Harley Street Medical Centre

18/03/2026

Meningitis Update

The Health Security Agency has identified 15 cases of invasive meningococcal disease between 13th and 16th March, including 4 confirmed Men B cases involving University of Kent students and local sixth form students, with several sharing exposure at Club Chemistry in Canterbury on the 5th to 7th March.

Antibiotics are being offered to students and staff living and working on the Canterbury Campus or living in affected halls, anyone who attended Club Chemistry between 5th to 7th March and close contacts identified by the Health Security Agency.

What This Means for Our Patients

Our area is not currently affected, and the situation remains focused in Kent. Staying informed is sensible, but there is no need for concern for those who have not recently travelled to, or had contact with people from, the affected region.

General Advice

Meningitis can have a range of symptoms that are also common in other illnesses. If you feel unwell after recent travel to the Kent area or being in contact with someone who has, please reach out to us for advice.

Health authorities in the outbreak zone are offering antibiotics to close contacts as a precaution, and we will update patients if guidance changes.

If the guidance changes regarding vaccination we will be contacting eligible students via text.

There are no changes to national guidance at present.

18/03/2026

It's not nice hearing your little one coughing, but did you know that their cough will usually feel better WITHOUT antibiotics?
Find out how to help your children’s recover at home, and know when to seek medical help
https://staffsstokeics.org.uk/super-bodies-what-to-do-when-your-child-has-a-common-illness/

05/03/2026

Cervical screening invitations are now being sent through the NHS App for women and people with a cervix between the ages of 25 and 64.

1. Download the NHS App.
2. Turn on notifications.
3. Book and attend your appointment, when invited.

13/02/2026

TECHNICAL ISSUES

Please be aware that we are currently having issues with our clinical software that is out of our hands. This may result in slight delays if you contact us at the surgery this afternoon, please bear with us as we await the problem to be rectified.

Thank you,

Harley Street Medical Centre.

23/01/2026

OPEN DAY

Want to hear more about EMMA?

On Saturday 24th January between 3-4pm, join us at Harley Street for a relaxed meet-and-greet and a demonstration of what EMMA can do with our doctors.

Complimentary tea and coffee available.

15/01/2026

A&E is currently very busy. Help keep Emergency Departments available for those with serious and life-threatening conditions such as severe bleeding, loss of consciousness, suspected strokes, chest pains or breathing difficulties.

If you need help for a minor injury, these services are currently open:
👉Haywood Hospital WIC (High Road, Burslem, ST6 7AG) 7am-9.30pm every day
👉Leek Hospital MIU (Ashbourne Road, ST13 5BQ) 9am-5pm (last admission 4.30pm)

09/01/2026

CAR PARK CLOSURE

Your safety is of the utmost importance when attending our practice so we have once again made a decision to close the Car Park at Harley Street Medical Centre to patients due to hazardous underfoot conditions.

The Harley Street-facing pedestrian gate is also closed due to the risk of slipping, please use our Derby Street entrance if you are attending the surgery today.

If you wish to cancel an appointment, please contact us at your earliest convenience and we will look to rearrange for another date.

Thank you for your understanding and we apologise for any inconvenience caused.

Harley Street Management.

08/01/2026

Nestlé has taken the precautionary step of recalling several SMA Infant Formula and Follow-On Formula because they may contain cereulide (toxin).
To find out more information on affected batches please visit:

Nestlé has taken the precautionary step of recalling several SMA Infant Formula and Follow-On Formula because they may contain cereulide toxin.

08/01/2026

WEATHER WARNING

Together with the Met Office, UKHSA have extended an amber cold weather warning until Sunday 11 January ⚠️

Make sure you know how to stay warm and well and check in on vulnerable neighbours and relatives.

For helpful advice, visit ➡️ https://www.nhs.uk/.../seasonal-health/keep-warm-keep-well/

08/01/2026

CAR PARK UPDATE

Due to slippery conditions, we have taken the decision to keep the car park closed to patients until conditions underfoot improve.

This is also the case with the pedestrian gate on Harley Street, which remains closed - access to the surgery is via the Derby Street-facing entrance ONLY.

This will continue to be assessed. However, with the threat of more significant snowfall later today and overnight, we do not anticipate the car park being open this week for patients.

We apologise for any inconvenience caused.

07/01/2026

GETTING THROUGH TO US IS GETTING EASIER

We're introducing EMMA, an intelligent phone assistant, to answer your calls instantly.

No more engaged tones. No more waiting on hold. Just tell EMMA what you need - whether it's an appointment, a prescription query, or something else - and she'll take care of it.

Our Reception Team is still here for you. EMMA simply helps us answer every call, every time.

06/01/2026

WEATHER UPDATE

Please be aware that, due to the current weather, we are currently working with a fewer number of staff as they are struggling to get into the surgery with the conditions on the roads.

Please bear with us as we may take longer to answer the phones and, in the extreme, cancel appointments to another day due to a shortage of available clinical staff.

We apologise for any inconvenience caused.