Thorncliffe Home Care Ltd

Thorncliffe Home Care Ltd Based in Sunderland, also operating throughout Washington. Our focus is to support people, helping them to be as independent as possible.

Our home care business provides a domiciliary care service supporting people in the North East, helping them to develop life skills and enable them to lead a fulfilled and independent life. About Thorncliffe Home Care

Domiciliary care can help people who find it difficult to cope with domestic responsibilities or their own personal care needs because of increasing age or disability - whether a long-term disability, learning difficulty or short-term disability. Our independent home care service provides care to our service users in their own home, out in the community or as part of a more comprehensive supported living service.

November is Men’s Mental Health Awareness Month — a time to shine a light on the challenges many men face and to encoura...
28/11/2025

November is Men’s Mental Health Awareness Month — a time to shine a light on the challenges many men face and to encourage open, honest conversations.

Mental health affects everyone, but many men face unique barriers when it comes to asking for help. In fact, research shows that 1 in 8 men in England will experience a mental health problem.

Alongside professional support, peer groups play a powerful role in improving men’s wellbeing. Connecting with others who share similar experiences can reduce feelings of isolation and create a real sense of belonging.

Andys Man Club Sunderland meet every Monday at 7pm, offering a welcoming, non-judgmental space for men to talk, listen, and support one another.
📍 Sunderland Fans Museum
📍 Kayll Road Library

November 2025 Newsletter 📰A busy and inspiring November! We reflected on Safeguarding Adults Week and came together for ...
24/11/2025

November 2025 Newsletter 📰
A busy and inspiring November! We reflected on Safeguarding Adults Week and came together for Children in Need. Thank you to everyone who showed their support and helped shine a light on such important causes. 💚💛

Day 5 of Safeguarding Week: Celebrate the Safer CulturesThank you to everyone who participated in Safeguarding Week 2025...
21/11/2025

Day 5 of Safeguarding Week: Celebrate the Safer Cultures

Thank you to everyone who participated in Safeguarding Week 2025. We had lots of fun in the office today promoting adult safeguarding! 💚 Niall and Ruby promoted “Green is the theme” out in the community 🤪

Carers Guessed the Number of Sweets in the Jar 🍬
There were 70 sweets in the jar — the estimated number of adult safeguarding concerns raised every hour!
Congratulations to Julie Wallace, who guessed 73 and came closest. Please pop in to collect your prize!

Carers Guessed the Safeguarding Sloth’s Name 🦥
We had lots of brilliant name suggestions, including Rodger, Dave, Sid, Henry, Charlie, Gerald, Slowmo, Dick, Jimmy and Sedric.
The sloth’s actual name was Sonny — great guesses, everyone!

Carers Took Part In A Safeguarding Quiz 🧐
Thank you to everyone who took the time to complete the quiz. It was a fun way to test your safeguarding knowledge!
A big well done to Niall, who scored an impressive 20/21. Enjoy your chocolate prize! 🍫

Many staff contributed to the Safeguarding Tree. With a bit of teamwork, we helped identify a personal commitment for each of you to promote in your role 💚🌳

Raising awareness of safeguarding is so important, it protects individuals' rights to live safely and with dignity, preventing them from abuse and neglect. It ensures a person's well-being, supports their ability to make choices, and promotes independence while providing necessary support when they are at risk.

Day 4 of Safeguarding Week: Promoting Empowerment and Wellbeing💚At Thorncliffe Home Care, we believe it is important to ...
20/11/2025

Day 4 of Safeguarding Week: Promoting Empowerment and Wellbeing💚

At Thorncliffe Home Care, we believe it is important to promote the independence and safety of our service users because independence builds confidence, dignity, and a sense of control, while safety ensures that every person can live well without unnecessary risk. By encouraging choice, supporting daily living skills, creating a safe environment, and working in partnership with individuals and their families, we empower people to lead fulfilling lives in the way that matters most to them💚

The snow is falling heavily, please take extra care in these conditions ☃️Stay safe by:❄️Wearing warm layers and sturdy,...
20/11/2025

The snow is falling heavily, please take extra care in these conditions ☃️
Stay safe by:

❄️Wearing warm layers and sturdy, non-slip footwear.

❄️Driving cautiously and clearing all ice and snow from your vehicle first. Plan your journeys and leave earlier.

❄️Carry a car kit in your vehicle with all the emergency essentials.

❄️Plan your journey around main routes, which are more likely to have been gritted.

❄️If you use public transport, take care when walking on icy surfaces. Wear sensible footwear with good grips.

Day 3 of Safeguarding Week: Reporting and Procedures 💚Safeguarding is everyone’s responsibility.If you ever have a conce...
19/11/2025

Day 3 of Safeguarding Week: Reporting and Procedures

💚Safeguarding is everyone’s responsibility.
If you ever have a concern — big or small — reporting it could protect someone from harm.

🛡️ What should you report?
Anything that makes you feel uneasy about someone’s safety or wellbeing, including:
• Signs of abuse or neglect
• Concerning behaviour
• Disclosures from a child or adult
• Gut feelings that something isn’t right

📞 Who should you report to?
Always report concerns directly to our Safeguarding Lead, who will ensure the right steps are taken quickly and confidentially.
If the concern is urgent or someone is in immediate danger, contact Emergency Services or your Local Authority Safeguarding Team straight away, for example Sunderland City Council 01915205552.

https://www.sunderland.gov.uk/article/29301/Safeguarding-concerns-and-procedures?fbclid=IwZnRzaAOK_VRleHRuA2FlbQIxMQBzcnRjBmFwcF9pZAo2NjI4NTY4Mzc5AAEer8A1jitM_UdtJkDugsHmgQC-E7Yx_IglyVC2EteXKL0dWYHsDgK4N8q6M8Y_aem_KzDTU9xuna2qN49OCpJUFQ

Together, we can keep our community safe. 💚
Speak up. Report early. Protect others.

Day 2 of Safeguarding Week: Recognising risks and abuse. 💚Awareness is the first step to protecting those who need it mo...
18/11/2025

Day 2 of Safeguarding Week: Recognising risks and abuse. 💚

Awareness is the first step to protecting those who need it most. We’ve also shared some top tips to help you support your loved ones safely at home. ✅

💚We're supporting Adult Safeguarding Week💚It's so important to think about how we can establish safer cultures within ou...
17/11/2025

💚We're supporting Adult Safeguarding Week💚
It's so important to think about how we can establish safer cultures within our communities and organisations. By sharing knowledge and working in partnership with each other, we can all improve our safeguarding of vulnerable adults.

Today is about proactive intervention — the positive steps individuals and organisations can take to create safer environments that actively prevent abuse. Sport clubs, community groups, and other organisations can build inclusive, resilient spaces where people look out for one another by strengthening connection, promoting openness, and empowering everyone to speak up. By amplifying individual voices, we can reduce the risks of harm, neglect, and isolation.

And while we’re shifting the focus toward prevention, we’re not losing sight of the need to recognise poor practice early, so it can be addressed before it escalates.

Keep a lookout for our safeguarding mascot as he makes his way around the community.🦥💚

Safeguarding Adults Week 2025 is taking place from 17th - 21st November 2025. Coordinated by the Ann Craft Trust, the we...
15/11/2025

Safeguarding Adults Week 2025 is taking place from 17th - 21st November 2025. Coordinated by the Ann Craft Trust, the week's theme is "Prevention: Act Before Abuse," focusing on stopping abuse from happening in the first place through prevention and early action.

Children in Need 2025 brought so much joy to our community! Pyjamas, headbands, funky shirts, guessing baby photos and c...
14/11/2025

Children in Need 2025 brought so much joy to our community! Pyjamas, headbands, funky shirts, guessing baby photos and cupcakes made it a day full of smiles 🧸🫶🏻 Thank you to all who joined in and spread so much positivity!

Happy 85th Birthday Peter! 🥳🎂Thank you to our incredible carers who always go the extra mile to make our service users d...
14/11/2025

Happy 85th Birthday Peter! 🥳🎂
Thank you to our incredible carers who always go the extra mile to make our service users day truly special✨💕

On this World Kindness Day, let’s celebrate the power of compassion and connection. Every act of kindness, big or small,...
13/11/2025

On this World Kindness Day, let’s celebrate the power of compassion and connection. Every act of kindness, big or small, helps build a stronger, more caring world. 🌎💖

Address

North East Business And Innovation Centre
Sunderland
SR52TA

Opening Hours

Monday 9am - 5pm
5:15pm - 11pm
Tuesday 9am - 5pm
5:15pm - 11pm
Wednesday 9am - 5pm
5:15pm - 11pm
Thursday 9am - 5pm
5:15pm - 11pm
Friday 9am - 5pm
5:15pm - 11pm
Saturday 6:30am - 11pm
Sunday 6:30am - 11pm

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