Talybont Surgery

17/03/2026

⏰LAST CHANCE!⏰

This is your last chance to share your views on what we do well and what we can improve on.

The questionnaire will be closing on Monday 23rd March to allow us to review all your responses and make improvements. We are grateful to every patient that has already given their feedback. Your opinion is invaluable!

English: https://forms.office.com/e/0kBv4kqUz4
Cymraeg: https://forms.office.com/e/7j5ZicArnv

17/03/2026

⏰Accurx Opening Hours⏰

We are pleased so many patients are using our new digital system, Accurx. It is the easiest way to request an appointment or ask us a question. To help patients access the system easier, and our staff to manage the workflow, we are trialling a change to access times.

Both administrative and clinical requests are now open from 7.30am to 1pm.

If you need a reminder on how to access us, just head to our website:

Appointments

13/03/2026

💬COMMUNICATION💬

To improve our communication with patients, we have designed a new notice board in reception to display any new updates.

This currently has our most recent newsletter, the link to our new digital system, our GP working pattern so you can see when your preferred GP is likely to be here, the latest activity data and information for flu appointments.

If there is anything else you would like to see on there, please just let us know!🤔

11/03/2026

🚭 National No Smoking Day 🚭

Thinking about quitting smoking? Today is the perfect day to start. Even small steps can make a big difference to your health.

10/03/2026

We would like to remind all patients that our practice operates a Zero Tolerance Policy towards abuse, aggression, or disrespectful behaviour.
Our team works hard every day to support and care for our patients. This includes both long-standing members of staff and those who are new and currently learning their roles. Speaking to any member of our team in an unacceptable, aggressive, or disrespectful manner will not be tolerated.
Recently, there have been instances where staff have been spoken to in a way that has reduced them to tears. This is completely unacceptable. Our staff come to work to help and care for patients and deserve to be treated with respect and kindness at all times.
While we understand that healthcare concerns can be sometimes stressful or frustrating, abusive or intimidating behaviour towards our team will not be tolerated. Warning letters will be issued to patients whose behaviour breaches our Zero Tolerance Policy.
We are proud of our team and are committed to ensuring they work in a safe, supportive, and respectful environment. We thank the vast majority of our patients who treat our staff with the courtesy they deserve.
Thank you for your understanding and cooperation.

02/03/2026

We want your opinion!

Please let us know how you think your services are working, what is good and what needs improvement. Your responses to this survey help us and the NHS decide on our priorities for the future.

02/03/2026

📞Prescriptions Line📞
The prescriptions line has recently changed to a voicemail system. This means you do not have to wait in a queue to make your request.

We have had several patients leave a message telling us what they need, but forgetting to give us their name. This may mean we are unable to process the request, so please remember to tell us who you are!

02/03/2026

Talybont Surgery activity data for January 2026

25/02/2026

📢 Important Notice - Temporary Closure for Staff Training 📢

Please note that we will be closed today from 1.30pm for the afternoon due to PLTS (staff training)
During this time:
💊 Local pharmacies are able to help with many common health issues.
🧠 For mental health concerns, please call 111 and select option 2.
🚑 For emergencies, dial 999, visit A&E, or attend your local MIU for minor injuries.
☎️ If you have an urgent issue that cannot wait until we reopen the next day, please call 01656 523650.

Thank you for your understanding and cooperation while our team takes part in essential training to improve our service to you.
Talybont Surgery

23/02/2026

📢 Accurx is Live from 8:00am
We would like to inform our patients that Accurx is available from 8am each morning to submit medical and administrative requests.
You can access Accurx here: https://accurx.nhs.uk/patient-initiated/W98013
Accurx allows you to contact the practice online without needing to call.

Contact us about your request

18/02/2026

Talybont Surgery activity data for December 2025

16/02/2026

💻Help Us Improve Digital Services 💻
We are currently improving our digital access so we can communicate with you more easily and efficiently.
To help us with this, we kindly ask all patients to make sure we have your up-to-date mobile phone number on record.
Having the correct details means we can:
*Send appointment reminders
*Share important health updates
*Contact you quickly when needed
Please update your details by:
✔️Letting reception know
✔️Updating your information at your next appointment
✔️Via our website
Thank you for helping us improve our services and stay connected!