30/09/2025
🌟 Elizabeth House Update – Our Journey So Far 🌟
Earlier this year, Elizabeth House Rest Home was placed into Special Measures after being rated Inadequate by the Care Quality Commission (CQC). This was a challenging time for everyone, and we knew big changes were needed.
Since then, our team has worked incredibly hard to turn things around. We’ve strengthened our systems, provided extra staff training, and made sure residents’ safety and wellbeing are always at the centre of everything we do.
We’re proud to share that at our most recent inspection (June 2025, published in September), CQC recognised the progress we’ve made. Elizabeth House is now rated Requires Improvement overall, and importantly we are no longer in Special Measures. Even better — we now have 3 domains rated Good.
This is a huge achievement and shows that the dedication of our staff, residents, and families is making a real difference. Our next goal is to continue building on this progress so that we achieve a Good rating overall.
💙 Thank you to our wonderful residents, families, and staff for your ongoing support on this journey. Together, we’re making Elizabeth House the very best it can be. 💙