Threeways Surgery Stoke Poges

21/09/2025

Many thanks to all the patients and interested residents who attended our open forum on Thursday 4.9.2025
60 people attended and gave constructive feedback
We value input to improve our services
Summary & work in progress
Photo board to identify staff members
Patient participation group new members welcomed
Appointment requests 1.10.2025 will be actioned by a GP each day and supported by administrative staff to contact patient.
Enhanced communication by using stoke poges news flash/email & Face book
Patient feedback box is available at reception desk
Review reactive versus proactive approach to care
Continue to support patients who are less able to use technology to make appointments
Stoke Poges Parish Cllrs are working with us to develop new services for patients from October 2025 -Digital cafe, carers UK, Dementia cafe
Full notes of the meeting will be available on our website shortly

31/08/2025

Flu vaccinations.
The NHS will not allow GP surgeries to vaccinate prior to the 1st October 2025 (despite the fact our delivery of vaccines is likely to be 2-3wks before)
bookings will be open from mid September
We are not offering Covid vaccinations please contact local pharmacies or look online for services
Housebound patients will be contacted directly by the surgery and a visit arranged for mid /late October

01/08/2025

18/07/2024

THREEWAYS SURGERY

NHS APP / Online - Face Book Please

Week 9 of Threeways Surgery online patient triage system
Total 3061 patient requests
2270 Medical Requests
464 Prescriptions Requests
65 Sick Note Requests
262 Admin Requests

92% of requests have been made via the surgery website
5% via care navigator / reception telephone call
4% via the NHS APP

Our busiest day remains Mondays

We will be holding a PRE BOOKED NHS APP help session again.
As the last session was very busy and many frustrations we will be offering
PRE BOOKED time slot to attend for help or support in either using the NHS app or navigating the surgery website.
Please contact the surgery via email / online triage or calling if we can help you.
TUESDAY AUGUST 13th from 2pm