29/10/2022
Mass Home Care is a part of Mass care momentous limited; Mass care was established in 2016, and has formed a friendly, caring team of Nurses, Health care assistants, Senior support workers and Support workers.
Mass Home care have a friendly team of health care assistants and support workers, who are here to provide support to your loved ones. Our carers aim to protect, promote, and maintain the privacy, dignity, and independence of our clients through assistance in day-to-day tasks, companionship, and care. The wishes of our clients are always paramount, and we always respect and support their right to personal choice. Our home care team operates an equal opportunities and diversity of culture policy, so that all our staff and clients can feel confident and secure that they will be treated with fairness and respect.
The flexibility of our home care services enables you to live safely and comfortably in your home. We provide daily or weekly visits, even on a short term, hour-by-hour basis.
Our goal at Mass Home Care is to promote independence living that suits you, and your bespoke care plan will reflect your exact needs to ensure that your support is focused entirely around you, with as little or as much support you need.
Mass Home Care’s aim is to provide care at home to the highest standard, ensuring that clients can stay in their homes for as long as possible.
Our Home Care services are not here to just support you at home, but to be able to support you to continue living your life, the way you want to. We are here to help support you to live an independent life.
At Mass Care Momentous ltd, we provide reliable and affordable home care services to clients in the Somerset area.
OUR SERVICES INCLUDE:
Adult Home Care (18+)
Medication Assistance / Collecting Prescriptions
Companionship
Domestic Services / Home Help / Housekeeping
Food Preparation & Serving
Personal Hygiene Care
Personal Care
Shopping
Going out for the day E.G. Lunch, Clothes Shopping, Haircuts…
1 to 1 Care
High Dependency Care
Attending Doctor Appointments
At Mass Home Care we cover a variety of services, which can range from companionship to complex care needs.
Our dedicated team are trained to:
Help you start the day: Getting up, brushing teeth, washed, dressed, and having a nice breakfast that you would like.
Support with medication: Remind and assist you in taking medications, as well as collecting and returning medication.
Shopping: Helping you make a shopping list, and collect all the items you need, and will also help with putting it away.
Personal Care: Ensuring you feel comfortable. Help with bathing/showering, clean clothes, fresh bedding, and prepared meals.
Our staff will also help in the evenings, getting ready for bed.
CONTACT DETAILS
Home Care: 01823 216192
Out of hours Home Care: 07722 028585
Email Address: home@masscareagency.co.uk
Registered Manager: jomon.jose@masscareagency.co.uk
ADULT SOCIAL CARE:
Phone: 0300 123 2224
Out of hours: 0300 123 2327
Email: adults@somerset.gov.uk
CQC:
Phone: 0300 061 6161
Email: enquiries@cqc.org.uk
Message from the Manager: We highly appreciate your decision to join us, and we welcome you again to Mass Home Care. We are really thrilled to have you with us. At Mass Home Care, we pride ourselves on offering our customers responsive, competent, and excellent service. We give utmost importance to our customers, and we strive tirelessly to ensure their complete satisfaction throughout their association with us.
Let me reiterate that customer satisfaction is our company’s top priority, and we will work to ensure that you have no reason to complain. You can also contact the general enquiry line at any time if you have any concerns, comments, or feedback.
Assuring you of the best attention and services.
