Threeways Surgery Stoke Poges

15/04/2026

The surgery will shortly be implementing an upgrade to our telephone system.

Patient Partner’s Virtual Care Navigator is an automated, NHS-integrated phone system that acts like a virtual receptionist, allowing patients to self-manage appointments, prescriptions, and requests without needing to speak to staff.

Please note that this will NOT replace a member of staff, there will still be someone available at the end of the phone. However, the automated service will allow more patients to navigate the system themselves by telephone, if they cannot access the digital website.

The surgery telephone number will remain the same.

Further details to follow

14/04/2026

A reminder that the surgery will be closed for staff training from 12:30pm today.

We will resume normal service tomorrow, when we will be available for all prescription, administrative, and medical triage requests.

If you need medical assistance while we are closed, please contact your local pharmacy or NHS 111. In case of an emergency, please attend Slough Urgent Care Centre (3 Priors Close, SL1 2BQ), or attend A&E for serious injuries and life-threatening emergencies.

Thank you

09/04/2026

This is an advance notice that the surgery will be closed for staff training from 12:30pm on Tuesday 14th April.

We will resume normal service on Wednesday 15th April, when we will be available for all prescription, administrative, and medical triage requests.

If you need medical assistance while we are closed, please contact your local pharmacy or NHS 111. In case of an emergency, please attend Slough Urgent Care Centre (3 Priors Close, SL1 2BQ), or attend A&E for serious injuries and life-threatening emergencies.

Thank you for your understanding.

07/04/2026

We’re pleased to introduce our new WhatsApp Channel at Threeways Surgery, as an additional way to stay up to date with the latest news and important practice announcements.

WhatsApp Channels ensure that followers cannot see each other’s details or interact publicly, and your phone number will always remain private.

Join our Whatsapp Channel here:
➡️ https://www.whatsapp.com/channel/0029VbCeVtT0gcfE8IrsMA3S

You can also follow our new Instagram page:
➡️ https://www.instagram.com/threewayssurgery?igsh=MWVjd3Nkdzd6aDE3Mw%3D%3D&utm_source=qr

07/04/2026

After many years of dedicated service within the NHS and at Threeways Surgery, we would like to inform our patients that Dr. Rachel Pope has now retired.

Dr. Pope has provided compassionate, high-quality care throughout her career, making a lasting difference to the lives of countless patients. Her commitment to the practice and the wider NHS will be greatly missed.

We sincerely thank Dr. Pope for her service and wish her a long, happy, and well-deserved retirement 🩺💐

02/04/2026

18/03/2026

IMPORTANT INFORMATION FOR PARENTS:
MENINGITIS UPDATE FROM THREEWAYS SURGERY

We are currently experiencing a high volume of phone calls, triage requests, and emails. Thank you for your patience and understanding.

What’s happening?
There is currently an outbreak of meningococcal disease in Kent. The UK Health Security Agency (UKHSA) is working to contain the outbreak and is providing preventative (prophylactic) antibiotics to individuals who have been in close contact with confirmed cases, within the Kent area.

AT PRESENT, THERE IS NO NEW GUIDANCE REGARDING ACCESS TO THE MENB VACCINE FOR THE WIDER PUBLIC.

MenB Vaccine Availability:
We are unable to offer the MenB vaccine to:
· Children outside the eligible age groups
· Children who did not receive it as part of the routine NHS childhood immunisation programme introduced in 2015
The Joint Committee on Vaccination and Immunisation (JCVI) continues to review national data and emerging risks.
Currently, there are no plans to extend the MenB vaccine beyond the existing schedule.

Protection for Secondary School Children
Babies are routinely offered the MenB vaccine on the NHS:
· First dose at 8 weeks
· Second dose at 12 weeks
· Booster dose at 1 year
Most secondary school-aged children already have good protection against meningococcal disease:
· At age 1: Hib/MenC vaccine provides early protection
· In Year 9: MenACWY vaccine is offered
· MenACWY helps protect during later school years and into college or university, when the risk is higher

Know the Symptoms - Seek Urgent Medical Help If You Notice:
· A rash that does not fade when pressed
· High fever
· Severe headache
· Stiff neck
· Vomiting
· Cold hands or feet
· Confusion

How to Reduce the Risk
· Wash hands regularly
· Avoid sharing drinks, vapes, or ci******es

19/01/2026

A happy and healthy new year to all our patients
We wanted you to know our triage system is now fully operational by GPs. We would ask, if possible, you fill in an on line triage request. This would enable us to reserve telephone calls for patients who are genuinely unable to complete the form online.
Unfortunately we do not have the capacity to offer appointments to all the patient requests. You may be added to a waiting list for a GP if appropriate.
Can we please ask you to restrict your request to one health item per completed form. This makes management more direct.
Please use our services wisely. Consider self care or seeking advice from the pharmacy and using over the counter medications.
We are often inundated with triage requests and you will be directed to 111 or urgent care if our capacity has been exhausted.

21/09/2025

Many thanks to all the patients and interested residents who attended our open forum on Thursday 4.9.2025
60 people attended and gave constructive feedback
We value input to improve our services
Summary & work in progress
Photo board to identify staff members
Patient participation group new members welcomed
Appointment requests 1.10.2025 will be actioned by a GP each day and supported by administrative staff to contact patient.
Enhanced communication by using stoke poges news flash/email & Face book
Patient feedback box is available at reception desk
Review reactive versus proactive approach to care
Continue to support patients who are less able to use technology to make appointments
Stoke Poges Parish Cllrs are working with us to develop new services for patients from October 2025 -Digital cafe, carers UK, Dementia cafe
Full notes of the meeting will be available on our website shortly

31/08/2025

Flu vaccinations.
The NHS will not allow GP surgeries to vaccinate prior to the 1st October 2025 (despite the fact our delivery of vaccines is likely to be 2-3wks before)
bookings will be open from mid September
We are not offering Covid vaccinations please contact local pharmacies or look online for services
Housebound patients will be contacted directly by the surgery and a visit arranged for mid /late October