What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Step In Care, RCCG Living Faith Sunderland, North Bridge Street, Sunderland (2026)

03/12/2025

we are care agency ; we supplying NHS, care home, private carers and support living.

contact us today for your love once @ 07393193562

12/11/2024

Shout out to my newest followers! Excited to have you onboard! Fitumi Fatima, Sharon Mazhura, Violet Violet

04/11/2024

Step In Care Limited – Your Trusted Partner in Quality Care!

Are you looking for reliable, compassionate, and professional healthcare support for yourself or your loved ones? Step In Care Limited is here to serve communities across the North-East of England with excellence!

At Step In Care, we specialize in:
- Domiciliary Care: Support in the comfort of your home, tailored to your unique needs.
- Residential Care: Compassionate, dedicated care for residents needing extra support.
- Healthcare Staffing Solutions: Highly trained healthcare support workers for care homes, hospitals, and local councils.

With a team of experienced professionals and a commitment to high-quality service, we’re proud to be a trusted partner in healthcare support. Whether you’re a family in need of care or an organization looking for dedicated staff, we’re here to make a difference.

✨ Join our family of care today!✨
📞 Contact us to learn more or to arrange a consultation.
💻 Visit our website to explore our services.

Step In Care Limited – Where Compassion Meets Professionalism!

02/11/2024

🌟Step In Care Limited: Dependable Healthcare Staffing When You Need It Most!🌟

In need of temporary, holiday, emergency, or mental health leave coverage? 'Step In Care Limited' is your trusted partner for healthcare staffing across the North-East. Our experienced team of nurses, care assistants, and support workers is here to provide seamless, quality care, helping you maintain continuity and standards even during unexpected absences.

✨Why Partner with Step In Care?
- Qualified, compassionate professionals
- Flexible solutions for all staffing needs
- Peace of mind with expert holiday & leave coverage

Reach out today and ensure your care standards stay uninterrupted! 📞

07/09/2023

Job Description
As a Registered Manager (CQC & OFSTED), you will work with councils, various services, staff and domiciliary care staff and provide vital carer to clients, helping them to continue living safely and independently in their own homes.
Duties of the job include:
• Assuming the role of a CQC and Ofsted Registered Manager;
• Overseeing the day-to-day smooth running of the office;
• Ensuring that all points of service delivery are implemented to high standards;
• Managing a team of staff, ensuring that duties are completed, and providing leadership;
• Liaising with clients, local authorities and other stakeholders;
• Overseeing recruitment and forecasting demands on training and staffing levels;
• Conducting staff appraisals and supervisions;
• Representing the company during meetings with officials and service commissioners;
• Attending training events and ensuring that skills and knowledge of industry best practice is kept up-to-date;
• Updating policies and procedures;
• Ensuring that our service complies with CQC requirements;
• Ensuring that the highest standards of care are maintained at all times.
Key Skills
• Be self-motivated and proactive;
• Proven leadership skills;
• Extremely responsible;
• An excellent communicator;
• Strong problem-solving skills and an ability to think outside the box;
• Impeccable attention to detail;
• Strong interpersonal and customer service skills;
• A keen team player;
• Ability to take initiative;
• The drive to learn and succeed;
• Reliable and Trustworthy;
• High integrity;
• Sound judgement;
• Flexible;
• Resilient.
GENERAL RESPONSIBILITIES: POLICIES AND PROCEDURES
The post-holder is required to familiarise themselves with all policies and procedures and to comply with these at all times. Failure to comply with any of these policies may result in disciplinary action up to and including dismissal. These have been agreed with staff and Staff Side and are as follows:
• Treat others as you would like to be treated;
• Listen to and support others and make time to do so;
• Seek, acknowledge and value others’ experience and contribution;
• Acknowledge others’ beliefs;
• Be courteous and considerate to all;
• Treat others fairly and equally;
• Be honest and trustworthy and act with integrity;
• Encourage others to treat all staff with respect;
• Challenge the behaviour of staff who do not show respect to other.
CONFIDENTIALITY & DATA PROTECTION
The post-holder must maintain the confidentiality of information about Clients, staff and other health service business and meet the requirements of the Data Protection Act (1998) at all times. The post-holder must comply with all company Information and Data Protection policies at all times.
HEALTH AND SAFETY
Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and any subsequent relevant legislation and must follow these in full at all times including ensuring that they act in line with all agreed procedures at all times in order to maintain a safe environment for Clients, visitors and staff. Failure to comply with these policies may result in disciplinary action up to and including dismissal.
MANAGING STRESS
The company has an agreed policy & procedure which links with a range of services and arrangements for staff to manage stress. All staff are required to familiarise themselves with the policy and services to best manage their own and their colleagues’ stress.
HEALTHCARE ASSOCIATED INFECTIONS (HCAIs)
All staff has a responsibility to act and follow all instructions to protect Clients, staff and others from HCAIs.
All staff are required to follow the Hygiene Code and all company policies and procedures related to it and the Health Act 2006. Failure to comply with any of these may result in disciplinary action up to and including dismissal.
EQUALITY & DIVERSITY
The company has adopted a Managing Staff Diversity Strategy & Policy covering all of its staff and it is the responsibility of all staff to comply with these requirements at all times. The key responsibilities for staff under this Strategy and Policy are set out in the Code of Conduct for Employees. Failure to comply with these policies may result in disciplinary action up to and including dismissal.
FLEXIBILITY
This job description is intended to provide a broad outline of the main responsibilities only. The post-holder is required to be flexible in developing their role in agreement with their designated manager. In addition, they may be required by their manager to carry out any other duty commensurate with their banding and expertise.
EXPERIENCE REQUIREMENT
Minimum of at least months to one year experience as the Registered Care Manager of a domiciliary/registered care agency.
Ability to write tenders and look for new clients
Experience in working and liaising with local councils for new services
DESIRABLE QUALIFICATION:
• Already obtained the Level 5 Diploma for Health and Social Care (QCF);
• Familiarity with Deputy and CM2000 or other relevant software.
For more details:
Email: stepincareuk@gmail.com
Phone: 07393193562 or 0333 577 6455

15/08/2023

We are recruiting for a Part-time Registered manager with at least a minimum of 6 months experience.

A registered manager is an individual employed by a service provider to ensure that the people supported by the organization always receive high-quality, people-centered care. A registered manager is the lead professional in the service and a role model to all staff. However, there are certain requirements relating to a registered manager. Namely the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 7 and Care Quality Commission (CQC) guidance. The registered manager must be of good character, able to properly perform tasks intrinsic to their role, have the necessary qualifications, competence, skills, and experience to manage the regulated activity as well as insures they have supplied documents that confirm their suitability.
A registered manager’s duties and responsibilities mainly centre around five areas. These are Compliance, Service Delivery, Service Development, Team management and leadership, and Quality assurance.
a. Compliance – ensuring that the service meets the requirements of the Health and Social Care Act 2008 and CQC Fundamental Standards introduced in April 2015. This help maintain high-quality service and ensure the delivery of safe, personalized services to each individual service user. Before a provider can begin to provide a regulated activity, they must apply to CQC for registration.
b. Service Delivery – overseeing and coordinating care workers across all areas as well as ensuring good communication and links with all stakeholders. Must ensure service delivery that is people-centered, accessible, flexible, and reliable as well as making certain the office is resourced during work hours as well as an effective out-of-hours on-call service.
c. Service Development – must ensure the growth and development of services by increasing the delivered hours as well as maximising referral and marketing opportunities.
d. Team Management and Leadership – must effectively manage the staff team involved in the service provision, ensuring a coordinated and consistent approach. The registered manager is also involved in identifying recruitment needs and ensuring the service is appropriately resourced with capacity for growth.
e. Quality Assurance – must ensure the service delivery is implemented and maintained to meet Quality Assurance policy standards.
f. Clients searching and securement (looking for clients, securing clients, and maintaining and ensuring client’s service requirements are meant.
As the registered manager you are the lead professional in your service, a role model for all staff. The various skills acquired knowledge, and values that drive your work also set a standard. You have a statutory role and a wide range of responsibilities. Above all, you have a pivotal role to play. Together with your team, you can turn your organization’s vision and purpose statement into real practice, putting the people who use your service at the center of everything, and constantly reflecting on whether or not you are doing the very best that can be done.

For more details:
email: stepincareuk@gmail.com
Tel: 07393193562

05/07/2022

We are recruiting for the following positions; Senior carer and senior Support worker.

For more information contact us at: 0333 577 6455 or stepincareuk@gmail.com

12/10/2021

Job Description
As a Care Manager, you will work with Nursing staffs and domiciliary care staffs and provide home carers to clients, helping them to continue living safely and independently in their own homes.
Duties of the job include:
• Assuming the role of a CQC Registered Manager;
• Overseeing the day-to-day smooth running of the office;
• Ensuring that all points of service delivery are implemented to high standards;
• Managing a team of staff, ensuring that duties are completed and providing leadership;
• Liaising with clients, local authorities and other stakeholders;
• Overseeing recruitment and forecasting demands on training and staffing levels;
• Conducting staff appraisals and supervisions;
• Representing the company during meetings with officials and service commissioners;
• Attending training events and ensuring that skills and knowledge of industry best practice is kept up-to-date;
• Updating policies and procedures;
• Ensuring that our service complies with CQC requirements;
• Ensuring that the highest standards of care are maintained at all times.
Key Skills
• Be self-motivated and proactive;
• Proven leadership skills;
• Extremely responsible;
• An excellent communicator;
• Strong problem-solving skills and an ability to think outside the box;
• Impeccable attention to detail;
• Strong interpersonal and customer service skills;
• A keen team player;
• Ability to take initiative;
• The drive to learn and succeed;
• Reliable and Trustworthy;
• High integrity;
• Sound judgement;
• Flexible;
• Resilient.
GENERAL RESPONSIBILITIES: POLICIES AND PROCEDURES
The post-holder is required to familiarise themselves with all policies and procedures and to comply with these at all times. Failure to comply with any of these policies may result in disciplinary action up to and including dismissal. These have been agreed with staff and Staff Side and are as follows:
• Treat others as you would like to be treated;
• Listen to and support others and make time to do so;
• Seek, acknowledge and value others’ experience and contribution;
• Acknowledge others’ beliefs;
• Be courteous and considerate to all;
• Treat others fairly and equally;
• Be honest and trustworthy and act with integrity;
• Encourage others to treat all staff with respect;
• Challenge the behaviour of staff who do not show respect to other.
CONFIDENTIALITY & DATA PROTECTION
The post-holder must maintain the confidentiality of information about Clients, staff and other health service business and meet the requirements of the Data Protection Act (1998) at all times. The post-holder must comply with all company Information and Data Protection policies at all times.
HEALTH AND SAFETY
Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and any subsequent relevant legislation and must follow these in full at all times including ensuring that they act in line with all agreed procedures at all times in order to maintain a safe environment for Clients, visitors and staff. Failure to comply with these policies may result in disciplinary action up to and including dismissal.
MANAGING STRESS
The company has an agreed policy & procedure which links with a range of services and arrangements for staff to manage stress. All staff are required to familiarise themselves with the policy and services to best manage their own and their colleagues’ stress.
HEALTHCARE ASSOCIATED INFECTIONS (HCAIs)
All staff has a responsibility to act and follow all instructions to protect Clients, staff and others from HCAIs.
All staff are required to follow the Hygiene Code and all company policies and procedures related to it and the Health Act 2006. Failure to comply with any of these may result in disciplinary action up to and including dismissal.
EQUALITY & DIVERSITY
The company has adopted a Managing Staff Diversity Strategy & Policy covering all of its staff and it is the responsibility of all staff to comply with these requirements at all times. The key responsibilities for staff under this Strategy and Policy are set out in the Code of Conduct for Employees. Failure to comply with these policies may result in disciplinary action up to and including dismissal.
FLEXIBILITY
This job description is intended to provide a broad outline of the main responsibilities only. The post-holder is required to be flexible in developing their role in agreement with their designated manager. In addition, they may be required by their manager to carry out any other duty commensurate with their banding and expertise.
EXPERIENCE REQUIREMENT
Minimum at least one year’s experience as the Registered Care Manager of a domiciliary/registered care agency.
DESIRABLE QUALIFICATION:
• Already obtained the Level 5 Diploma for Health and Social Care (QCF);
• Familiarity with Deputy and CM2000 or other relevant software.
Email: recruitment@stepincare.co.uk
Phone: 0333 577 6455

30/09/2021

We are recruiting for the following positions; Health Care Assistant/ care Support/ support worker.

Why Step In Care Ltd? Because we understand the needs of our clients and staff, we treat our clients and staff with the respect they deserve 👏

Step In Care

03/12/2025

12/11/2024

04/11/2024

02/11/2024

07/09/2023

15/08/2023

05/07/2022

12/10/2021

30/09/2021

Address

Opening Hours

Website

Alerts

Contact The Practice

Shortcuts

Share

Category

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm