Hamble Valley Health

06/09/2025

We’re moving from eConsult to Anima – making it easier to access the practice online.

From 16th September, Hamble Valley Health will be switching our online consultation system from eConsult to Anima.

✅ What this means for you

You’ll be able to submit requests online more quickly and easily.

You’ll get clearer updates about the progress of your request.

Where appropriate, you will be offered a directly bookable appointment by the system immediately.

It will help us free up GP time, meaning more routine appointment capacity for our patients.

You will be able to access Anima directly from our website.

We’re excited about this change and believe it will make getting the care and support you need simpler and more efficient.

Thank you for your support as we move over to this new system.

We will give more information nearer to the time, but for a sneak peak of the system, you can watch this

Learn how to access Anima and get help from your GP practice. Visit the link given to you by your GP practice to get started.

27/08/2025

Important Update: Cervical Screening Results via the NHS App

From September 2025, the NHS Cervical Screening Programme will begin sending negative screening results through the NHS App.

🔹 If your result is negative, you’ll receive a secure message via the NHS App
🔹 You’ll also get a notification to let you know it’s arrived
🔹 If the message isn’t read within 72 hours, a letter will be sent in the post instead
🔹 Abnormal results will continue to be sent by letter for now

✅ We recommend all patients:
• Download the NHS App if you haven’t already - www.nhs.uk/nhs-app/
• Turn on notifications so you don’t miss your result

Thank you for helping us make the move to faster, more convenient digital results!

Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online.

22/08/2025

Several pharmacies will be open this Bank Holiday Monday (25th August)
If you need access to a pharmacy on Monday, below are a list of available locations across Hampshire.
For more information or to find other nearby pharmacies visit - www.nhs.uk

15/08/2025

An NHS Diabetes Prevention programme group is taking place at St Patrick's Church Hall, Woolston on Friday the 12th of September.
The group is to support those at risk of developing Type 2 Diabetes.
You can book sessions online via https://preventing-diabetes.co.uk/welcome/groups/
Alternatively, contact the NHS Diabetes Prevention via email - info@preventing-diabetes.co.uk or by calling 0333 577 3010.

14/08/2025

📢 We've launched a new FAQ page

After listening to feedback, we have created a helpful frequently asked questions page on our website to address some of the most common queries and concerns we hear from patients.

From booking extended appointments to accessing help for children, we've answered key questions to make it easier for you to find the information you need.

Access the page here - https://practice365.co.uk/hvh/2025/08/14/faqs/

If there's something you think we should add to the page, please feel free to let us know!

12/08/2025

📢 A new and exciting change is coming to the way you contact us at Hamble Valley Health.
This Autumn, we're launching Anima - a new online consultation system to help you connect with the surgery more easily.
Patients will be able to -
✅ Request routine and admin help online, Monday - Friday 8am - 6:30pm
✅ Submit requests for urgent care, tailoring our opening hours to our capacity
It's not live yet - but we'll guide you through everything closer to the launch.

08/08/2025

Life is busy - your healthcare should work around it.
This Autumn, we're launching a new way to access healthcare at the surgery
👀 Stay tuned for more details

06/08/2025

We’ve been working behind the scenes to bring you a faster, easier way to connect with the surgery.
Stay tuned – something new is coming this autumn.
📅Launching Autumn 2025
📲Follow our page for updates

30/07/2025

It's tough living with diabetes, and casual criticism can be really hurtful. Our diabetic nurses are all about support and understanding to help you get closer to your goals.

40% of people living with diabetes have skipped or missed a doctor’s appointment due to shame or stigma.

Please don't put off your review when you are invited because you're worried we will tell you off, because that is absolutely not what we are about.

We also have members of the wider team that can help you, whether that is our Health and Wellbeing team, our Social Prescriber, our Mental Health team or our GPs.

One cupcake won't kill you,' 'I'm going to get diabetes just looking at that,' 'That person doesn't look like they have diabetes.' New survey results and a f...

24/07/2025

📞 Phone Line Issues 📞

We’re currently experiencing issues with our phone lines and are aware that some calls may not be getting through. This has been reported to our phone provider and we’re working with them to resolve the issue as quickly as possible.

We apologise for any inconvenience this may cause and appreciate your patience in the meantime.

17/07/2025

A reminder that all of our three sites are closed from 1pm today. We will be back open tomorrow (Friday). If you have a medical emergency while we are closed, please contact 111.

Patient Notice:
Please see details of our next TARGET (Time For Audit Research Governance Education Training) day on 17th July 2025.