03/07/2025
So… What Happens When ‘Reasonable Adjustments’ Aren’t So Reasonable?
Earlier, I talked about what reasonable adjustments are and why they matter so much. But let’s get honest: what happens when a school or setting doesn’t get it right?
Because sometimes they don’t.
Sometimes a child’s jumper causes huge distress because of the fabric — but the uniform policy won’t budge. Sometimes a pupil needs to come into school and go straight to a quiet area to settle — but staff say it’s not possible. Sometimes using an adaptive chopping tool in food tech would make the lesson accessible — but the school won’t order it, saying it’s “unfair” or “too much hassle.”
So let’s be clear: yes, these are reasonable adjustments.
• Sensory-friendly uniform alternatives? Reasonable.
• Access to a calm space on arrival? Reasonable.
• Adaptive tools for lessons? Reasonable.
They’re reasonable because they remove barriers that would otherwise stop a child from fully accessing their education. And they’re reasonable because, legally and morally, schools have a duty to think creatively and proportionately about what can be done — not just what’s easiest to say “no” to.
But what if you’re the parent, carer, or even the teacher asking for these adjustments — and hitting a brick wall?
👉 Here’s what to remember:
1️⃣ Keep it collaborative first.
Try to work with the school. Ask to meet. Explain the impact. Bring evidence if you have it — letters, reports, sensory profiles. Keep it about the child’s access, not “special treatment.”
2️⃣ Put it in writing.
A friendly conversation is a good start — but a clear, polite email makes it official. State what the barrier is, what the child needs, and how the adjustment would help. Ask for a written response.
3️⃣ Know your rights.
Under the Equality Act 2010, schools must make reasonable adjustments for disabled pupils. This includes pupils with SEND, whether they have a formal diagnosis or not. An EHCP isn’t needed for this duty to exist.
4️⃣ Escalate if needed.
If you’re not getting anywhere, you can:
• Meet with the SENCo or Inclusion Lead
• Raise it with the headteacher
• Involve the school governors
• Seek advice from SENDIASS (a free support service for parents)
• If necessary, consider mediation or a complaint to the local authority
And if you’re a teacher reading this: please know that the little things you advocate for do matter. A sensory-friendly jumper might sound tiny, but it can mean the difference between a child spending the day calm and learning — or melting down and missing out.
Photo: Number using his chair as a desk. This could be a reasonable adjustment for a younger pupil. It’s a way of helping them move in the classroom while they are needing to produce written work.