North Avenue Surgery

North Avenue Surgery Welcome to the North Avenue Surgery. https://florey.accurx.com/p/F81176

A MASSIVE congratulations to our very lovely Dr Shah, who is celebrating 50 years at North Avenue.
01/05/2026

A MASSIVE congratulations to our very lovely Dr Shah, who is celebrating 50 years at North Avenue.

23/04/2026

We wanted to say a huge thank you to our patients who have given us some great feedback from our new total triage service, Anima and our very friendly AI receptionist Andi. We understand that this transition has not been easy and your understanding has not gone unnoticed.

15/04/2026

A small change to how you contact us — here's what to expect.
From 16th April 2026 patients calling to request an appointment will be greeted by Andi, our new AI receptionist or virtual care navigator.
Andi sounds natural (not robotic!) and will guide you through a few quick questions before sending your request to our team.
Nothing changes about how we care for you — this just means less time on hold and a quicker route to the right person. You can still ask to speak to a receptionist at any time.
We're excited to offer you a better experience

24/12/2025

Wishing our lovely patients a very Merry Christmas 🎄
Lots of love
The North Avenue Team

Please see below a list of pharmacies that are open across Essex on Christmas Day.
24/12/2025

Please see below a list of pharmacies that are open across Essex on Christmas Day.

We have recently been made aware that the NHS is phasing out the MyGp app & replacing it with the NHS App. We would like...
01/12/2025

We have recently been made aware that the NHS is phasing out the MyGp app & replacing it with the NHS App. We would like to advise all our patients to download the NHS App.

From there you can view your records, any results, order your medications & send us Accurx messages straight from the NHS app to us at reception.

If you have any problems at all, please pop in after 10am Mon-Fri & ask for Lexie. She will be happy to assist with online services 🙂

We welcome you to join us at North Avenue Surgery every third Friday 1pm - 2pm for our cancer support group.
08/07/2025

We welcome you to join us at North Avenue Surgery every third Friday 1pm - 2pm for our cancer support group.

Please come & Join us at Ferndale Baptist Church Every fourth Thursday 1.30 - 3pm
08/07/2025

Please come & Join us at Ferndale Baptist Church Every fourth Thursday 1.30 - 3pm

17/02/2025

Notice to all patients.

We are very excited to announce that from 3rd March 2025 the way to book an appointment will change.

All appointment/administration/prescription requests are to be submitted online through our website. You will find a link on the website which will redirect you to Accurx to fill out an online form.
This form will be sent to us and triaged by a doctor and an administrator, and you will be offered an appointment if necessary.

From Monday 3rd March at 7am please visit www.northavenuesurgery.nhs.uk to access the form
The form will be accessible daily between 7am and 12pm.

No access to the internet?
Not to worry! Our phone lines will be open as normal and a receptionist can fill out the form on your behalf over the phone, it will still be sent to be triaged by a clinician, the receptionist will not be able to book an appointment for you over the phone.

Kind regards,

North Avenue Surgery.

Address

332 North Avenue
Southend-on-Sea

Opening Hours

Monday 8am - 6:30pm
Tuesday 8am - 6:30pm
Wednesday 8am - 6:30pm
Thursday 8am - 6:30pm
Friday 8am - 6:30pm

Telephone

+441702467251

Website

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