OUR VALUES
Our Commitment to Patients
We will always treat you with honesty, respect and kindness. We will give you the time and support that we would expect for ourselves and our own families.
We will always do our very best for you. As we learn new and better ways to do things, we will share this with you to help you hear as well as you possibly can.
We will listen to you because working together is important to us.
The department is excited to provide an alternative care pathway- a home care pathway for patients who want to manage their cochlear implant care themselves at home. Currently, patients are seen in the department for an annual review or their hearing is monitored via long term questionnaires. The home care pathway involves using a personalised website (web app) called CHOICE where patients themselves can do a hearing check at home, access music or telephone training, practise listening in background noise, request spares and access a general check-up questionnaire.
For more information go to: https://ais.southampton.ac.uk/choice/