Care Quality Services - North East

Care Quality Services - North East Care Quality Services are part of the Cera family of care services.

Cera is Europe’s largest provider of digital-first home healthcare, delivering care, nursing, telehealth services.

Apparently it’s Random Acts of Kindness Week. Tell me what random kindness act have you done? I will start…
17/02/2026

Apparently it’s Random Acts of Kindness Week. Tell me what random kindness act have you done? I will start…

Happy Monday all! 🌟 Every new week is a fresh opportunity to make a difference in someone’s life. In the world of care, ...
16/02/2026

Happy Monday all! 🌟

Every new week is a fresh opportunity to make a difference in someone’s life. In the world of care, motivation comes in many forms. From a shared laugh over a cup of tea, to the pride of helping someone regain their independence at home, there are many motivations for wanting to work in care. 🏠💙

We want to know what motivates you to get started each morning? Whether it’s your morning coffee, your family, or the joy of helping others, share your "why" in the comments below! 👇

We are incredibly proud of two of our amazing carers, Yvonne Hunter and Rachel Moon, who have been nominated for Carer o...
16/02/2026

We are incredibly proud of two of our amazing carers, Yvonne Hunter and Rachel Moon, who have been nominated for Carer of the Month. Their dedication exemplifies how the seemingly small acts of care can make a monumental difference, often in ways that go unrecognised.
Yvonne and Rachel consistently went above and beyond to support a service user who was facing significant struggles, particularly with bowel movements. Despite the service user being repeatedly dismissed by GPs and social workers, our carers refused to give up. For more than five weeks, they tirelessly advocated and pushed for the necessary help, eventually leading to a successful result for the service user.
This achievement highlights the core values of our service, commitment and compassion. Thank you both and well done!

February is LGBTQ+ History Month! This month we’re celebrating how far we’ve come whilst also looking out for the mental...
03/02/2026

February is LGBTQ+ History Month!

This month we’re celebrating how far we’ve come whilst also looking out for the mental wellbeing of friends, family and those we care for. 🏳️‍🌈

Being a supportive ally can truly change lives. You can find a quick guide on our blog to help us all build a kinder, more inclusive community together.

In the blog we share:
✅ Key LGBTQ+ terms to know
✅ Statistics on mental health and why representation matters
✅ Practical ways you can support the LGBTQ+ people

Read more here: 🔗 https://bit.ly/3EnNIyh

We see extraordinary acts of kindness every single day 💜 From carers who go the extra mile to the office teams supportin...
26/01/2026

We see extraordinary acts of kindness every single day 💜 From carers who go the extra mile to the office teams supporting them behind the scenes.

A simple compliment can change someone’s entire day and in celebration of , which was on Saturday, we want to open the floor to you!

Is there a member of our care team who has made a difference in your life or the life of a loved one? Is there a colleague who always supports you?

Drop a comment below and share a compliment for them! 👇

January might feel like the longest month… but we’ve found some great ways to make it a little brighter for carers! 💜Fro...
21/01/2026

January might feel like the longest month… but we’ve found some great ways to make it a little brighter for carers! 💜

From savings on your weekly shop and fuel to discounts on holidays and essentials, our blog rounds up practical discounts and money-saving opportunities available to carers

👉 https://bit.ly/4b3LimK

💜 Feedback Friday 💜Nothing means more to us than hearing how much our carers are appreciated.Thank you to our incredible...
16/01/2026

💜 Feedback Friday 💜

Nothing means more to us than hearing how much our carers are appreciated.

Thank you to our incredible care team for your compassion and dedication - we couldn't make the difference we do without you!

Caring for someone takes skill, patience, and strength 💜 But did you know those skills can make you an excellent profess...
05/01/2026

Caring for someone takes skill, patience, and strength 💜
But did you know those skills can make you an excellent professional carer?

Our latest blog shows you how to translate caregiving into a winning CV — and how your life experience could open the door to a rewarding career in care with us!

👉 Read the blog and see how your experience already counts https://bit.ly/3MXE0Hj
👉 Explore opportunities to join our caring team

What if your resolution was more than just a personal goal? What if it was about sharing the skills you already possess to make a profound difference to some of the most vulnerable people in your community?

Join 1000s of colleagues earning extra cash - refer on our Care Friends app!🤝 Be part of something bigger and help grow ...
29/12/2025

Join 1000s of colleagues earning extra cash - refer on our Care Friends app!🤝

Be part of something bigger and help grow our team of caring people making a difference every day.💜

Plus, earn extra cash 💰

Find out more today: https://bit.ly/45yUUBK

24/12/2025

As the year draws to a close, I wanted to take the time to send a heartfelt thank you for all your incredible hard work and dedication. Thank you for another year of being amazing and for consistently going above and beyond. Hope you and you family have a wonderful Christmas and a Happy New Year!🌲⛄️ TO ALL THE CQS/ CERA CARERS. Please tag as many carers as you can!

13/12/2025

Happy Birthday to our Jill Adams, I know you are at work this weekend but we hope you have a lovely day 🎉🎉🎉 Jill Adams

This World Aids Day our clinical nurse tutors will be offering training to our nurses and carers to help ensure they can...
01/12/2025

This World Aids Day our clinical nurse tutors will be offering training to our nurses and carers to help ensure they can support our service users living with HIV.

Check out our blog about how our professional carers can support service users with HIV, including some awareness tips that help end the stigma of living with HIV.
https://bit.ly/4g8SIEM

Address

Suite 1P North Sands Business Centre, Liberty Way, Roker
Sunderland
SR60QA

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441913874477

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