Harley Street Medical Centre

23/01/2026

OPEN DAY

Want to hear more about EMMA?

On Saturday 24th January between 3-4pm, join us at Harley Street for a relaxed meet-and-greet and a demonstration of what EMMA can do with our doctors.

Complimentary tea and coffee available.

15/01/2026

A&E is currently very busy. Help keep Emergency Departments available for those with serious and life-threatening conditions such as severe bleeding, loss of consciousness, suspected strokes, chest pains or breathing difficulties.

If you need help for a minor injury, these services are currently open:
👉Haywood Hospital WIC (High Road, Burslem, ST6 7AG) 7am-9.30pm every day
👉Leek Hospital MIU (Ashbourne Road, ST13 5BQ) 9am-5pm (last admission 4.30pm)

09/01/2026

CAR PARK CLOSURE

Your safety is of the utmost importance when attending our practice so we have once again made a decision to close the Car Park at Harley Street Medical Centre to patients due to hazardous underfoot conditions.

The Harley Street-facing pedestrian gate is also closed due to the risk of slipping, please use our Derby Street entrance if you are attending the surgery today.

If you wish to cancel an appointment, please contact us at your earliest convenience and we will look to rearrange for another date.

Thank you for your understanding and we apologise for any inconvenience caused.

Harley Street Management.

08/01/2026

Nestlé has taken the precautionary step of recalling several SMA Infant Formula and Follow-On Formula because they may contain cereulide (toxin).
To find out more information on affected batches please visit:

Nestlé has taken the precautionary step of recalling several SMA Infant Formula and Follow-On Formula because they may contain cereulide toxin.

08/01/2026

WEATHER WARNING

Together with the Met Office, UKHSA have extended an amber cold weather warning until Sunday 11 January ⚠️

Make sure you know how to stay warm and well and check in on vulnerable neighbours and relatives.

For helpful advice, visit ➡️ https://www.nhs.uk/.../seasonal-health/keep-warm-keep-well/

08/01/2026

CAR PARK UPDATE

Due to slippery conditions, we have taken the decision to keep the car park closed to patients until conditions underfoot improve.

This is also the case with the pedestrian gate on Harley Street, which remains closed - access to the surgery is via the Derby Street-facing entrance ONLY.

This will continue to be assessed. However, with the threat of more significant snowfall later today and overnight, we do not anticipate the car park being open this week for patients.

We apologise for any inconvenience caused.

07/01/2026

GETTING THROUGH TO US IS GETTING EASIER

We're introducing EMMA, an intelligent phone assistant, to answer your calls instantly.

No more engaged tones. No more waiting on hold. Just tell EMMA what you need - whether it's an appointment, a prescription query, or something else - and she'll take care of it.

Our Reception Team is still here for you. EMMA simply helps us answer every call, every time.

06/01/2026

WEATHER UPDATE

Please be aware that, due to the current weather, we are currently working with a fewer number of staff as they are struggling to get into the surgery with the conditions on the roads.

Please bear with us as we may take longer to answer the phones and, in the extreme, cancel appointments to another day due to a shortage of available clinical staff.

We apologise for any inconvenience caused.

05/01/2026

CAR PARK CLOSURE

With the treacherous conditions on the roads, we have made the decision to close the car park to staff and patients. Please find alternative parking when attending the surgery this week.

Pedestrian paths have been treated but please be careful when attending the surgery for any appointments.

If you wish to cancel any appointments, please contact us at your earliest opportunity and we will look to rearrange.

We apologise for any inconvenience caused.

31/12/2025

NEW YEAR CLOSURE

Harley Street Medical Centre will be CLOSED on Thursday 1st January 2026.

We will reopen on Friday 2nd January 2026 at 8am.

We look forward to seeing you next year.

18/12/2025

🎅🎄🎅 CHRISTMAS CLOSURE 🎄🎅🎄

Please be aware that Harley Street Medical Centre will be closed on Christmas Day (Thursday 25th December) and Boxing Day (Friday 26th December)

We wish you and your family a very Merry Christmas from all at Harley Street.

13/10/2025

Anyone across Staffordshire and Stoke-on-Trent can now access 24/7 mental health support by text with the launch of two new free text services across the area.

Individuals can text the following numbers to receive support for their mental health at any time of the day or night:

South Staffordshire: Text 07507 330605
North Staffordshire and Stoke-on-Trent: Text 07312 263117