Doris Jones - Care as it should be

Doris Jones - Care as it should be Doris Jones provides CQC "Outstanding" -rated Home Care services to the frail and elderly.

A UNIQUE COMBINATION OF CARE & REHABILITATION
With a background in physiotherapy as well as social care and home support, our team is uniquely equipped to offer enhanced care. In addition to traditional personal care and home help services, we will look for opportunities to maintain or increase the mobility, independence and emotional wellbeing of the people we care for. For our clients, this means increased independence and self-confidence, as well as the ability to live safely and comfortably in their own homes. COMMITMENT TO QUALITY STAFF TRAINING
Our own experience of home care provision in the past has shown the quality of staff training to be highly inconsistent. Indeed, we established Doris Jones in part because we saw the need for greater quality, reliability and consistency in care provision. To that end, we invest significantly in the induction, ongoing training and continual observation of all our care assistants. To our clients and their families, this approach offers assurance of our total commitment to quality care. GOOD OLD-FASHIONED VALUES
Everything we do is guided by a clear set of values: Punctuality, Courtesy, Discretion and Discipline. Our entire team understands that delivering anything less than these fundamental values is simply not acceptable. For the people we care for, this means being treated with respect and dignity. It means a consistent and dependable service in which they and their families can place their trust.

Truly good care goes beyond tasks šŸ’. If you or someone you love needs support at home, weā€™re here to help. Call the off...
22/12/2025

Truly good care goes beyond tasks šŸ’. If you or someone you love needs support at home, weā€™re here to help. Call the office on 01702 472954 to find out how we can support you and your family.

16/12/2025

Thereā€™s nothing better than coming together to celebrate the amazing people who make .careĀ what it isĀ āœØ.

Our staff Christmas get-together included an awards ceremony voted for by our staff- but in truth it is hard to pick when they areĀ š˜¢š˜­š˜­Ā so outstanding.
Thank you again to the for a fabulous evening of delicious pizza and drinks.

Itā€™s been a week full of festive cheer, as we also hosted a Christmas get-together for our wonderful clients at complete with a buffet, presents and a rather competitive Christmas quiz!

A lovely example of care as it should be, from one of our wonderful carers šŸ’™
16/12/2025

A lovely example of care as it should be, from one of our wonderful carers šŸ’™

Sometimes itā€™s the little moments that mean the most šŸ’— Our carers often go above and beyond to bring comfort and a bit o...
09/12/2025

Sometimes itā€™s the little moments that mean the most šŸ’—
Our carers often go above and beyond to bring comfort and a bit of extra joy into our clientsā€™ day.

Tea, coffee and biscuits are on us! Come along for a chat with Caroline to discuss all things care, wellbeing and stayin...
10/11/2025

Tea, coffee and biscuits are on us! Come along for a chat with Caroline to discuss all things care, wellbeing and staying active in later life.

If you fancy coming along please send us a message so we can make sure we have plenty of biscuits to go round!

Tuesday 18th November, 11:00-12:30, Thorpe Hall Golf Club

We were very proud to sponsor the Southend Volunteer Awards 2025 last week.This inspiring event celebrates the exceptio...
28/10/2025

We were very proud to sponsor the Southend Volunteer Awards 2025 last week.

This inspiring event celebrates the exceptional local individuals whose generosity and dedication make such a positive difference across the city.

Congratulations to all the incredible award winners and nominees and thank you for everything you do. You truly make Southend a better place for us all.

At Doris Jones, we do more than just care: we help make every day a little smoother at home. Our lovely team can:āž”ļø Tidy...
28/08/2025

At Doris Jones, we do more than just care: we help make every day a little smoother at home.

Our lovely team can:
āž”ļø Tidy your home including dusting, vacuuming and keeping spaces feeling fresh
āž”ļø Laundry assistance such as washing, drying, folding, putting clothes away
āž”ļø Healthy meal prep: from chopping veg to cooking a full dinner
āž”ļø Gentle companionship which can be a friendly face while we finish the tasks

Whether itā€™s clearing kitchen counters or making sure the washing is done, our aim is to reduce stress, support independence, and bring comfort and company to your day.

And yes - even small tasks can make a big difference to wellbeing.

Let us help you feel more at home šŸ”

You can call us at šŸ“ž 01702 472954, we're always here to chat.

Our care team spend a majority of their time out in the community, and they offer support to their clients in so many wa...
27/08/2025

Our care team spend a majority of their time out in the community, and they offer support to their clients in so many ways.

Today, we're following Jo who is a care assistant, so here is Jo's 'day in the life.'

"My day starts at 7am and finishes at 2pm.

I visit clients in their homes in Leigh-on -sea and the surrounding areas and usually
visit six to seven clients on average per day.

I assist clients with getting up and ready for their day. This can include supporting with washing and dressing depending on the client's needs.

I can also help prepare breakfast and drinks ā˜•, administer medication or prompt them to take it, and assist with any household tasks.

I really enjoy visiting clients and getting to know them. As carers we provide planned care and anything else that they need on a case by case basis.

Once you know the clients well you can really make a difference to their day."

Thank you Jo, we appreciate your hard work.

If you'd like to speak to our team about the care we provide, please get in touch.

šŸ“§ enquire@dorisjones.co.uk

Most Doris Jones clients donā€™t have physiotherapy on a regular basis. But what every client has, at every visit, is care...
22/08/2025

Most Doris Jones clients donā€™t have physiotherapy on a regular basis. But what every client has, at every visit, is care thatā€™s planned, monitored and reviewed with a physio mindset.

When someone falls at home, waiting on the floor for help can be distressing, for the person and their loved ones. Thatā€™s why our physio-led teams are trained to use specialist equipment like the CAMEL (Compact Air-Assisted Lifting device), designed to safely lift individuals from the floor with dignity and minimal strain.

Recently, one of our clients, a gentleman living with Parkinsonā€™s, slipped from his bed one morning. Our team responded quickly. He was screened on-site and, using the CAMEL, was then gently and safely lifted.

Importantly, he wasnā€™t rushed to hospital. Instead, he was checked over by his GP and referred to the local Frailty Team. Following two weeks of reviewing him at home, he was safely discharged from their care without ever being admitted.

This is what care can look like:
šŸ”¹ Rapid, safe support
šŸ”¹ Avoiding unnecessary hospital stays
šŸ”¹ Coordinated, person-centred recovery at home

Taking a physio-led approach can help slow or prevent a decline in physical and cognitive abilities, maintaining a personā€™s independence and quality of life.

If you'd like to talk about your own needs, or those of a loved one, get in touch today.

šŸ“§ enquire@dorisjones.co.uk
šŸ“ž 01702 472954

We do our best to match carers and clients to their needs, and when we get feedback like this it makes it all worthwhile...
20/08/2025

We do our best to match carers and clients to their needs, and when we get feedback like this it makes it all worthwhile!

Thank you for taking the time to leave us this review, and for allowing us to take care of your mother-in-law.

If you'd like to find out more about our work, visit our website šŸ’™

East Beach is a jewel in the crown of Southend's coastline šŸŒŠThis long sandy beach is topped with a magnificent grassy ba...
18/08/2025

East Beach is a jewel in the crown of Southend's coastline šŸŒŠ

This long sandy beach is topped with a magnificent grassy bank, with stunning views of the estuary.

Itā€™s perfect site for a family get together, set away from the central seafront area and a great place for a picnic šŸ„Ŗ

New cafe, The Beach House, is now open for business, if you'd prefer to treat yourself to a drink and some delicious food ā˜•

East Beach is also a very popular part of the estuary for watersports and is home to Essex Kitesurfing Club.

If you're venturing down to the seafront, give it a try and let us know what you enjoy the most.

NHS Englandā€™s new FRAIL strategy is transforming care for older patients in crisis. It ensures acute frailty assessments...
15/08/2025

NHS Englandā€™s new FRAIL strategy is transforming care for older patients in crisis.

It ensures acute frailty assessments are done quickly, helping people receive tailored care and - where possible - avoid overnight hospital stays.

Why it matters:

āž” Every hospital with an emergency department now offers same-day frailty services, operating extended hours to meet needs faster
āž” Staff use a simple F.R.A.I.L. framework
Focus, Refer, Assess, Identify needs, Leave: so care is timely and personal.
āž” Early frailty detection helps decision-makers judge whether to treat in hospital or safely discharge home with support.

At Doris Jones, we believe in the same core principle: swift, compassionate, and tailored support.

Read more about the NHS FRAIL strategy

šŸ“±[england.nhs.uk/longā€‘read/frailā€‘strategy](https://www.england.nhs.uk/long-read/frail-strategy/)

Address

Gibraltar House, 539-541 London Road
Southend-on-Sea
SS09LJ

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

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