Westhome Care Services Ltd

15/07/2025

Westhome received a wonderful hand written note of thank you about one of our excellent staff members - we have the best staff 💚
“I would just like to say how he cares for G, making sure he is looked after and cares so much for him. When he is showering him he always reassures that he is safe, he is very kind and he has a caring nature. He is a credit to Westhome Care. He also goes above and beyond for G, talking to him and G thinks the world of him. I can’t thank him enough. He is a very caring person and we are very happy with him and think so highly of him” 💚

08/07/2025

Meet Buddy !
Our lovely service user Lesley has made him Westhome’s little mascot. What a cute little uniform Buddy 🐶💚

07/07/2025

What an amazing compliment - it makes it all worth while 💚

"Love the relaxing atmosphere. You're the most down to earth, caring, honest, fun office staff I've ever had the pleasure of meeting. You treat your clients & carers with respect & dignity, you really care & listen to us. You go above & beyond to included us in so much more than just what the job states. You all work together as one & you've created an amazing, efficient , friendly, caring, dependable company. I know I'm in good safe hands with my Carer, you & everyone in the office.
Thank you so much"
💚

07/07/2025

💚Meet the Team💚

Westhome would like to introduce our staff and will post different staff members each week.

This is our Care Coordinator Paige Reah.

Paige has worked for Westhome Care Services for 4 and a half years – with previously working in care since 2017 and providing care informally prior to this.

Paige has worked in several roles such as hairdressing, cleaning, bar work and retail – but her love is in the care sector.

Here at Westhome Care Services, Paige works hard in her role as Care Coordinator, she supports staff on a daily basis, providing guidance and support where needed. She also works hard on rotas – ensuring the best staff are supporting our service users. Paige also liaises with social services and healthcare professionals to ensure our service users are receiving the best possible care and support. Paige also provides care when needed.

Outside of work Paige loves spending time with her family – her husband and son. She is also awaiting the arrival of her second son this summer! We will miss her very much during maternity leave – but wish her a happy and healthy time with her new baby.

Let’s find out about Paige…

Paige describes herself as hardworking, honest and determined.🙂

Favourite place she has been: Italy 🇮🇹

Favourite film: Grease and anything horror 🎦

Favourite food: Spaghetti Bolognese and boa buns 🍝

Place she would most like to visit: Chile 🇨🇱

We asked Paige a few questions, let’s see what she has to say:

What do you love most about being part of the Westhome Care Services family?

“I love my job in general and couldn’t imagine doing anything else now but work in care”

Can you share a moment here that truly touched your heart?

“There are many little moments, especially the way everyone works together when a service is ill or in need, I love being able to help and support them in the best way I can”

04/07/2025

🌟 Carer of the month for June 2025 is …

Alexis Long!

This is well deserved for Alexis – not only is she an amazing care worker to our service users all of the time, but this last weekend she supported several services users in emergency situations – she stayed calm and supported the families through very difficult situations.
They are so very thankful for your quick-thinking actions and support Alexis! Well done.

You are an excellent member of our team and provide care at such a high level – we are very thankful you are working here at Westhome.

Congratulations 👏🏻 🌟

30/06/2025

💚Meet the Team💚

Westhome would like to introduce our staff and will post different staff members each week.

This is our Deputy Manager Toni Kelly.

Toni has worked for Westhome Care Services for 5 ½ years but has actually worked in care for 11 years in total. Before this Toni actually qualified as a hairdresser and beauty therapist – she’s chopped a few office staff’s hair a few times!

Here at Westhome, Toni started out as a care worker and built her way up to Care Coordinator, then lead care coordinator and then our wonderful Deputy Manager. She supports the manager Marie Goudie with the general running of the company and plays such a huge part in making Westhome the company it is today. Her passion for Care and commitment to our service users help ensure that our team remains at the forefront of compassionate care.

Toni is such a well loved member of the office team – from office staff, care staff and our service users – she is often found out and about to make sure our service users are receiving the best possible care.

Outside of work Toni loves going out for food with her friends, and days out with her beautiful daughters.

Toni is a well-loved member of staff, and we are so incredibly lucky to have her here.

Let’s find out about Toni…

Toni describes herself as a loud mouth – but very caring! (We may have to agree 😉😂)

Favourite place she has been: Cyprus 🇨🇾

Favourite film: Dirty Dancing & My Sisters Keeper 🎦

Favourite food: Curry and chocolate. 🍛 🍫

Place she would most like to visit: Mexico 🇲🇽

We asked Toni a few questions, let’s see what she has to say:

What do you love most about being part of the Westhome Care Services family?

“I love being at Westhome, as its like one big family, I love that everyday is different. I love especially supporting service users on end of life care and through mental health as I feel this is where my skills excel.”

Can you share a moment here that truly touched your heart?

“I have so many things over the years that touched my heart but the thing that got me was cancer and that Westhome office staff, carers and service users came together for me when we had the coffee morning to raise money. This made me feel so much love and so proud to be part of a team”

(We love you Toni – Westhome are behind you 100% - we are always here for you and you’ve got this ###) ❤️

23/06/2025

💚Meet the Team💚

Westhome would like to introduce our staff and will post different staff members each week.

This is our Administrator Sharon Preston.

Sharon has worked for Westhome Care Services for 5 years now. Before this Sharon has worked in different companies doing a similar role. Sharon’s administration knowledge is important here at Westhome and Sharon always ensures she works hard in her role.

Here at Westhome, Sharon plays such a very important part, she not only works on admin but also recruitment, auditing and supervisions and appraisals for staff.

Sharon works hard ensuring Westhome have the best recruitment processes, she will be the first person our new staff meet – and she carries out thorough interviews to ensure we have the best possible staff for our service users. Sharon makes sure we have the correct references, background checks and DBS checks in place before our staff are ready and safe to begin training and to start working here.

Outside of work Sharon loves socialising with her close friends and family. Sharon loves a glass of wine or two (10)!

Sharon is a well-loved member of staff, and we are very lucky to have her here.

Let’s find out about Sharon…

Sharon describes herself as positive and fun loving.🙂
Sharon loves socialising, drinking and going out for meals. She also loves a nice holiday abroad. 🥂
Favourite place she has been: Lake Como, Italy.🇮🇹
Favourite film: Walking on Sunshine 🎦
Favourite food: Chips 🍟
Place she would most like to visit: Positano – Amalfi Coast ☀️

We asked Sharon a few questions, let’s see what she has to say:

What do you love most about being part of the Westhome Care Services family?

“We all get along so well together, it feels like a family – a lovely team’

Can you share a moment here that truly touched your heart?

“ I loved it when we completed the charity Cuppa and Cake Day for Breast Cancer Awareness. Everyone came together and had fun – and we raised so much money for such an important cause’

19/06/2025

18/06/2025

Choose the best 💚

16/06/2025

💚Meet the Team💚

Westhome would like to introduce our staff and will post different staff members each week.

This is our Care Plan Assessor Denise West.
Denise has worked for Westhome Care Services for 6 years. Before this Denise worked in a pharmacy as an ACT (Accuracy Checking Technician) for 15 years! And a dispenser before that. Denise’s knowledge of medication is so important for our care planning and medication assessments.

At home Denise loves gardening, she has an amazing allotment and grows her own fruit and veg. She also loves making hanging baskets and growing various plants and flowers.
Denise also loves cooking; her curry recipes are famous! She loves socialising and catching up with old friends – even some bike riding here and there.

Here at Westhome, Denise plays such a very important role making our care plans - she meets with our new service users and families to gain knowledge and understanding on how best to support them – through the daily care, medication, companionship needs etc, she also carries out important risk assessments to ensure homes are safe for both service users and staff.
Denise is usually the first face our service users see from Westhome – and she ensures she gives them all right information and assurance that is needed.

Denise is a well-loved member of staff, and we are very lucky to have her here.

Let’s find out about Denise…

Denise describes herself as Dedicated to her job role, hardworking. 🙂
Denise loves Gardening and socialising. 🌷
Favourite place she has been: Liverpool
Favourite film: Ghost 👻
Favourite food: Curry 🍛
Place she would most like to visit: Chelsea Garden show 🌹

We asked Denise a few questions, let’s see what she has to say:

What do you love most about being part of the Westhome Care Services family?

“Westhome is a nice, friendly, family organisation – everyone working together and has such team spirit. I love going out to meet our service users and learning about people’s lives. I love being able to give information that they need to support them at home. I always follow up on our service users, making sure things are going well”

Can you share a moment here that truly touched your heart?

“There are many times Westhome has received good feedback from family, such as through thank you cards, letters, emails and just a telephone call. All thanking us for the support they have received - this makes me feel that I am doing something so rewarding and special, it really makes this job worthwhile – it is so fulfilling, and I am very proud to be working here”.

11/06/2025

Waythrough offer lots of services which support young LGBTQIA+ people aged 11-25 and their families in County Durham, Sunderland and South Tyneside.

They offer friendly and practical support on sexuality and / or gender. This includes the opportunity to meet other young people for support.

For further information 👇
https://www.waythrough.org.uk/find-support-near-me/lgbt-north-east/