Heaton Moor Medical Group

05/03/2026

🧠 Today is University Mental Health Day 🧡

Whether you’re a student, parent, or simply feeling overwhelmed, mental health support is available.

If you’re struggling with low mood, anxiety, stress, or sleep problems, please don’t wait. Our GPs can provide support, advice, and referrals to local services across Stockport and Greater Manchester.

You can also access support via self-referral through:
• Stockport NHS Talking Therapies
• Pure Innovations Talking Therapies

You are not alone - help is available.

03/03/2026

🦻Today is World Hearing Day, led by the World Health Organization, raising awareness about the importance of good hearing and ear care.

Hearing loss can affect people of all ages and often develops gradually, so it’s not always obvious at first.

👂 Signs to look out for:
• Turning the TV up louder than usual
• Asking people to repeat themselves
• Difficulty hearing in busy or noisy places
• Ringing or buzzing in the ears (tinnitus)

💙 Protect your hearing:
• Keep headphone volume at a safe level
• Take regular listening breaks
• Use ear protection in loud environments
• Seek advice early if you notice changes

♿ How we support Deaf & hard of hearing patients at Heaton Moor Medical Group

We are committed to making our services as accessible as possible.

Our Total Triage system has made it easier for many Deaf and hard of hearing patients to contact us. We’ve received positive feedback that communicating through Accurx responses feels clearer and more convenient than telephone contact.

We also offer:

👂 Hearing loop systems installed at reception across our branches
🤝 BSL interpreters available for face-to-face appointments when needed
💬 Support from our team to communicate clearly
📱 Online services for appointments and requests
📝 Written communication where preferred
📧 Digital contact options if telephone use is difficult

If you are Deaf, hard of hearing, or have specific communication needs, please let us know so we can record this on your notes and support you appropriately at every contact.

Looking after your hearing helps you stay connected to the people and moments that matter most 💙

03/03/2026

🌱 New Support Group: Living Well with ADHD & Mental Health

Pure Innovations Talking Therapies will soon be offering a new online support group for people living with ADHD and related mental health challenges.

Starting April 2026 (date to be confirmed), the Living Well with ADHD & Mental Health group will run as a series of low-intensity CBT-based sessions designed to help with everyday difficulties such as overwhelm, anxiety, low mood and unhelpful thought patterns.

💬 What the group offers:
• Simple, ADHD-friendly strategies
• A supportive space to share experiences
• Practical tools to help with focus, routines, emotions and motivation

The programme includes 6 weekly online sessions via Microsoft Teams, plus a 1-to-1 follow-up chat to support your progress.

🔗 How to access the service
You can self-refer, or if you’re unable to do so, the practice can refer you via the Pure Innovations referral portal:
👉 https://www.pureinnovations.co.uk/wellbeing/stockport-therapy-services/

This group will run several times a year depending on demand. If you feel this support may benefit you, please consider self-referring and mention your interest in these sessions.

Please note: This service is provided by Pure Innovations Talking Therapies.

01/03/2026

🌼Hello March! 🌼

As we head into spring, it’s a great time to check in on your health.

✔️ Are your repeat prescriptions up to date?
✔️ Do you need a medication review?
✔️ Have you been meaning to book that appointment?

Our team at Heaton Moor Medical Group is here to help our locall community stay well this season. Contact reception via phone or online services to get started.

https://accurx.nhs.uk/patient-initiated/p88026

Let’s make this a healthy month 💚

27/02/2026

🌧️Supporting you through the end of winter

As February comes to a close, many people are still dealing with coughs, colds and other winter illnesses.

For many minor conditions, your local pharmacy can offer quick advice, treatment, and prescribe medication if needed, often without needing a GP appointment.

Pharmacy First can help with:
✔ Sore throat
✔ Earache
✔ Sinusitis
✔ Infected insect bites
✔ Other minor illnesses

If you’re unsure where to go, our reception team is always happy to guide you to the right service.

Take care and stay well as we head towards spring. 🌱

26/02/2026

🌟 Friends & Family Feedback – January 🌟

We’re pleased to share our latest Friends and Family Test results, based on 2,154 patient responses in January.

💬 The vast majority of patients rated their experience as very good or good, and we’re incredibly grateful for your kind words and continued support.

Some of your feedback included:
🗣️ “Friendly and experienced Dr, felt listened to and provided with advice and information.”
🗣️ “The nurse explained what I was being tested for and when the results would be available.”
🗣️ “Excellent response time… my daughter was really put at ease.”

Thank you to all our patients who took the time to share their experience, your feedback helps us recognise what’s working well and where we can continue to improve.

18/02/2026

have some great tips for anyone with diabetes who is looking to fast.

The leaflets are also available in Urdu, Arabic and Bengali.

Please get in touch if you have any questions about your fasting and diabetes.

Ramadan Mubarak from everyone at Heaton Moor Medical Group. 🌙

18/02/2026

🌙 Ramadan Mubarak from everyone at Heaton Moor Medical Group🌙

As Ramadan begins, everyone at Heaton Moor Medical Group would like to wish our patients and their families a peaceful and blessed month.

Ramadan is a special time observed by many in our community, marked by fasting from dawn to sunset, prayer, reflection, and coming together with loved ones.

If you are fasting and have any concerns about managing your health, particularly if you have long-term conditions such as diabetes, take regular medication, or are feeling unwell, please don’t hesitate to contact us for advice. Your health and wellbeing are important, and we are here to support you.

Wishing you a healthy and fulfilling Ramadan. 🌙✨

27/01/2026

⚠️ Important Scam Warning – Please Read ⚠️

We’ve been made aware of fraudulent emails claiming to be from Heaton Moor Medical Group.

A patient recently showed our reception team an email stating they were no longer registered for online services for another person. The email was signed as Heaton Moor Medical Group, but it did not come from us.

📩 What to do if you receive one of these emails or texts:

🚫Do not click any links

🚫Do not reply

⏩Forward the message to: report@phishing.gov.uk

❌Then delete it from your inbox

⚠️ We are aware of other scam emails and text messages circulating that falsely claim to be from our practice, so please remain vigilant.

If you’re ever unsure whether a message is genuinely from us, please contact the practice directly.

Thank you for helping keep our patients safe.

22/01/2026

07/01/2026

✨ Happy New Year from Heaton Moor Medical Group! ✨

As this is our first post of the year, we’d like to wish all our patients a very happy and healthy New Year. We also wanted to take a moment to share some of our recent triage statistics with you, so you can see how your practice is working for you.

📊 Triage update – last 90 days
Across both medical and administrative requests, here’s what we’ve achieved:

• Total forms received: 52,786
• Fastest completion time: just 8 seconds from submission
• 53% of all forms completed within one hour of being submitted

These figures reflect the huge volume of requests we manage every day and the hard work of our whole team to review, prioritise, and respond as quickly and safely as possible. Every form is carefully triaged to ensure urgent problems are dealt with promptly and that patients are directed to the right help.

We know waiting for a response can be stressful, and we truly appreciate your patience and understanding, especially during busy periods.

Thank you for your continued support. Here’s to a healthy 2026, and we look forward to caring for you throughout the year ahead. 🧡

25/12/2025

🎄 Merry Christmas from Heaton Moor Medical Group 🎄

Wishing all our patients and their families a very Merry Christmas and a peaceful day filled with warmth, kindness, and good health.

We’d also like to say a huge thank you to our dedicated NHS colleagues who are working over the festive period to care for those who need support.

If you need medical help today, please remember to use services appropriately:

📞Call 111 for urgent medical advice
📞Use 999 in an emergency

From everyone at Heaton Moor Medical Group, thank you for your continued support throughout the year. We look forward to caring for you in the year ahead.

✨ Stay safe, stay well, and enjoy the festive season ✨