St Neots Health Centre

23/12/2025

Online triage has been temporarily suspended today due to unforeseen clinical sickness to ensure patient safety.

For urgent concerns, please contact NHS 111 or 999 in an emergency.

10/12/2025

Christmas time can bring joy but it can also bring feelings of loneliness, or overwhelm. If this festive period feels tough, please reach out. Talking to someone can make a real difference.

📞 Here are some helplines if you or any of us need someone to talk to:

Mind 0300 123 3393 (weekdays 10am- 5pm) mind.org.uk

Samaritans 116123 (24/7) samaritans.org

Shout Text – 85258 (24/7) giveusashout.org

NHS 111 111 option 2 (24/7) Nhs.uk – mental health

SANEline 03003047000 (everyday 4pm-10pm) sane.org.uk

No Panic 0300 7729844 (everyday 10am-10pm) Nopanic.org.uk

CALM 0800 58 58 58 (everyday 4pm -12am) Thecalmzone.net

National Debtline 0808 808 400 (weekdays 9am-8pm, sat 9.30am -1pm) Nationaldebtline.org

Cruse Bereavement Care 0808 808 1677 (Mon, Weds, Thurs, Fri 9am-5pm. Tues 1pm-8pm) cruse.org.uk

GamCare 0808 8020 133 (24/7) Gamcare.org.uk

Drinkline 0300 123 1110 (weekdays 9am-8pm, weekends 11am-4pm) Drinkaware.co.uk

Respect- domestic abuse for men 0808 8010327 (weekdays 10am- 5pm) Mensadviceline.org.uk

Refuge – domestic abuse for women 0808 2000 247 (24/7) Nationaldahelpline.org.uk

If you or someone you know is in immediate, life-threatening danger, please call 999.

Don’t Suffer in silence.

01/10/2025

🚀New and Improved website launching 7th October!

Our new website has been rebuilt using NHS guidelines to make it:
* ✅ Easier to navigate with a quick access menu
* 🌍 Instantly translatable
* 📚 Local & national resources
* 🗂️ New pages to support easier navigation

We gathered feedback from thousands of patients across the country to design a site that’s accessible, user-friendly, and focused on what matters most to you. 🖥️📱

PLEASE NOTE: The web address will remain the same, so nothing changes for you to access the website.

More information below ⬇️

29/08/2025

REMINDER: Our new patient request system launches on Monday 1st September 2025! It will allow you to submit admin and medical requests online.

It will improve how the surgery manages and allocates appointments. If you do not have access to the internet, you will still be able to make requests in person or over the phone.

You can submit a request on our webpage from 8am on Monday 1st September, just click submit a request. Link to our webpage here: https://onemedicalgroup.co.uk/surgeries/st-neots-health-centre/

📢From the week beginning 1st September 2025, we are introducing AccuRx Total Triage, which will improve how the surgery manages and allocates appointments.

🩺You will be able to submit medical and admin requests online via our website, via the NHS App, or through our reception team by phone or in person in the normal way.

🔎All of the requests are then reviewed by a clinician which will ensure that patients are seen at the right time, in the right place and by the right person.

🗒️Please note: We are currently unable to book routine appointments with GPs until the launch date.

We appreciate your patience as we implement this new system.

26/08/2025

❓Got questions about the new appointment system? We have answers.

📍 Below are some of the most frequently asked questions and answers about the new patient triage system.⬇️

Thank you for your support as we roll out AccuRx Total Triage from Monday 1st September!

20/08/2025

📢From the week beginning 1st September 2025, we are introducing AccuRx Total Triage, which will improve how the surgery manages and allocates appointments.

🩺You will be able to submit medical and admin requests online via our website, via the NHS App, or through our reception team by phone or in person in the normal way.

🔎All of the requests are then reviewed by a clinician which will ensure that patients are seen at the right time, in the right place and by the right person.

🗒️Please note: We are currently unable to book routine appointments with GPs until the launch date.

We appreciate your patience as we implement this new system.

14/07/2025

Important Patient Information: Use of Heidi Health at Our Practice

We’re writing to let you know that our practice will soon begin using a digital tool called Heidi Health to support the care we provide to you.

What is Heidi Health?
Heidi Health is designed to improve the quality, safety, and speed of care. Heidi Health does not replace your doctor or nurse. It simply supports them behind the scenes — similar to a digital scribe — helping with the technical side of recording and organising medical information.

What does this mean for you?
When you visit or speak with one of our clinical team members, they may use Heidi Health to help record and review relevant health information. This allows them to focus more on your care and less on admin tasks.

Consent and your choice
Your consent is important. Our clinical team will always ask for your permission before using Heidi Health during your consultation.

If you have any questions or concerns about this, our team will be happy to discuss them with you.

Data privacy and security
Heidi Health is fully compliant with NHS data protection standards. Your information remains secure, confidential, and is only accessed by authorised staff involved in your care.

We’re confident this will help us provide you with better, more efficient care.

Thank you for your continued trust in our practice.

25/06/2025

NHS England and NICE have approved the use of Tirzepatide, which you may also know as Mounjaro® or 'the weight loss drug', for Primary Care. You may well hear that Tirzepatide is available from Primary Care from 23rd June 2025. However, for the first two years, entry criteria has been set by NHS England to include a very small number of people. This is to allow safe entry of this repurposed medicine into the health system.

Please only contact us if you are eligible, this means you have a BMI of 40 or higher and at least four of these additional conditions, which will already have been diagnosed by your GP or another medical professional:
• Hypertension
• Dyslipidaemia
• Obstructive sleep apnoea
• Atherosclerotic Cardiovascular Disease (ASCVD)
• Type 2 diabetes mellitus

Read more here: https://www.cpics.org.uk/weight-management-services

Thank you for understanding,

Find out about local weight management services, including how to access weight loss medications like tirzepatide (mounjaro)

12/03/2025

🚭 No Smoking Day is here! Ready to quit for good? Quitting smoking not only saves you money but improves your health almost immediately. Start your journey today with a free NHS Quit Smoking app.

Better help quit smoking website: https://www.nhs.uk/better-health/quit-smoking/

Free NHS quit smoking app (App Store):
https://apps.apple.com/gb/app/nhs-quit-smoking/id687298065

Free NHS quit smoking app (Google Play):
https://play.google.com/store/apps/details?id=com.doh.smokefree&hl=en_GB&gl=US&pli=1

20/01/2025

If you’re looking for support getting into work or in your current role, now is the perfect time to prepare. WorkWell is a free and voluntary programme designed to support individuals aged 16+ who may face challenges finding or staying in work due to health needs.

Here’s how WorkWell can help you:
✔️ Work and Health Coaches offering personalised action plans
✔️ Guidance on managing health conditions while in or returning to work
✔️ Links to a wide range of local services and professional support
Whether you’re looking for your first role or aiming to re-enter the workforce,

WorkWell provides the support you need to succeed.
Find out more here: https://www.growthworkswithskills.com/employer-hub/workwell/

08/01/2025

🌟 Community Corner 🌟

We're bringing important health services to our local community! Check out these fantastic initiatives and events happening near you:

🔹 Menopause Café at St Neots Golf Club
Join us for an open, supportive space where people going through or approaching menopause can come together, share experiences, and access helpful resources.
📅 Date: Tuesday 14th January
📍 Location: St Neots Golf Club
🕒 Time: 6:45pm - 8:30pm
Come along to meet others and talk more about menopause.

🔹 Mobile Breast Screening
Early detection saves lives. The mobile breast screening unit is in town!
📔Book an appointment
📞Telephone 01223 217627
📧Email: add-tr.cbuscreening@nhs.net

🔹 UK National Eye-health and Hearing Study (UKNEHS)
The UKNEHS is a groundbreaking study to understand undetected vision and hearing loss in the community.

Over the next few weeks, the UKNEHS team will be visiting randomly selected households in EatonSocon (in The Maltings, Minden Court, Corunna Close, Gazelle Close). If you have already received a flyer then your household is one of those selected.

📩If you are invited please consider taking part
📍Those invited will be offered a free local specialist vision and hearing examination, based at St Neots Football Club 27Jan-1Feb.

23/12/2024

❄️ Stay Well Together This Winter ❄️

As the colder months approach, it's important to look after your health and wellbeing. Visit the Cambridge and Peterborough Winter Wellbeing page for helpful tips and resources to help you stay healthy this winter, including:

✔️ Self-care advice
✔️ Local support services
✔️ Mental health resources

Stay informed and stay well! Find out more at Cambridge and Peterborough ICS.

👉 https://www.cpics.org.uk/well-together

Let's stay well together this winter. Find out about services as well as top tips that can help you stay well throughout the colder months.