Willows Dental Practice

Willows Dental Practice We are a mixed NHS and Private dental practice in Swansea providing dental care for all the family

05/05/2026

*** UPDATE FOR NEW NHS PATIENTS***

We are unable to directly accept new NHS patients. All new patients looking to access NHS care, should register with the local health board via the dental access portal. This can be accessed online or by telephone on 01639 683223.

05/05/2026

***Private and Practice Plan patients***

We open week days at 8.15am and some Saturdays by appointment at 8am.

If you have a dental emergency (facial swelling, bleeding from an extraction socket, uncontrolled dental pain or have sustained dental trauma) within working hours, contact the practice on 01792 462241 between 08.15am- 10am on weekday mornings. Calls are triaged and we will endeavour to see emergencies as soon as possible.

Practice Plan patients - out of hours emergencies please contact 07851794933 or 0808 169 8118.

05/05/2026

***NHS PATIENTS***

Our NHS opening hours are 9am- 5pm (not including lunchtime).

If you have a dental emergency (facial swelling, bleeding from an extraction socket, uncontrolled dental pain or have sustained dental trauma) within working hours, contact the practice on 01792 462241 between 08.15am- 10am on weekday mornings. Calls will be triaged and we will endeavour to see emergencies within 24 hours.

For out of hours emergencies, please contact 111.

23/12/2025
24/04/2025
22/04/2025

We are seeking your views on proposals to reform the NHS dental services (GDS) contract in Wales.

16/01/2025

Our telephones and internet are now up and running again.

We apologise for any inconvenience

15/01/2025

We are currently experiencing problems with our phone and internet systems. We are hoping this will be resolved tomorrow. Apologises for any inconvenience caused.

11/10/2024

Patients can receive complex dental treatment closer to home as part of a service being piloted in Swansea Bay.

People who need more involved endodontic (root canal) treatment can undergo the procedure in a dental practice, rather than go to hospital.

The endodontic service has introduced a dentist with enhanced skills service.

The dentist can carry out the treatments in a local practice, reducing the need for patients to travel to hospital.

It is hoped that the role will help to streamline the service, while also ultimately reducing the waiting list for patients so they can receive treatment sooner.

Patients are referred to the service by their own dentist.

Mr Lyndon Meehan, consultant in restorative dentistry and an endodontic specialist, said: “All patients are assessed and triaged by a restorative consultant and their treatment options discussed.

“If they are eligible, the patients can then be directed into the new service and can be treated by the dentist with enhanced skills instead.

“All patients are still under the overriding care of the hospital restorative department and their treatment is consultant-led but the difference is we can treat them in primary care, so they are seen more quickly.”

Common reasons for referral can be due to a need to repeat previous treatment, a history of dental trauma, or having complex root canal anatomy.

James Owens, clinical lead in restorative dentistry, said: “The new service provides care for patients who have complex root canal treatment needs.

“Nearly all root canal treatment is done in primary care but sometimes there are complexities involved which are inappropriate for a general dental practice.

“Normally, patients then have to go to a hospital restorative department for their treatment.

“We have received proof of concept funding for a dentist with enhanced skills in endodontics to provide this within primary care which will help prevent patients having to go to hospital.

“Dentists with enhanced skills have completed extra training and have extra qualifications to be able to do this type of treatment.”

A dentist with enhanced skills will have undergone additional extensive postgraduate training and have extra skills, experience and equipment in endodontics.

Dr Richard Amos, a partner at Willows Dental Practice in Swansea, obtained a master’s degree in endodontics and works as a dentist with enhanced skills for the health board.

“I undertake that role one day a week based at Port Talbot Resource Centre,” he said.

“Patients will be assessed at the Resource Centre and are then either treated there or at my practice in Swansea, depending on suitability.

“I have also worked within the restorative dentistry department in Morriston Hospital, where patients were referred by their dentists for root canal treatment.

“As a dentist with enhanced skills, I can manage more complex cases that have been referred to the service.

“We take on patients for their course of treatment and then discharge them back to their dental practice once completed.”

While patients are able to be seen closer to home, it also provides an opportunity for dentists to upskill so they too can carry out the complex treatments.

It is hoped that over time the service will include more dentists.

“The vision for the service is that over time if the pilot service is successful, it will develop and expand within the health board to have several dentists within enhanced skills,” James added.

“It is a good opportunity for general dentists working in primary care to be able to upskill.

“It would also provide a more convenient service for patients by reducing travel time and waiting time.”

Pictured: Dr Richard Amos and Mr Lyndon Meehan.

20/09/2024

Our phones are now working again. Sorry for any inconvenience

Address

2-3 Cradock Street
Swansea
SA13EN

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 4pm
Wednesday 8am - 6pm
Thursday 8am - 4pm
Friday 8am - 3pm

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