28/03/2017
Dear Jan,
I am writing to express my sincere gratitude to you for Tuesday’s service for my Dad.
Terry was not at all a religious man but we didn’t ever really discuss his funeral arrangements. I knew it would have not felt right to have a ‘traditional’ religious service but I wasn’t entirely sure what would have been appropriate instead. Thanks to your advice, suggestions, diligence and compassion, I really don’t think the funeral service could have been more perfect for him.
Thank you for the initial call, the subsequent conversations with me and my family, your early suggestions, your flexibility and your care and attention to detail on the day itself. At every stage I was well-informed, in control of decisions, and guided appropriately where necessary. I was never rushed into decisions – rather, given the time to come to my own conclusions. At what is clearly a difficult time, your approach was enormously supportive and reassuring.
You also gave me the opportunity to deliver the Eulogy, knowing that you could step in if I needed you to. I am so pleased that I took the opportunity to write and deliver it myself, so thank you also for giving me that opportunity and the confidence to do it.
Everyone who attended was very complimentary about the service too. It seemed much more personal, heartfelt and more of a celebration than a traditional funeral. Dignified too though. Just the right balance.
Thank you so much for all of your time and support, and for leading the service in the way that you did. You only have one attempt at getting a funeral service right for the deceased and for the bereaved.
You helped me to get it right for my Dad, and I will always be grateful.
With my very best wishes, and on behalf of all of my family,
David x