Boost Learning and Improvement Community

Boost Learning and Improvement Community Join our learning and improvement community, and together we'll be the best at getting better…

In the health and care system in the North East and North Cumbria, we want to be the best at getting better – with continuous learning and improvement at the heart of everything we do, and in the way in which we work. Through the sharing of learning, ideas, and good practice, and by trying new things together, we can find solutions to the challenges we face, and support each other to make a differ

ence to the health of people living in our region. Building on past successes like the North East Transformation System and CLIC (Cumbria Learning and Improvement Collaborative), the Boost learning and improvement community brings together people with a passion for improvement, innovation and change in health and care. Boost ultimately serves as a hub for innovation, idea-sharing, networking, and supporting improvement efforts.

Our latest Bulletin is out now 🗞️This month’s edition highlights opportunities to boost referrals to the Diabetes Preven...
27/05/2026

Our latest Bulletin is out now 🗞️

This month’s edition highlights opportunities to boost referrals to the Diabetes Prevention Programme, applications now open for the North Cumbria School of Generalism, and a range of new tools and insights supporting improvement across the system.

From digital innovation improving safer staffing, to resources strengthening support for families and communities, there’s plenty to explore - alongside a wide offer of learning and development opportunities 🎉

Read the full Bulletin: https://ow.ly/W1Zv50Z4EsI

You can sign up to receive our Bulletin here ➡️ https://ow.ly/kQjq50Z4EsJ

North East and North Cumbria NHS

Join our next Connect & Learn to explore how to increase referrals to the National Diabetes Prevention Programme (NDPP)....
27/05/2026

Join our next Connect & Learn to explore how to increase referrals to the National Diabetes Prevention Programme (NDPP).

Learn how primary care teams can improve referral rates, support patients through onboarding, and boost retention - featuring a real PCN case study and insights from Reed Wellbeing.

📅 10 June | 🕐 11am–12pm | Online
📝 Register by 8 June: https://academy.boost.org.uk/events/6a0c338f65eef4b5f7ce7ab3

North East and North Cumbria NHS

🌟 New MECC eLearning now available!Following demand across the region, a dedicated Making Every Contact Count (MECC) eLe...
22/05/2026

🌟 New MECC eLearning now available!

Following demand across the region, a dedicated Making Every Contact Count (MECC) eLearning package is now live on the Boost Learning Academy.

Delivered in three short, bite-sized sessions, it’s a flexible way for staff and volunteers to build confidence in having meaningful health conversations and signposting support.

👉 Ideal for those who haven’t accessed the core training
👉 Free and tailored for North East and North Cumbria

Explore the course and start making every contact count.
🔗 https://ow.ly/LTBp50Z36i0

North East and North Cumbria NHS

Join our upcoming Lunch & Learn to explore what the WorkWell programme can teach us about strategic commissioning in pra...
21/05/2026

Join our upcoming Lunch & Learn to explore what the WorkWell programme can teach us about strategic commissioning in practice.

Hear from Hamdi Hamzah (Research & Evaluation Officer, NENC ICB) as he shares how qualitative research captured real-time learning across Neighbourhood Health teams - and how this informed rapid, large-scale delivery.

Discover practical insights on:
• What works (partnerships, soft launches, tailored comms)
• What challenges to expect (funding, governance, evaluation)
• How to apply these lessons to your own work

📅 16 July 2026
🕐 1:00–1:30pm
📍 Online (30-minute informal session)
📝 Register by 14 July: https://ow.ly/G3I950Z27bh

Bring your lunch and join the conversation.

North East and North Cumbria NHS

👂 Deaf Awareness eLearning – now available on BoostOur new Deaf Awareness eLearning is now live, helping staff build und...
12/05/2026

👂 Deaf Awareness eLearning – now available on Boost

Our new Deaf Awareness eLearning is now live, helping staff build understanding of the experiences, perspectives and needs of deaf and Deaf people.

Through real‑world examples and practical strategies, the training supports more confident communication, better accessibility and more inclusive day‑to‑day practice.

We encourage all staff to take part as a meaningful step towards ensuring our services are accessible to the diverse communities we serve.

👉 Access via the Learning Academy: https://ow.ly/o6Ss50YYjzW

North East and North Cumbria NHS

🎥 LUNCH & LEARN recording now available – Learning from failure, before it happens: the Sunderland approachIn this sessi...
05/05/2026

🎥 LUNCH & LEARN recording now available – Learning from failure, before it happens: the Sunderland approach

In this session, Lisa Jones (Sunderland City Council) shares how a whole‑system pre‑mortem was used to stress‑test a neighbourhood health programme before launch.

Learn how imagining failure helped surface hidden risks, challenge assumptions and turn an inverse logic model into a roadmap for success – with practical tools you can apply to your own improvement work.

🔗 https://ow.ly/vsK950YT7pv

North East and North Cumbria NHS

Making Every Contact Count: Where are your opportunities?Join us on Wednesday 3 June 2026 for a free, full‑day regional ...
01/05/2026

Making Every Contact Count: Where are your opportunities?

Join us on Wednesday 3 June 2026 for a free, full‑day regional MECC conference at Northumbria University, Newcastle.

Bringing together colleagues from health, care, local authority, education and VCSE sectors, the event will explore how everyday conversations can support healthier choices and reduce inequalities, with keynote speakers, interactive workshops and shared learning.

🔗 Register: https://ow.ly/vI6w50YT7jE

North East and North Cumbria NHS

📣 The latest Boost Bulletin is out – April 2026This month’s update brings together free learning, wellbeing support and ...
29/04/2026

📣 The latest Boost Bulletin is out – April 2026

This month’s update brings together free learning, wellbeing support and inspiring improvement stories from across North East and North Cumbria. Highlights include support to help you thrive, not just survive during stress and change, new and updated eLearning on MECC, Deaf Awareness and professional stigma, sector-led innovation in orthopaedics, and powerful examples of co‑production and inclusive practice.

You’ll also find a packed programme of upcoming training, events and conferences running through May and June.

👉 Read the April Boost Bulletin and explore what’s new: https://ow.ly/Y8HC50YRCAX

North East and North Cumbria NHS

Applications are now open for the Introduction to Leadership and Management Programme delivered by the North East and Yo...
27/04/2026

Applications are now open for the Introduction to Leadership and Management Programme delivered by the North East and Yorkshire Leadership Academy 🌟

Designed for aspiring managers and those in their first year of leadership, the programme offers interactive, practical learning to build confidence and capability.

Five virtual half‑day sessions run June–August 2026. Apply by Friday 1 May.

👉 https://ow.ly/FzWP50YP8go

North East and North Cumbria NHS

Address

Pemberton House, Colima Avenue, Sunderland Enterprise Park
Sunderland
SR53XB

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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