13/09/2025
NEW: *NHS Wales app users* - the Swansea Bay Patient Portal/Patients Know Best is now available via the NHS Wales app. Find it under My health/More health records.
Are you over the age of 16 and recently, currently or about to receive hospital outpatient care?
Do you want access to your health information at your fingertips? Manage your healthcare from the comfort of your own home? Get a range of blood test results sent directly to your own smartphone, laptop, tablet or PC, along with your appointment letters and more?
The Swansea Bay Patient Portal (powered by Patients Know Best) is a secure online service which gives you access to your health information, and itโs convenient โ you can access it anytime and anywhere.
You can also share some or all of your health information with family members, carers or other health care professionals who need to see it.
Once you sign up to the Swansea Bay Patient Portal youโll have a wide range of clinical information and resources to support your health and wellbeing - available in your pocket.
Interested? Find out more here: https://sbuhb.nhs.wales/Patient-Portal-PKB
Details of how to sign up are included in the information drop down list on the webpage. Or if you are an NHS Wales app user, find it under My health/More health records.
If you have any problems signing up, or any further queries, please email: SBU.PatientPortal@wales.nhs.uk Please include your NHS number, if you know it, so the team can assist you as quickly as possible.
