Cream Home Care

Cream Home Care We are a domiciliary care agency and we provide high quality, person-centred care in the community

We are a domiciliary care agency and we provide high quality, person-centred care in the community, focussing on what matters most to you! We are committed to supporting you in the comfort and familiarity of your own home so you can maintain your independence and quality of life. We understand that everyone is different and everyone has different needs so we pride ourselves on delivering tailor ma

de home care with dignity, compassion and respect. Whether you are an older person needing assistance to live independently, you are managing a chronic health care issue, recovering from a medical procedure, you require end of life care, have complex care needs or a disability; we are here to help and support you. All care packages are tailored to the needs of the client with the aim to enhance independence. Our office is in Hanley, Stoke-On-Trent however we cover the whole of North Staffordshire.

💚 Bank Holiday Notice – We’re Still Here for You 💚Please note that our office will be closed on Monday 4th May due to th...
02/05/2026

💚 Bank Holiday Notice – We’re Still Here for You 💚

Please note that our office will be closed on Monday 4th May due to the bank holiday.

However, your care and support remain our priority. Our 24-hour on-call service is always available, so you can rest assured that help is just a phone call away whenever you need it.

📞 01782 444007

Because your heart is where your home is 💚

22/04/2026
📣📣We’re Recruiting 📣📣Senior Community Carer📍 Community-Based & Office-Based RoleAre you an experienced carer ready to ta...
07/04/2026

📣📣We’re Recruiting 📣📣

Senior Community Carer

📍 Community-Based & Office-Based Role

Are you an experienced carer ready to take the next step in your career? We are looking for a dedicated and compassionate Community Senior Carer to join our growing team.



💼 About the Role

This is a split role between the community and the office base, requiring flexibility and the ability to adapt between hands-on care and administrative responsibilities. You will play a key role in delivering high-quality care while supporting and guiding care staff.



🔑 Key Responsibilities
• Deliver high-quality personal care and support, including medication, meal preparation, and companionship
• Provide emergency cover for care calls when required
• Monitor and report changes in clients’ health and wellbeing
• Supervise, support, and mentor care staff in the community
• Conduct spot checks and ensure care standards are maintained
• Update and maintain care plans and records using digital systems
• Respond to on-call issues, including staff absence and emergencies
• Liaise with families and healthcare professionals
• Ensure compliance with safeguarding and CQC standards



⏰ Working Pattern
• 3 days on / 3 days off
• Full-day shifts
• Flexibility to work early or late shifts*

* For the right person



✅ Requirements
• Minimum 12 months care experience (senior experience desirable)
• Full UK driving licence and access to a vehicle (essential)
• Ability to work effectively in both community and office environments
• Computer literate with confidence using care systems and digital records or willingness to learn
• Strong leadership and communication skills
• Passion for delivering high-quality, person-centred care



🌱 What We Offer
• Ongoing career development and progression opportunities
• Supportive team environment
• Opportunity to grow into more senior or management roles



💙 Join Us

If you’re passionate about care and ready to step into a leadership role, we’d love to hear from you.

Send your CV to:

Stoke@creamhomecare.co.uk

07/04/2026

🌟 We’re Hiring – Join the Cream Home Care Family! 🌟

Looking for a rewarding role where you can truly make a difference? We’d love to hear from you! 💚

We’re currently recruiting Home Care Workers to support people in their own homes across the community.

✅ What we’re looking for:
- A kind, caring and reliable nature
- Must be a car driver with Full Uk license
- A genuine passion for helping others

🕒 Current vacancies:
- Weekends only
- Morning & lunchtime shift
- Teas & bed shifts

Whether you’re experienced or just starting out in care, you’ll be joining a friendly and supportive team that values what you do every day.

📩 Get in touch to apply or find out more – we’d love to welcome you!

05/04/2026

Easter is a time when families and friends come together and celebrate, but the change in routines can be challenging for people living with dementia.

Here are six tips to support people living with dementia to be safe and included over the Easter period.

Keep things familiar: Keep meals as close to their usual time as possible. Make sure the person gets enough rest and sleep. Consider arranging visits so there are less people around together.

Try themed activities: Decorate Easter eggs, write Easter cards, or make Easter foods such as simnel cake. Consider adapting Easter egg hunts with brightly coloured eggs in slightly easier locations.

Find dementia-friendly services: Visit a church with a dementia-friendly service and share stories about past Easter services. Watch Easter celebrations on television or online, for example, or playing hymns they enjoy.

Have a quiet area or room: Try to designate one room or space in the home a ‘quiet area’ where your loved one can relax. Use headphones to listen to music and block out the noise. This will allow the person to enjoy the celebrations at their own pace.

Consider mealtimes: Be mindful of what the person usually eats – a full plate can be daunting for someone who has difficulties with eating. Consider smaller portions or finger foods instead.

Plan ahead: Think about minimising situations where the person with dementia is put on the spot to remember names. Consider giving a gentle reminder each time a new person arrives, or ask people to introduce themselves.

[Image description: An Easter egg-themed infographic titled 'Six tips to help support a person with dementia during Easter features six illustrations, including: a calendar with a moon and clock; two Easter eggs; a church; the silhouette of a person speaking crossed out; an alarm clock with cutlery either side; and a calendar containing ticks. In the same order, the tips read: Keep things familiar; Easter activities such as decorating eggs; Consider dementia-friendly services; Have a quiet area or room; Think about food and mealtimes and Plan ahead.]

🐣🌼 Happy Easter from all at Cream Home Care! 🌼🐣Wishing all our wonderful clients, dedicated staff, and their families a ...
05/04/2026

🐣🌼 Happy Easter from all at Cream Home Care! 🌼🐣

Wishing all our wonderful clients, dedicated staff, and their families a day filled with joy, laughter, and a little bit of chocolate too! 🍫💛

Hop, hop, hooray, it’s Easter Day,
Smiles and sunshine coming your way!
Eggs and treats and laughter to share,
With love from all at Cream Home Care! 🐰🌷

Have a lovely Easter everyone! 💚

✨ What a fantastic week it’s been! ✨This week our Registered Care Manager, Senior Team Leader, and Senior Carers have be...
02/04/2026

✨ What a fantastic week it’s been! ✨

This week our Registered Care Manager, Senior Team Leader, and Senior Carers have been out and about completing service reviews and quality assurance visits.

We are so proud to share that we’ve received some truly amazing feedback about our care team 💚 It’s always wonderful to hear how much of a difference our carers are making to the lives of those we support.

Your kindness, dedication, and compassion never go unnoticed — and this feedback is a reflection of the outstanding care you provide every single day.

👏 Well done team – you are all amazing! 👏

⏰ Clocks Spring Forward – But What Does That Really Mean for Care? ⏰Tonight, we lose an hour as the clocks go forward. W...
28/03/2026

⏰ Clocks Spring Forward – But What Does That Really Mean for Care? ⏰

Tonight, we lose an hour as the clocks go forward. While it might feel like a small change, in home care it can have a bigger impact than many realise.

For our care staff, this means a shorter night but often the same workload — early starts can feel even earlier, and routines may feel slightly out of sync. Fatigue can creep in, so it’s important to take extra care, stay hydrated, and look after your wellbeing.

For our clients and their families, this time change can be more noticeable, especially for older adults. Even a one-hour shift can:
• Disrupt sleep patterns
• Increase confusion or disorientation, particularly for those living with dementia
• Affect medication timings
• Impact mood and energy levels

The older generation often rely on consistent routines, so this sudden shift can feel unsettling and may take a few days — or even weeks — to fully adjust.

💡 What can help?
• Keep routines as consistent as possible
• Allow extra time for rest
• Communicate clearly about any schedule changes
• Be patient — with yourself and with others

This small change in time is a good reminder of the importance of compassionate, person-centred care. A little understanding and flexibility can make a big difference.

Let’s support each other through the transition 💚

Address

2 Victoria Square
Stoke-on-Trent
ST14JH

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

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