Norfolk Street Surgery

01/05/2026

❗️Missed Appointments - Jan to April 2026 ❗️

Please see the number of clinical appointments in January, February, March and April 2026 that were not attended:

January: 489
February: 352
March: 361
April: 329

Please remember to cancel your appointment if you cannot attend so we can offer it to someone else. A total of 1,531 appointments were not attended Jan - April.

07/04/2026

📱NHS APP

Do you or someone you know need help with the NHS App?

A member of the NHS App team will be at the surgery to help get you started with the NHS App.

Come and visit a member of the NHS App team on the following dates:
📅Tuesday 14th April, 2pm - 4pm

📅Tuesday 21st April, 2pm - 4pm

02/04/2026

Your pharmacist can now provide some prescription medicine without seeing a GP. Pharmacists also offer advice on a range of illnesses, such as coughs, colds, sore throats, ear infections and aches and pains. Think pharmacy first. https://staffsstokeics.org.uk/pharmacy-first/

02/04/2026

🌷Easter Bank Holiday.

🐣We hope everyone has a lovely Easter break!

The surgery will be closed on Friday 3rd April and Monday 6th April.

If you need medical advice while we are closed:
📞Call NHS 111 for non-urgent medical help.
💊Use the NHS Pharmacy Finder to locate an open pharmacy near you.
🚨Call 999 in an emergency.

We will be open on Tuesday 7th April.

31/12/2025

Please note that the practice will be closed on Thursday 1st January for the New Year's Day Bank Holiday.

If you need medical advice while we are closed:
📞Call NHS 111 for non-urgent medical help.
💊Use the NHS Pharmacy Finder to locate an open pharmacy near you.
🚨Call 999 in an emergency.

We will be open on Friday 2nd January.

29/12/2025

Join us in congratulating Julie, Rosa and Yvonne on their retirement! Our retiring team members bring with them 92 combined years of service!
We are grateful for their commitment, hard work and the lasting impact they made to the practice. 💙

Please join us in wishing Julie, Rosa and Yvonne a happy and well-deserved retirement! 🥳🎉

23/12/2025

🎄Merry Christmas from everyone at Norfolk Street Surgery. 🎄

🎅We would like to wish all our patients and their families a happy festive period and a happy New Year! 🎉

🤩Also, thank you for all the gifts and cards that have been given to the practice and for all your support and kindness throughout the year.

Best Wishes,

The Norfolk Street Surgery Team

02/10/2025

💉FLU VACCINES

📅The first walk-in flu clinic is today, 2pm to 5pm.

📆The second walk-in flu clinic is on Saturday 4th October, 10am to 1pm.

The clinic is available to over 18s that are eligible for the flu vaccine. If you are eligible, you will have received a text message invite for the flu vaccine.

If you are attending the walk-in flu clinic, please come to the first floor.

🤧Please come along to get protected for winter!

01/10/2025

🚭 October is Stoptober - your chance to take control of your health and quit smoking for good 💪🔥

Whether you've quit, started again, or switched to va**ng, it’s vital to let your doctor know. Why? Because smoking directly affects the treatment and management of long-term conditions like:
❤️ Coronary heart disease (CHD)
🦵 Peripheral arterial disease (PAD)
🧠 Stroke or TIA
💉 High blood pressure (hypertension)
🩸 Type 2 diabetes
🫁 COPD and asthma (in adults)
💭 History of psychosis, schizophrenia or bipolar disorder
🚰 Chronic kidney disease (CKD)

Your smoking status plays a big role in your care plan. Don’t keep it to yourself - tell your GP.

💬 Want to quit? Help is out there:
👉 Speak to your GP
👉 Call the NHS Smokefree Helpline 0300 123 1044
👉 Or visit: https://www.nhs.uk/live-well/quit-smoking/nhs-stop-smoking-services-help-you-quit/

Every day smoke-free is a win 🏆

29/09/2025

❤️ How healthy is your heart?
A heart attack can strike without warning — but recognising the symptoms early can save lives ⚠️💔

🚨 Common warning signs include:
• Chest pain or pressure 🫀
• Pain spreading to your arm, neck, jaw or back
• Shortness of breath 😮‍💨
• Cold sweat 😓
• Lightheadedness or nausea 😵‍💫

💡 If you have a family history of heart conditions, you may be at higher risk. It’s time to take action:
🧠 Learn the signs: https://ow.ly/mTmP50X2Q02
🫀 Check how healthy your heart is: https://ow.ly/Eqke50X2Q03
📊 Calculate your heart age: https://ow.ly/1qaa50X2Q08
💉 Understand your blood pressure: https://ow.ly/EQ9K50X2Q09

💬 Don’t wait until it’s too late. Knowledge is power — prevention is everything.

25/09/2025

💉FLU VACCINES💉

Norfolk Street Surgery will be running walk-in flu clinics on:

📆 Thursday 2nd October from 2pm to 5pm

📆 Saturday 4th October from 10am to 1pm

The clinic is available to over 18s that are eligible for the flu vaccine. If you are eligible you will have received a text message invite for the flu vaccine.

🤧Please come along to get protected for winter!

You can check the full eligibility for the flu vaccine by visiting: https://www.nhs.uk/vaccinations/flu-vaccine/

❌ If you do not want your vaccine this year, please let us know so we can update your record and stop inviting you.

Find out about the flu vaccine for adults, including who should have it, how to get it and side effects.

25/09/2025

Pharmacists do so much more than dispense medicines. They offer expert health advice, help manage long-term conditions, provide vaccinations, and guide you on safe, effective treatments. 💊

This year, let’s celebrate the vital role they play in keeping our communities healthy — often as the first point of care.

Learn how to get the most from your pharmacist:
https://ow.ly/iFpj50X0Vy0