Heartwood Medical Practice

05/09/2025

On Sunday 7 September at 3pm, there will be an emergency alert test on mobile phones across the UK. Each mobile will make a loud siren and vibrate — even if they’re on silent.

If you or someone you know is a survivor of domestic abuse with a hidden phone, you may want to opt out. Instructions are available on GOV.UK to disable emergency alerts

These alerts aim to protect the public in emergencies, for example a danger to life.
What you need to know:
- Don’t be alarmed—no action is required.
- If you’re driving, do not touch your phone—it’s illegal and unsafe. Continue driving and check the message later when stationary

Find out more: https://www.gov.uk/alerts/public-testing

About emergency alerts service testing

01/09/2025

⏰ Waiting Lists at the Hospital.

If you are waiting on a referral and wondering what the waiting times may be at the hospital, you can check this using the link below.

A list of specialties at University Hospitals of Derby and Burton NHS Foundation Trust. Select the Specialty you have been referred to.

28/08/2025

Need help with the NHS app? We will be a hosting a free drop in sesssion at the surgery on Friday 19th September 2025 from 2pm-4pm.

You will need to bring a smartphone/tablet, some form of ID and access to your emails to get setup.

We can help you get setup, navigate to your health record, how to order repeat prescriptions and managing appointments.

27/08/2025

📈 Roles within General Practice.

Our general practice is made up of many experts with a variety of skills and knowledge. We are sharing details of all the roles within the practice to give patients more understanding of who they are seeing.

Practice Pharmacist and their roles within GP practice…

25/08/2025

Order repeat prescriptions in the NHS App.

You can easily send orders when it's convenient for you, without having to wait in a phone queue.

You can also change your nominated pharmacy at any time.

Find out more at www.nhs.uk/nhs-app

24/08/2025

‼️The Practice will be closed tomorrow Monday 25th August for Bank Holiday. The practice will reopen at 7:30am on Tuesday 26th August 2025.

For medical assistance during this time please call 111.

22/08/2025

Unfortunately, due to staff illness we are short staffed today, which will impact on availability of urgent / same day appointments.

Thank you for your understanding and patience whilst we try to source additional staffing.

Meanwhile, our reception team will signpost you accordingly. Please also see a reminder of all NHS services on the picture attached.

21/08/2025

In July 2025, there were 229 appointments patients did not attend, that is 38.16 hours of clinical time wasted.

Please ensure if you are no longer able to attend, you call the surgery to cancel your appointment on 01283 818100 and press option 2, or via our website:
https://www.heartwoodmedicalpractice.co.uk/navigator/cancel-an-appointment/

19/08/2025

‼️The Practice will be closed Monday 25th August for Bank Holiday. The practice will reopen at 7:30am on Tuesday 26th August 2025.

For medical assistance during this time please call 111.

19/08/2025

NHS Cervical Screening Programme update

From September, NHS plans to start sending results from the NHS Cervical Screening Programme, utilising the NHS App.

In September, those who have a negative test result will be notified of this by an NHS App message. It will also appear as an NHS App notification. If the NHS App message isn’t read within 72 hours, a letter will be sent as a failsafe.

Abnormal result letters will continue for the time being to be delivered by post.

This change follows the successful rollout of digital invitations and reminders in June 2025, where since the launch, 9 out of every 10 invitations are being sent digitally, with the remainder being sent by post.

19/08/2025

🏥 Heading into the bank holiday? Make sure you’ve got enough medication to last the long weekend.

💊 Order repeat prescriptions now via the NHS App or your GP practice.

👉 https://nhs.uk/nhs-services/prescriptions/how-to-order-a-repeat-prescription/.