a MEDEL processor. These guides will help you pair your processor with another device such as a smartphone

These guides will help Cochlear Implant users to connect a MEDEL processor to another device, such as a smartphone or an AudioStream adapter. These guides can help with connection to Iphones and Android smartphones. Sonnet 2 AudioStream – pairing and configuring (Android Device) Sonnet 2 AudioSt...

15/01/2026

One of the advantages of being a clinic within a University as that we do research.

We’re pleased to share a newly published article by MTID, Auditory Implant Service, and ISVR researchers Dr Mark Fletcher and Professor Carl Verschuur 📄 Fletcher et al. (2025) Spectral peak picking improves tactile speech perception, Nature Scientific Reports. The paper reports a new method for...

07/01/2026

Helping children to gain confidence with reading and writing. Read more here:

https://ais.southampton.ac.uk/help-children-toreadwrite/

06/01/2026

Happy New Year to our partners, patients and colleagues.

15/12/2025

https://ais.southampton.ac.uk/christmas-closures-2025/

USAIS staff do not work during weekends or on Public Holidays. In addition to these days, the University of Southampton has Closure Days. On these days USAIS operates a Customer Service over the telephone and by email over shorter days. If you have any queries on one of those days, do give us ...

10/11/2025

What would you, a CI user, like to do? Play football? Go for it!

https://ais.southampton.ac.uk/you-can-do-pretty-much-anything-with-a-ci-how-about-football/

30/10/2025

Are you interested in helping with research?

https://ais.southampton.ac.uk/links-hearing-loss-and-anxiety/

29/10/2025

Hearpeers music rehabilitation webinar for cochlear implant patients

https://ais.southampton.ac.uk/rehab-with-music/

21/10/2025

There are many resources on the www.ais.soton.ac.uk website. Go to the Information and Support tab. If you are a BSL user, this one may be of interest to you.

https://ais.southampton.ac.uk/bsl-links/

We have created a list of useful resources. If you have any thoughts about what could be included on this page, please contact USAIS on ais.training@soton.ac.uk. NHS – how your information is kept safe Link to NHS Your Data Matters Video with BSL Supporting Services for Deaf people and professio...

09/10/2025

https://ais.southampton.ac.uk/soco-nov-2025/

07/10/2025

Understanding your audiogram

https://ais.southampton.ac.uk/understand-test-result/

Address

University Of Southampton Auditory Implant Service, Building 19, University Road
Southampton
SO171BJ

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 4:30pm

Telephone

+442380593522

Website

http://ais.southampton.ac.uk/

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Our Story

OUR VISION

Making life-changing technology available to everyone who can benefit from it.

Creating an environment of support and empowerment for everybody we connect with.

Developing our service efficiency in order to continually improve care.

OUR VALUES

Our Commitment to Patients

We will always treat you with honesty, respect and kindness. We will give you the time and support that we would expect for ourselves and our own families.

We will always do our very best for you. As we learn new and better ways to do things, we will share this with you to help you hear as well as you possibly can.

We will listen to you because working together is important to us.

The department is excited to provide an alternative care pathway- a home care pathway for patients who want to manage their cochlear implant care themselves at home. Currently, patients are seen in the department for an annual review or their hearing is monitored via long term questionnaires. The home care pathway involves using a personalised website (web app) called CHOICE where patients themselves can do a hearing check at home, access music or telephone training, practise listening in background noise, request spares and access a general check-up questionnaire.

For more information go to: https://ais.southampton.ac.uk/choice/