Helping Hands Home Care - Stratford

21/07/2025

We’ve reached a milestone we’re incredibly proud of, not just because it’s more than any other home care provider, or because we’ve maintained our ‘Excellent’ rating — but because behind every review is a person, a family, a moment of care that truly mattered.

Your words have lifted our teams, celebrated our carers, and helped others find care they can trust. 🌟

To everyone who has taken the time to share their experience: thank you. Your feedback doesn’t just rate our service — it reminds us why we do what we do.

Here’s to 4,000 stories of compassion, trust, and real lives touched by care at home 🏡

18/07/2025

Emma recently joined Helping Hands in April as part of our Live-in Care team. We spoke with her to learn about her journey into care and what a typical day looks like:​

“I was inspired to become a Carer after watching my mum care for the elderly when I was growing up and helping take care of my late nanna.

My typical day starts around 7am, preparing breakfast and medication, tidying the house, doing laundry, and supporting my customer with washing and dressing. If she had any appointments, I would drive her or if she wanted to go into town I'd accompany her. I would prepare her evening meal and assist when she is ready to go to bed.

My biggest pleasure is to see my customers happy and being able to live a fulfilled happy life in their own home, no matter their age or disability. This job is a rewarding role and knowing you make someone happy is the best feeling in the world.”
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Emma’s story shows why care is truly rewarding — it’s about connection, support, and making a real difference every day 💜🏠

17/07/2025

Over 4,000 Trustpilot reviews and every single one tells a story 💜​

We’ve reached a milestone we’re incredibly proud of, not just because it’s more than any other home care provider, or because we're rated ‘Excellent’ — but because behind every review is a person, a family, a moment of care that truly mattered.​

It’s recognition that means so much, especially as we mark 35 years of supporting people to live well at home.​ Your words have lifted our teams, celebrated our carers, and helped others find care they can trust. 🌟​

To everyone who has taken the time to share their experience: thank you. Your feedback doesn’t just rate our service — it reminds us why we do what we do.​

Here’s to 4,000 stories of compassion, trust, and real lives touched by care at home 🏡​

15/07/2025

What does trusted care mean to you? 💜​​

This Good Care Month, we’re proud to shine a light on our amazing Cheltenham branch team. In this video, India (Branch Care Manager), Liam (Care Training Practitioner), and Joanne (Carer) share what trusted care means to them — and why it’s at the heart of everything we do.​

From the first day of training to every visit in the community, trusted care is more than a phrase , it’s the foundation of the relationships we build every day.​

​🎥 Watch as they reflect on the passion, purpose and pride that drive great care.​

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14/07/2025

As Wimbledon wrapped up yesterday, we’re reflecting on what made the week so special – connecting with our community. Our Strawberry Support Crew activation at Wimbledon Station wasn’t just about strawberries and cream. It was about engaging with real people, answering real questions, and making care feel personal and approachable.

Here’s to more moments like this, in every community we serve 💜

12/07/2025

“He really lifted my spirits” ​

Meet Andy, one of our incredible customers - as he shares why his joint carer, Chris, has made such a meaningful difference in his life. 💜

​From trust and companionship to the little things that matter most, Andy’s story is a powerful reminder of how great care goes far beyond the practical.​

​Watch as Andy opens up about the impact Chris has had, and the bond they’ve built together.​

11/07/2025

🍓 Wimbledon Station was buzzing today — and not just for the tennis!

Our Strawberry Support Crew were out in full force during the semi-finals, serving up strawberries and cream with a side of heartfelt home care advice. It was a joy to meet so many locals and start real conversations about how we support families across South West London & Greater London 💜

Whether you stopped for a treat or picked up info on our services, thank you for sharing your time (and sweet tooth!) with us.

11/07/2025

We’re proud to share heartfelt feedback from Karen, a valued member of our visiting care team.

Karen’s words are a powerful reminder of the meaningful impact our carers make - offering not just support, but connection, compassion, and kindness.

Karen was also recognised with a Moments of Kindness Award in June, in appreciation of her ongoing strength and positivity. She’s a true rock for her team and the people she supports.

Thank you to all our carers for the incredible difference you make 💜

08/07/2025

Meet Jenny and her 24/7hr live-in carer Zee as they share the fun, laughter and connection that define their time together 🏡

From shared hobbies to real companionship, this is what trusted care looks like. 💜
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07/07/2025

Congratulations to our Lutterworth branch for being awarded as one of the Top 20 Home Care Providers 2025 by homecare.co.uk! 🏆​

This award is especially meaningful because it’s based entirely on reviews from customers, their families and friends. The rankings reflect both the number of reviews and the average rating each provider has received, as of 30th May 2025. 🌟​

​Our Lutterworth Branch Care Manager, Angelina, said: "I’m incredibly proud we’ve achieved this two years running, reaching a perfect score of 10 and being named in the Top 20. Huge credit and thanks to our amazing team of carers and office team, whose hard work and dedication have made this possible – we couldn’t do it without you!"​

​This award is a testament to the meaningful relationships our Lutterworth team builds with every customer, rooted in trust, kindness, and a deep commitment to helping them live well, every day. ​

Congratulations team! 💙​

06/07/2025

What does trusted care look like on a daily basis?

Hear from Helen, one of our amazing learning & development trainers, as she shares how we support our carers to deliver consistent, compassionate, and professional care - every single day.​

From building confidence to creating meaningful connections, trusted care starts with the right training and values – with kindness at the heart.​

06/07/2025

What does trusted care look like on a daily basis? ​

Hear from Helen, one of our amazing learning & development trainers, as she shares how we support our carers to deliver consistent, compassionate, and professional care - every single day.​

From building confidence to creating meaningful connections, trusted care starts with the right training and values – with kindness at the heart.​

02/06/2024

Delia shares her story with us, giving us 5 star review! 🌟🌟🌟🌟🌟

“Helping Hands is a superb agency – I strongly recommend them!

I would recommend Helping Hands above other care providers. I have had other care providers previously for my Mum and all others have not been of the standard that Helping Hands are.

If you are thinking of going to direct payments or pay for care yourself, you cannot go wrong with Helping Hands. Carers have been superb, and nothing is too much trouble. The carers adhere to the care plan, are respectful and compassionate and are never rushing or saying they don’t have enough time to do things (which I have experienced with previous agencies)

I cannot speak more highly of Helping Hands, Thank you Delia”

Have you got a great story you would like to share? Please leave us a review here: https://bit.ly/TrustpilotReviewsPage

01/06/2024

Answer: These are England (CQC) & Wales (CIW) independent regulators for Health and Social Care. They monitor, inspect & regulate to ensure quality and safety, sharing findings and proving performance ratings. We are delighted that all our 150 branches across England & Wales, hold this high standard of certificates.

The assurances provided by regulated home care services enable you to live safely and comfortably in the place you know best – your home. From daily or weekly care visits, right through to the dedicated support of a live-in-carer, there are plenty of homecare services available, even on a short-term, hour-by-hour basis.

Explore our home care services today: https://www.helpinghandshomecare.co.uk/home-care-services/

01/06/2024

29/05/2024

Steven shares his story with us, giving us 5 star review! 🌟🌟🌟🌟🌟

“Brilliant staff who are perfectly matched to work with my daughter. She looks forward to seeing every one of them. The staff are always all kind and compassionate.

My daughter suffers from anxiety and staff including the manager go above and beyond to reassure my daughter whenever she is worried about something. They do all the work expected of them but also have the time to just listen… which is an important skill to have.

The manager perfectly chooses the right staff to work with my daughter every time. Our family are very grateful for their service received from Helping Hands.

Thank you, Steven”

Have you got a great story you would like to share? Please leave us a review here: https://bit.ly/TrustpilotReviewsPage

28/05/2024

Join the thousands of families who trust Helping Hands for their home care needs. With an average Trustpilot rating of 4.8 from over 3000 reviews, we are the UK’s most widely-trusted home care provider.

Our live-in care services help you stay close to loved ones and enjoy a better quality of life in the comfort of your home.

To explore more visit our website here: https://bit.ly/Theres_No_Place_Like

26/05/2024

Karen shares her story with us, giving us 5 star review! 🌟🌟🌟🌟🌟

“Helping Hands is a professional care service that provides bespoke care to my Dad in his own home. I have found that all members of staff are well trained, presentable, and professional. Moreover, they are kind and friendly at all times.

Communication with the office is excellent and I feel comfortable ringing or emailing for any reason shou the need arises. I would highly recommend this company and the care they provide. The care and respect that is shown to my Dad allows us to have peace of mind and enables my Dad to continue living independently in his own home.

As a family, we are very grateful to everyone involved, Thank you Karen”

Have you got a great story you would like to share? Please leave us a review here: https://bit.ly/TrustpilotReviewsPage

25/05/2024

As a Live-in carer, you'll have the opportunity to provide genuine care and companionship to those who need it most. With comprehensive training and competitive pay rates, you'll not only improve lives but also enrich your own.

Join our team and experience the joy of making a difference every day

Explore our various caring positions here: https://jobs.helpinghandshomecare.co.uk/
(UK only with valid Driver's license)

24/05/2024

Home is where the heart is, and with Helping Hands, you can stay in the place you love.

Our dedicated carers provide dignity, support, and personalised 24/7 care, enhancing both physical and mental wellbeing.

Life is better at home.

To explore more visit our website here: https://bit.ly/Theres_No_Place_Like

22/05/2024

We're all smiles with this 5-star review 🌟🌟🌟🌟🌟

Thank you for sharing your positive experience with us, Brian. We love to hear our carers make such a big impact on people's lives!

Have you got a great story you would like to share? Please leave us a review here: https://bit.ly/TrustpilotReviewsPage

21/05/2024

From bustling cities to serene villages, our reach extends across every corner of the UK, offering heartfelt care where you need it most.

For families, this means a world of benefits:

🌟 Comforting Familiarity: Your loved ones can receive dedicated care without leaving the comfort of their cherished home. Familiar surroundings foster a sense of security and well-being.
🌟 Unbreakable Bonds: We're not just caregivers – we're companions. By being nearby, we form strong, meaningful relationships that uplift spirits and enrich lives.
🌟 Quality Time: With us taking care of essential tasks, families get to spend more quality time together. Every moment becomes an opportunity to create lasting memories.
🌟 Peace of Mind: Knowing that professional care is just around the corner offers families a peace of mind that's truly priceless. You can focus on enjoying each day.
🌟 Tailored Solutions: Our personalised approach means care is tailored to individual needs. No matter the region, we're committed to making a positive impact on your family's unique journey.

Wherever you are in the UK, our Helping Hands family is here to embrace yours with care that's as genuine as it gets. Reach out and let's start a conversation about how we can make a difference in your lives.

Search for your nearest branch today https://www.helpinghandshomecare.co.uk/our-locations/

20/05/2024

There's no place like home, especially when you can stay close to your loved ones and community.

For the past 35 years, the nation’s most trusted carers have provided bespoke care at home, tailored to what matters most to you. Live-in home care from Helping Hands makes it easy to stay in the home you love.

To explore more visit our website here: https://bit.ly/Theres_No_Place_Like

19/05/2024

Having your say is so important to us! We love hearing how our carers make such a positive impact 💜

“Since arranging for Helping Hands to assist with Mum who has Dementia, I have found a the whole process to be relatively stress free!
Communication is very good, notifications of any changes are explained when need be, Mum’s care is paramount and Linda who visits Mum, has assisted in calming Mum when need be.

Mum really looks forward to these visits. Thank you to everyone”

Have you got a great story you would like to share? Please leave us a review here: https://bit.ly/TrustpilotReviewsPage

18/05/2024

With tailored training and higher industry pay rates, you'll have the resources and support you need to provide exceptional care and support to our customers. Join us at Helping Hands and become a vital part of our mission to make a positive difference in the lives of others.

Explore our various caring positions today: https://jobs.helpinghandshomecare.co.uk/
(UK only with valid Driver's license)

17/05/2024

At Helping Hands, we understand the importance of feeling comfortable and safe at home. With our live-in care, you receive 24/7 personalised support, allowing you to enjoy your favourite spots and moments. Stay connected with loved ones and your community while receiving the care you need.

To explore more visit our website here: https://bit.ly/Theres_No_Place_Like

What makes your house feel like home? Share with us below! ⬇

14/05/2024

Discover the vast embrace of Helping Hands – we're here from Cramlington in the North to Truro in the South, and every heartwarming place in between. With branches spanning 445 miles, our mission to bring care and comfort home knows no bounds.

Join us on this incredible journey as we weave together stories of compassion, dedication, and care across the length and breadth of the UK.

Discover your closest branch today https://www.helpinghandshomecare.co.uk/our-locations/

13/05/2024

With live-in care from Helping Hands, you can continue to enjoy your favourite spots in the comfort of your own home. Experience the benefits of 24/7 personalised care and the joy of being surrounded by familiar settings. To explore more visit our website here: https://bit.ly/Theres_No_Place_Like

What makes your house feel like home? We want to hear from you, comment below ⬇

12/05/2024

Susan shares her story with us, giving us 5 star review! 🌟🌟🌟🌟🌟

The attention to detail continued in Mum’s care plan is so reassuring, they have noted everything. The entry notes of visits are comprehensive and again so reassuring as you can see they are following what is asked.

It makes life so much easier for the family as we are not local and reply so much on the professionalism of the carers we have engaged. Mum’s wellbeing is of paramount of importance.

Helping hands have been proactive in all my dealing with them to date, Thank you Susan.”

Have you got a great story you would like to share? Please leave us a review here: https://bit.ly/TrustpilotReviewsPage

11/05/2024

Join a team that values compassion, empathy, and dedication.

Our Live-in care roles offer the chance to provide personalised support and bring comfort to those in need. With industry-leading training and generous pay rates, you'll have the tools and resources to excel in your role and make a positive impact on the lives of others.

Start your fulfilling career journey with Helping Hands today: https://jobs.helpinghandshomecare.co.uk/
(UK only with valid Driver's license)