The Grove Medical Centre and Marina Surgery

22/09/2025

The blood test service at Singleton Hospital is officially relocating into the main entrance of the hospital.

The new phlebotomy clinic can be found at the second door, formerly the admissions office, on the left of the Corridor 1, just past the volunteer reception desk.

The move is designed to enhance patient experience, streamline operations and enable people to have blood tests without having to go outside the main hospital building and negotiate a hill, exposed to the elements, to the right of the main building.

The new premises will be opening for appointments on Monday, 29th September, 2025, at 8am.

Phlebotomy manager, Adel Owen-Goddard, said: “We’d like to thank the public for patiently waiting for this move and we’d like to thank our estates colleagues for their help and support in making this happen.

“The decision to move was driven by several key factors and the main being accessibility challenges.

“The current location has posed difficulties for patients with mobility issues, has limited parking and outdated infrastructure.

“The new clinic will be situated in Corridor 1 which can be easily accessed from the main entrance.

“The benefits are easier access from the car park, outside disabled car parking and a bus route. The coffee shop is also nearby.

“All booked appointments will have no disruption; it will be business as usual.

“We are encouraging all our service users to attend for their appointment time because unlike the current accommodation there will be no waiting room available just a small sub-waiting area.

“The move is based on serving the public better and meeting the needs of many.

“Our valued volunteers will be on hand to help with any queries during the early weeks and our experienced teams will provide the best care.”

Joanne Phillips, Deputy Service Manager, add: “We are delighted to announce the successful relocation of the phlebotomy service at Singleton Hospital. This move has long been an ambition, aimed at improving accessibility for our patients by positioning the service closer to the main entrance and outpatient department.

“Feedback from patients and staff alike has consistently highlighted the need for a more accessible location, and we are pleased to have been able to respond to those concerns.

“We look forward to hearing further feedback now that the relocation has taken place, and hope this change will make a positive difference to everyone who uses the service.”

* Picture caption: Singleton Phlebotomist, Bernadette Powell, indicated location of new clinic

09/06/2025

https://www.facebook.com/share/p/1BVLiumNVc/

Do you look after a family member, neighbour or friend who relies on you and needs your support?

If you provide emotional, physical, or practical support, whatever your age and whoever you look after, this could mean that you’re an Unpaid Carer.

There is support available in Swansea at www.swansea.gov.uk/unpaidcarers and across the region at www.westglamorgan.org.uk/carers/.

13/03/2025

Did you know that you can get FREE medication for 26 common ailments at your local pharmacy?

The Common Ailments Service covers 26 everyday conditions and is available at all community pharmacies in Swansea Bay.

Pharmacists can offer free over-the-counter treatments for a number of ailments without the need to see a doctor first.

All you have to do is register with the pharmacy to be able to use the service, which only takes a few minutes.

Each community pharmacy has a private room where the consultations are held.
During the consultation, the pharmacist will discuss your symptoms with you and decide whether it would be best to offer advice only, treatment or refer you to a doctor.

There’s no need to make an appointment beforehand, you can visit your local pharmacy to discuss their availability on the day. You may be asked to call back at a more appropriate time or directed to a neighbouring pharmacy.

The 26 ailments covered are: acne, athlete’s foot, back pain, chickenpox, cold sores, colic, conjunctivitis, constipation, diarrhoea, dry eyes, dermatitis, haemorrhoids, hay fever, head lice, indigestion, in-growing toenails, ringworm, mouth ulcers, nappy rash, oral thrush, scabies, sore throat/tonsillitis, teething, threadworms, vaginal thrush, and verruca.

You can find more information about the Common Ailments Service on our website: https://sbuhb.nhs.wales/community-primary-care/primary-care/pharmacists/

17/02/2025

🤸‍♀️🎤Roll up, roll up, get your FREE and LOW-COST half-term activities🎤🤸

Swansea Council for Voluntary Service colleagues have put together a list of free and low-cost activities available in Swansea for children, young people and families over the February half-term holiday (Monday 24th to Friday 28th February 2025).

Learn to animate or do graffiti, get sporty, extreme, adventurous, climbing, cycling, creative or dramatic, up close with animals. meet your super-hero idols or tap into your inner Swift sessions... there's something for everyone!

☀️Is it too much to hope for some ☀️ too?!?😆🤞🤞

Visit https://www.scvs.org.uk/news/half-term-activities-feb25 for fun times!

❤️ your go-to local online and resource for children and young people, and professionals supporting , , young people's and in .❤️


Swansea Council for Voluntary Service Swansea Council Neath Port Talbot Council Neath Port Talbot CVS Swansea Family Information Service Gwasanaeth Gwybodaeth Deuluol Abertawe Children and Families Team NPT Swansea Libraries Neath Port Talbot Libraries Bay Health Cluster Afan Cluster Neath Cluster Upper Valleys Cluster City Health Cluster Cwmtawe Cluster Llwchwr Cluster Local Area Coordination -Cwmbwrla Ward and Landore Ward - Cerri Goodfellow Local Area Co-ordination Mayals, West Cross, Oystermouth and Newton. Amanda Npt Lac Local Area Coordination in St Thomas, Bon-y-maen, SA1 Waterfront and Marina Local Area Coordination Townhill & Mayhill Local Area Co-ordination - Morriston Local Area Coordination in Llansamlet & Birchgrove Local Area Coordination, Swansea Local Area Coordination - Dunvant, Killay & Upper Killay Local Area Coordination Pontarddulais & Surrounds Local Area Coordination - Gower, Penclawdd and Three Crosses Local Area Coordination for Gower Local Area Coordination in Bishopston and Pennard Local Area Coordination in Cockett, Waunarlwydd & Gowerton Local Area Coordination - Uplands, Brynmill, Ffynone & St Helens Local Area Coordination in Sketty, Swansea

Photo by Steven Libralon on Unsplash

27/12/2024

Merry Christmas from everyone here at The Grove. Please remember we are OPEN today, Monday and Tuesday. If you have a medical problem that you need to discuss with a doctor, please get in touch to avoid the New Year rush

24/04/2024

We are aware of a report on WalesOnline with a number of inaccuracies and would like to provide some reassurance to our patients.

We are proud to be able to offer free onsite parking to our patients and the introduction of carpark management has increased the availability of free spaces for our patients.

Please be assured that if you visit the surgery and enter your car registration into the screen next to reception, you will not receive a parking fine, regardless of how long your appointment takes.

We can confirm that no-one who has entered their details into the parking registration screen, has been issued with a parking fine due to their appointment overrunning.

The article also reported that you need to enter your car registration when ‘only calling to collect a prescription’. Please be assured that there has always been a 15-minute grace period agreed with the parking firm to enable patients short visits for things such as collecting prescriptions.

Finally it was also reported that anyone without a smart phone would have to pay a small charge. This is not true, patients do not need a smart phone to use the car park, you simply add your registration to the screen next to the reception desk and our reception staff will be happy to help if needed.

13/04/2024

The Bereavement Cafe
6 week course

Tuesdays 10.45-12.15
starting on 30th April


Our bereavement cafe is open for anyone who has lost a loved one to come together to share your experience, receive warmth and guidance in a safe and supportive environment. Experiencing grief can be a lonely and isolating time, together we can discover connection and find our way forwards.

Free wellbeing support for all over 18, registered with a Bay cluster GP practices.



Please contact Helen helen.lewissmithcounselling@gmail.com or text 07720 054404 or drop in

01/01/2024

To improve availability of parking spaces for patients visiting The Grove Medical Centre, the car park is now managed by a 3rd party.

If you park in The Grove car park, you will now need to enter your vehicle registration details into the tablet to the right of the patient check-in screen at each visit (even if you call to collect a prescription). This will give you 2 hours free parking whilst at the surgery.

Failure to enter your registration details will result in a parking fine.

23/12/2022

A huge well done to Elliot and nurse Sam from everyone at The Grove. You should both be extremely proud of your achievement.

06/12/2022

Helpful information from Dr Graham Brown, Consultant in Communicable Disease Control for Public Health Wales.

“While we understand that parents are likely to be worried by reports they are seeing related to iGAS, the condition remains rare.

“Cold and flu like symptoms are very common at this time of year, especially in children. Most will have a common seasonal virus, which can be treated by keeping the child hydrated, and with paracetamol.

“The best thing that parents can do is to provide the care they would usually provide for a child with cold and flu like symptoms, but to familiarise themselves with the symptoms of scarlet fever and iGAS as a precaution."

Symptoms of scarlet fever include:
Sore throat, headache, fever, nausea and vomiting.
This is followed by a fine red rash, which typically first appears on the chest and stomach, rapidly spreading to other parts of the body.
Older children may not have the rash.
On more darkly pigmented skin, the scarlet rash may be harder to spot, but it should feel like 'sandpaper'.
The face can be flushed red but pale around the mouth.

Symptoms of iGAS:
Fever (a high temperature above 38°C)
Severe muscle aches
Localised muscle tenderness
Redness at the site of a wound.

Full statement below

Public Health Wales is reminding parents that cases of invasive group A streptococcal infection (iGAS) remain rare in Wales, and that children have a very low risk of contracting the disease.

24/11/2022

Please note that the surgery is closed from 1pm this afternoon for staff training. If you have an urgent problem that is unable to wait until we reopen tomorrow at 8am, then please call GP out of hours via 111.

21/10/2022

Changes effective from Monday 24th October

We have listened to your feedback and with the relaxation of covid regulations we will be moving back to a more traditional model of general practice.

All patients presenting with a new problem, appropriate for GP assessment, will be offered a face to face appointment without the need for a GP to triage the appointment first.
Our care navigators in reception will still signpost patients to alternative healthcare services such as pharmacy, physio or optician, if more appropriate. This is essential to ensure the GPs have time to see the patients that really need their attention.

We would still like patients to use askmyGP to contact us and patients will then be called back by reception staff to be booked a face to face appointment.

Telephone and e-consulting will still be available for follow up appointments or simple queries.

We understand that no system suits everybody but strongly believe that easy access to see a GP in person, when it is appropriate to do so, is essential in providing the highest level of care to our population.