What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 4:30pm

University of Southampton Auditory Implant Service

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University of Southampton Auditory Implant Service

The University of Southampton Auditory Implant Service (formerly SOECIC) was established in 1990 to

OUR VISION
- Making life-changing technology available to everyone who can benefit from it.
- Creating an environment of support and empowerment for everybody we connect with.
- Developing our service efficiency in order to continually improve care.

30/04/2026

NEW Tinnitus Resource. Sam Johnson and Heloise Hunt have got together to produce this newest resource for anyone who would like to know more about Tinnitus and and how to minimise its effects. In this case it is Knowledge in Power. See this post for more information and a link to the videos.

https://ais.southampton.ac.uk/newtinnitus-resources/

29/04/2026

https://mailchi.mp/medel.co.uk/hearpeers-webinar-may-2026-professionals?e=9c6266aff1

For individuals and families affected by Microtia or Atresia, connecting with others who share similar experiences can be an important part of their hearing journey.

10/04/2026

Saturday Kids Zone for Deaf Children - Saturday 11th April is Teens' Night in Cosham

09/04/2026

Good news for patients who need a car parking space.

USAIS has been able to secure additional parking spaces. These are only a few metres from the ramped access to Building 19 – where the clinic is based. They are available on a “first come first serve basis” and cannot be reserved. The five spaces outside Building 28 are still available and...

08/04/2026

Did you have a good Easter?
This Webinar may be of interest
https://ais.southampton.ac.uk/navigating-young-adult-life/

01/04/2026

Today (1st April) is the last day of normal service until Wednesday 8th April. See this post on the USAIS website for more information.

https://ais.southampton.ac.uk/university-closure-days2026/

30/03/2026

The USAIS service will be closed on Good Friday (3rd April) and Easter Monday (6th April). In addition, the University has Closure Days on Thursday 2nd April and Tuesday 7th April during which time there will be no appointments and staff will be operating a reduced service.

Get any requests for advice and equipment in to USAIS as soon as possible.

For more information about closures and who to contact, please see our Contact + Times page on the USAIS Website. Scroll down to the section headings, "University Closure Days" and "Contact Information for patients"

If you have any questions about the Auditory Implant Service and would like to get in touch, please contact us via phone, email, text or our contact form.

28/03/2026

We at USAIS love the theme of this Newsletter “Celebrating progress and driving change for deaf children”. There are some interesting and useful features. Thank you National Deaf Children's Society for what you do. See our post for more information.

We at USAIS love the theme of this Newsletter “Celebrating progress and driving change for deaf children”. It features: Sign Language week SEND report consultation published Sign Language Bill in Wales Progress on Sign Language Bill in Northern Ireland and Scotland Peppa Pig episodes (you will...

27/03/2026

Warning: If you are coming to USAIS on Friday 10th April. If you come in from University Road, the entrance route will change on 10th, 11th and 12th April.

If this applies to you, read this post for more information.

Drivers please note that on Friday 10th April, the normal entrance along University Road to the Library/USAIS side of the campus will change. This will be for one day only. If you normally enter the site from University Road, you will need to find the new temporary entrance further along the r...

17/03/2026

Southern Counties (UK) CI Group will hold their next gathering in Salisbury on Saturday 16th May.

Southern Counties CI Support Group – next social gathering Anna Read March 17, 2026 Did you like this article? Share it with your friends! Tweet

09/03/2026

Come along to the Southampton Science and Engineering Festival on Saturday at the University of Southampton, where you will meet some members of the team. Read more about what is planned here.

https://ais.southampton.ac.uk/scienceengineering-festival-2026/

06/03/2026

Handling Noisy Environments and Phone Calls with Confidence

Join MEDEL for a friendly and practical session designed to help individuals feel more confident in everyday listening situations. During this Webinar, we’ll explore common challenges in noisy environments and during phone conversations, and share simple, effective tips to make these moments easier.

Saturday 21st March at 11am

https://ais.southampton.ac.uk/manage-noisy-environments/

Address

University Of Southampton Auditory Implant Service, Building 19, University Road
Southampton
SO171BJ

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 4:30pm

Telephone

+442380593522

Website

http://ais.southampton.ac.uk/

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Our Story

OUR VISION

Making life-changing technology available to everyone who can benefit from it.

Creating an environment of support and empowerment for everybody we connect with.

Developing our service efficiency in order to continually improve care.

OUR VALUES

Our Commitment to Patients

We will always treat you with honesty, respect and kindness. We will give you the time and support that we would expect for ourselves and our own families.

We will always do our very best for you. As we learn new and better ways to do things, we will share this with you to help you hear as well as you possibly can.

We will listen to you because working together is important to us.

The department is excited to provide an alternative care pathway- a home care pathway for patients who want to manage their cochlear implant care themselves at home. Currently, patients are seen in the department for an annual review or their hearing is monitored via long term questionnaires. The home care pathway involves using a personalised website (web app) called CHOICE where patients themselves can do a hearing check at home, access music or telephone training, practise listening in background noise, request spares and access a general check-up questionnaire.

For more information go to: https://ais.southampton.ac.uk/choice/