14/03/2026
Universal Credit claimants with LCWRA please read.
Some claimants are receiving journal messages inviting them to attend a chat with Jobcentre staff about support to help them return to work or prepare for work.
If you have been found to have Limited Capability for Work and Work Related Activity (LCWRA) and this is confirmed on your Universal Credit payment breakdown in your journal, any work related contact should be voluntary so please don't start stressing.
Carefully read the journal message you receive. Somewhere within the message it should clearly say that taking part is voluntary.
Claimants in the LCWRA group cannot be required to undertake work related activity.
If the message appears to be compulsory or does not state that it is voluntary, respond in your journal and ask your work coach why you are being asked to attend mandatory activity when you have already been assessed as meeting LCWRA criteria.
It is sensible to remind them that your journal confirms you are in the LCWRA group and therefore you are not subject to work related requirements.
You must contact them if it appears compulsory, not just ignore just incase they incorrectly sanction you.
Obviously if you wanted to go, there are quite a few voluntary courses being funded that maybe of use but ensure it is voluntary and if you find it too difficult attending, ensure they know you can stop.
If you need support you can contact the Making It Work Employment team.
Southend Care Ltd