Mastercall Healthcare

Mastercall Healthcare The purpose of this page is to engage with patients, local groups and services to share health infor

🌟 We’re Recruiting: Learning & Development Assistant 🌟Mastercall Healthcare is looking for a motivated Learning & Develo...
22/08/2025

🌟 We’re Recruiting: Learning & Development Assistant 🌟

Mastercall Healthcare is looking for a motivated Learning & Development Assistant to join our award-winning team. This role is ideal for someone who is organised, proactive, and passionate about supporting staff development.

✔️ £12.60/hour
✔️ 30-37.5hrs per week (part-time & flexible options considered)
✔️ Excellent training & development opportunities
✔️ Supportive team environment

Benefits include:
✔️ Living Wage Employer
✔️ NHS Pension Scheme
✔️ Disability Confident- Committed
✔️ NHS Blue light card/Discount scheme
✔️ Flexible working
✔️ Career development
✔️ Competitive rates of pay
✔️ Generous holiday entitlement, long service enhancements and the option to purchase additional leave
✔️ Wellbeing schemes

🗓 Applications close: 8 September 2025
💼 Interviews: 24 September 2025

If you’re ready to make a real difference in healthcare by helping colleagues grow and thrive, we’d love to hear from you.

👉 Find out more and apply here: https://www.jobs.nhs.uk/candidate/jobadvert/B0540-25-0015

⭐ Feedback Friday ⭐It’s been a while since we last shared some of the amazing things our patients have said so we though...
15/08/2025

⭐ Feedback Friday ⭐

It’s been a while since we last shared some of the amazing things our patients have said so we thought we would share this lovely 5-star review from one of our patients. 💙

Your feedback helps us celebrate what we do well and improve where it matters most. If you’ve recently used our services, we’d love to hear from you:
💬 Leave feedback on our website: mastercall.org.uk/feedback-form
📍 Or leave us a review on Google.

We’re currently planning our next Patient Forum, a chance for us to hear directly from you, either in person or via video link.

These forums give us valuable insight into your experiences with our services and help us shape future care by making improvements where they’re needed most.

Keep an eye out for more details, we’d love as many patients as possible to join us and share their views.

Your voice matters, and it helps us deliver the best possible care to our community.

This week, our team at Mastercall delivered dog food supplies to The Wellspring Stockport helping care for the four-legg...
15/08/2025

This week, our team at Mastercall delivered dog food supplies to The Wellspring Stockport helping care for the four-legged companions of those who rely on their vital services.

We’re proud to support The Wellspring in many ways, including hosting healthcare services there five days a week, offering face-to-face drop-in clinics, remote consultations, and outreach, provided by a GP/ANP.

We were touched to receive these kind words from The Wellspring:

"A huge Thank You to Mastercall for their ongoing support to The Wellspring, this week they dropped off dog food supplies to us and we are incredibly grateful. 😊"

The Wellspring offer a vital service to those facing homelessness in Stockport. If you would also like to support this valuable work, there are many ways you can do so. Please visit: https://www.thewellspring.co.uk/ to find out more.

Pictured below, Natalie Holland (Office & Facilities Co-Ordinator at Mastercall) & Morwenna (Project Worker at The Wellspring)

🚨 Clinical Rooms Available to Rent – From 28th August 2025 🚨We’re excited to announce that 5 fully equipped clinical roo...
13/08/2025

🚨 Clinical Rooms Available to Rent – From 28th August 2025 🚨

We’re excited to announce that 5 fully equipped clinical rooms will be available to rent at Mastercall Healthcare HQ in Hazel Grove, Stockport from 25th August.

Perfect for a wide range of health, wellness and professional services. Our spaces are ready for you to move in from 28th August.

Why choose Mastercall HQ?
✅ Cleaning Services included
✅ Full IT Support
✅ Professional Reception Services
✅ Free On-site Parking
✅ Facilities Management included
✅ Break Area & Kitchen access
✅ EV Charging Point available

Flexible terms: 1–3 year agreements

💡Special discounts available for long-term rentals
📅 Available from 28th August 2025
📍Location: Hazel Grove, Stockport
📩 For enquiries please contact us today on 0161 476 0400, enquiries.mastercall@nhs.net

We are recruiting for a part-time Overnight Call Handler to join our dynamic Stockport based operational team. The main ...
30/06/2025

We are recruiting for a part-time Overnight Call Handler to join our dynamic Stockport based operational team. The main responsibilities of the post-holder will be working on overnight shifts to effectively handle all incoming calls from different work streams. You will also be required to work on reception, welcoming patients and visitors into our centre as well as undertaking general admin duties.

Employee benefits include:
- Living Wage Employer
- NHS Pension Scheme
- NHS Blue light card/Discount scheme
- Flexible working
- Career development
- Competitive rates of pay
- Generous holiday entitlement, long service enhancements and the option to purchase additional leave
- Wellbeing schemes

For the full job description, including shift patterns and to apply, please visit:
https://www.jobs.nhs.uk/candidate/jobadvert/B0540-25-0011
Closing date is 14th July 2025

We're proud to support MacMillan 💚Some of our lovely colleagues at Mastercall donated items to the incredible team at th...
26/06/2025

We're proud to support MacMillan 💚

Some of our lovely colleagues at Mastercall donated items to the incredible team at the MacMillan Wellbeing Centre (pictured below) to help support their upcoming Summer Fair.

If you'd like to get involved and support a great cause, the fair is happening tomorrow – Friday 27th June, from 10:30am to 12:30pm at the MacMillan Wellbeing Centre, Trafford General Hospital.
🎟 Entry is just £2.50, including tea/coffee and a scone with jam & cream!

Here’s what’s on:
🍾 Bottle Tombola
🍰 Cake Stall
☕ Café Area
🎟 Raffle
🧸 Bric-a-Brac
📚 Access to MacMillan Information

All proceeds go directly to the MacMillan Wellbeing Centre Charity, supporting the vital work they do for people affected by cancer.

We are incredibly proud to have achieved full membership accreditation to the Greater Manchester Good Employment Charter...
09/06/2025

We are incredibly proud to have achieved full membership accreditation to the Greater Manchester Good Employment Charter
This recognition reflects our unwavering commitment to being a fair, inclusive, and values-led employer. It’s a testament to the positive culture we’ve built together, where every colleague is respected, supported, and empowered to thrive.

Thank you to everyone involved in helping the accreditation to become a reality and for everything each of our employees do to make Mastercall a great place to work and a great place for patients to receive care.

Pictured below Angela Chidley, Mastercall's Chief People Officer / Director of People & OD & Suzanne Curtis, Director of Nursing, receiving the award from Andy Burnham, Mayor of Greater Manchester.

Mastercall is absolutely thrilled to announce that we achieved a perfect 100% pass rate in our recent External Infection...
06/06/2025

Mastercall is absolutely thrilled to announce that we achieved a perfect 100% pass rate in our recent External Infection Prevention and Control Audit! 🏆💯

This outstanding result is a true reflection of our team's exceptional dedication to upholding the highest standards of safety, care, and professionalism for both our patients and employees.

Here’s to continuing to lead the way in excellence and safety! 💙👏

🌍 World Environment Day 2025 🌿At Mastercall Healthcare, we are dedicated to minimising our environmental impact and are ...
05/06/2025

🌍 World Environment Day 2025 🌿

At Mastercall Healthcare, we are dedicated to minimising our environmental impact and are actively working to reduce our carbon footprint as part of our ongoing commitment to environmental sustainability.

On this World Environment Day, we’re proud to share some of the steps we’re taking to create a greener, healthier future:

✅ Carbon reduction assessments and action plans
✅ Introducing low-emission fleet vehicles
✅ Recycling schemes
✅ Embracing digital tools to cut down paper use
✅ Encouraging staff wellbeing through green initiatives
✅ Improving energy efficiency in our facilities
✅ Refurbish/Reuse schemes to reduce landfill
✅ Bee friendly initiatives
✅ Dedicated environmental champions

These are just a few of the ways we’re taking action. We’re always seeking new opportunities to build a greener, more sustainable future.

🌟 Mastercall were delighted to attend the NHS Greater Manchester Anchor Network workshop yesterday at Cross Street Chape...
04/06/2025

🌟 Mastercall were delighted to attend the NHS Greater Manchester Anchor Network workshop yesterday at Cross Street Chapel.

The afternoon featured impactful sessions on GM’s Anchor-related workstreams, evolving social value policy, and strategic priorities for 25/26. Attendees heard from a range of partners exploring how anchor institutions can drive inclusive employment, wellbeing, and equity across our region.

👏 Our Marketing & Brand Manager and Social Value SRO, Kay Carter, contributed to the conversation by presenting Mastercall’s award-winning approach to social value—highlighting our national recognition at the UHUK Awards.

A great opportunity to learn, share best practice, and help shape the future of anchor collaboration in Greater Manchester!

As part of our ongoing commitment to social value, Mastercall is proud to support the amazing work of the MacMillan Well...
03/06/2025

As part of our ongoing commitment to social value, Mastercall is proud to support the amazing work of the MacMillan Wellbeing Centre at Trafford General Hospital by donating Body Shop goodie bags to their service users.

The centre offers a warm, welcoming space for people to access counselling, beauty therapy, creative sessions like sewing, knitting & crochet, as well as gentle exercise and yoga. It's a vital hub of support and care for so many, and we’re honoured to contribute in a small way.

If you or a family member are struggling with the effects of a cancer diagnosis, illness or treatment - you can call or drop in – they are there to help. The service is open to anyone over the age of 18 who lives in Trafford or who has a Trafford GP. For more information please visit: http://www.macmillancentretrafford.org/

A huge thank you to the team at the MacMillan Wellbeing Centre for everything you do 💐
Pictured below is Sandra Thompson, Supportive Care Co-ordinator receiving the donation.

Mastercall was delighted to sponsor a table at the 2nd Stockport Rocks awards recently which, gave recognition to Stock...
29/05/2025

Mastercall was delighted to sponsor a table at the 2nd Stockport Rocks awards recently which, gave recognition to Stockport’s volunteer community. Attended by Michaela Buck - CEO and Dr jullien walkley - Chairman, it was the most humbling experience.

It was wonderful to give recognition to all the amazing people who dedicated their lives and gift their time to supporting Stockport’s community.

Grateful thanks to Sector 3 - Stockport and Jo McGrath for hosting the event.
Michaela and Dr Walkley shared their table with:

Shaw Heath Bees football club
Sarah Gold
James Bamgbose shaw heath bees
Adam Knight
Bobby campion
Vicky Reedy
Heather Hills

Congratulations to all the nominees and grateful thanks to all of Stockport’s incredible volunteers.

Address

Pepper Road
Stockport
SK75BW

Telephone

+441614760400

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Mastercall

Mastercall is an award-winning Social Enterprise organisation, providing a range of 'out of hospital' healthcares services. Our vision is to be the out of hospital provider of choice for integrated care services.