02/10/2025
Friends and Family Test Results – SEPTEMBER 2025
We’re incredibly grateful to the 283 patients who took the time to share their feedback through our Friends and Family Test in September.
We’re proud to report that 92% of respondents rated our service as ‘Very Good’ or ‘Good’, and said they would recommend our practice to their friends and family.
Thank you once again for your valuable comments. Your feedback plays a vital role in helping us improve and continue providing the best possible care.
Please see below some of the comments we received:-
✨I was exceptionally impressed with the care and professionalism I experienced at my appointment
✨Excellent new system of triage and very efficient
✨Excellent Staff, whom are empathetic, very knowledgeable, explain things clearly, friendly and professional disposition. I would highly recommend The Belgrave Medical Centre. Outstanding Staff, very clean and well managed.
✨The new system worked and I was seen on time which was really good.
✨Again, as always, staff are ready to help, approachable, understanding and respectful of our privacy. Well Done Belgrave Medical Centre