Heald Green Health Centre

11/03/2025

📢 Important Notice for Our Patients 📢

Today, from 12:30 PM to 1:30 PM, our phone lines will be temporarily diverted to Mastercall while we conduct a mandatory staff meeting.

If you require urgent medical assistance during this time, please continue to call our usual number, and your call will be directed appropriately.

Thank you for your understanding and support as we take this time to ensure our team remains updated and ready to provide the best possible care.

⏳ Our phone lines will reopen as usual at 1:30 PM.

Heald Green Health Centre Team 💙

10/03/2025

✅ Phone Lines Restored ✅

Good news! Our phone lines are now back up and running as normal. Thank you for your patience while we worked to resolve the issue—we really appreciate it!

If you experience any further problems, please let us know.

Thank you for your support! 📞💙

10/03/2025

📢 Notice: Phone Line Issues 📢

We are currently experiencing issues with our phone lines and are working hard to get them back to full performance as soon as possible. We understand this may cause inconvenience, and we truly appreciate your patience while we resolve the issue.

Thank you for your understanding! 🙏

30/12/2024

🌟 Mental Health and Wellbeing Support in Greater Manchester 🌟

Life can be challenging, and it’s okay to feel overwhelmed, anxious, or stressed. If you or someone you know is struggling, there’s help available. Check out these free and accessible mental health and wellbeing resources in Greater Manchester 👇

💬 Crisis Support

If you’re in a mental health crisis, call NHS 111 (select the mental health option) to speak with a professional 24/7.
For immediate risks to life, dial 999 or visit A&E.

💻 Online Wellbeing Programs

SilverCloud (16+): Self-help programs for stress, sleep, and resilience.
Parent Support: Resources for managing anxious children and teens.
📲 Access here: www.gm.silvercloudhealth.com/signup

🌐 Digital Mental Wellbeing Support

Kooth (10-25 years): Free, anonymous community and professional support. www.kooth.com

Qwell (26+): Instant access to tools, activities, and professional chat. www.qwell.io

🧠 NHS Talking Therapies
For anxiety and depression, explore cognitive behavioral therapy and more. Learn more: www.hub.gmintegratedcare.org.uk/mental-health/nhs-talking-therapies-for-anxiety-and-depression/

💛 Support for Suicidal Thoughts

Shining a Light on Su***de: Support for those feeling suicidal, worried about someone, or grieving a loss. www.shiningalightonsuicide.org.uk
Papyrus HOPELINEUK (Under 35): Call 0800 068 4141 or email pat@papyrus-uk.

🌿 Bereavement Support

For anyone grieving or affected by a loss, the Greater Manchester Bereavement Service is here for you. www.greater-manchester-bereavement-service.org.uk | Call: 0161 983 0902

✨ You’re not alone. Support is just a click or a call away. Share this post to help spread the word. 💙

03/12/2024

🌟 Your Feedback Matters 🌟

At our practice, we are committed to providing the best possible care and service to all our patients. We understand that there may be times when we fall short of expectations, and we truly appreciate you taking the time to share your concerns with us.

💬 Unfriendly or Unhelpful Service

We apologize for any frustration or discomfort caused by recent interactions with our team. We take this feedback seriously and are working with our staff to ensure a welcoming and supportive environment for all our patients. Every patient’s experience matters, and we appreciate you bringing this to our attention.

💬 Cancelled Appointments at Short Notice

We sincerely apologize for any inconvenience caused by last-minute cancellations. While we make every effort to honor all scheduled appointments, unforeseen circumstances such as staff illness or safety concerns may require us to reschedule. We understand how frustrating this can be and will continue striving to minimize disruptions. Similarly, we recognize the inconvenience of appointments running late, and we thank you for your patience as we provide personalized care to each patient.

💬 Telephone vs. Face-to-Face Appointments

We have been offering telephone consultations to ensure timely access to care, which can be just as effective for many health concerns. However, we understand that face-to-face appointments are sometimes more appropriate. If needed, these can always be arranged. We’re also excited to announce that we are working towards launching an online triage service to help increase appointment availability.

We value your feedback and remain dedicated to improving our services for everyone. Thank you for your patience, understanding, and trust in us. 💙

19/11/2024

Super Bodies – what to do when your child has a common illness

Illnesses like coughs, sore throats and ear ache are extremely common in young children, but did you know… our children’s ‘super bodies’ are designed to fight off many common illnesses, without the need for antibiotics?

NHS Cheshire and Merseyside is sharing guidance for parents and carers on common winter illnesses like coughs, sore throats and ear ache. These common ailments and can be unpleasant for children and their caregivers, but are most often caused by viral infections and do not need to be treated with antibiotics.

Antibiotics rarely speed up recovery for these conditions and have no effect on viruses. Instead, our children’s ‘super bodies’ get to work, and most children with a normal immune system and up to date immunisations will recover in the same amount of time with or without antibiotics.

The ‘Super Bodies’ campaign shares a guide for parents and carers on the simple things they can do to treat these common ailments at home, as well as helping them to spot the signs of a more serious illness, and knowing when and where to go for medical help.

Visit the Super Bodies page on the NHS Cheshire and Merseyside website to find out more:

Illnesses like coughs, sore throats and ear ache are extremely common in young children, but did you know… our children’s ‘super bodies’ are designed to fight off many common illnesses, without the need for antibiotics?

19/11/2024

🌍 World Antimicrobial Awareness Week 🌍

This week, we join the global effort to raise awareness about the responsible use of antibiotics and the growing threat of antimicrobial resistance (AMR). 💊❌

Antimicrobials, like antibiotics, are vital tools for fighting infections. But misuse and overuse can lead to bacteria and other microbes becoming resistant, making infections harder—and sometimes impossible—to treat.

💡 How can you help?

- Only use antibiotics when prescribed by a healthcare professional.

- Follow your prescription exactly as instructed—don’t skip doses or save them for later.

- Remember, antibiotics don’t work on viral infections like colds or the flu.

- Practice good hygiene to prevent infections in the first place.

Together, we can slow the spread of resistance and protect these life-saving medicines for future generations. 🧼🩺💙

For more information, visit [include relevant link, https://www.who.int/campaigns/world-amr-awareness-week

The World AMR Awareness Week (WAAW) highlights best practices to help stop the further emergence and spread of antibiotic resistance.

30/10/2024

🌿 Discover Social Prescribing at Heald Green Health Centre 🌿

Looking for more ways to support your health and wellbeing? Social prescribing connects you with local support, activities, and resources to improve your quality of life.

Explore what’s available through social prescribing and how you can benefit by visiting Viaduct Care's Social Prescribing Referral page.

01/10/2024