Tavy Care Services Ltd

05/10/2025

⭐Focus on staff ⭐

Today we focus on Clem Alagna.

We’re delighted to shine a spotlight on Clem, who has been an invaluable part of the Tavy Care team for over 6 years.

Clem holds a Level 3 Diploma in Adult Health and Social Care and brings over 20 years of experience working in both care homes and community settings. Her wealth of knowledge and expertise makes her an incredible resource for our team and a real advocate for our clients.

Clem lives locally with her husband and two children, and she has a huge love for animals! At home, she has a dog and a puppy, as well as a few cats. She also enjoys competing in flyball with her gorgeous cocker spaniel, taking part in many competitions around the country with great enthusiasm.

In her role as Field Supervisor, Clem combines her deep care knowledge with a keen eye for thinking outside the box. She’s always looking for creative ways to enhance our clients’ quality of life, while encouraging independence wherever possible.

Clem is highly respected and loved by the rest of the team. She brings a supportive, empathetic and approachable leadership style, making her an invaluable part of Tavy Care.

We’re so grateful to have Clem on our team!

03/10/2025

Happy birthday to Elly, one of our fantastic Care Practitioners here at Tavy Care 💖

❤️

01/10/2025

🍂🍃🍂

26/09/2025

Happy birthday to Lisa, one of our wonderful Care Practitioners here at Tavy Care 💖

❤️

25/09/2025

👏💙

❤️

24/09/2025

Happy birthday to Lewis, one of our fab Care Practitioners here at Tavy Care 💖

❤️

23/09/2025

16/09/2025

⭐ Focus on Staff⭐

Our focus on staff feature is where you can learn a bit more about our team – we will start with the management team this month.

Naomi McGowan – Deputy Manager

This month, we’re delighted to highlight our incredible Deputy Manager, Naomi McGowan, a vital part of the Tavy Care family and a true example of dedication and heart in the care sector.
Naomi began her journey in care over 20 years ago, working for local community care agencies and later expanding her skills in a residential care setting. Her hands-on experience, built steadily over the years, gives her a strong foundation in both the practical and emotional aspects of delivering exceptional care.
Originally born in Wales, Naomi later moved to Plymouth, where she grew up, before settling in Tavistock.
We’ve been fortunate to have Naomi with us at Tavy Care for the past 8 years. Her deep knowledge, calm professionalism, and warm personality make her invaluable to both our staff and clients. Naomi is known for her ability to “see the bigger picture” — a strength that makes her not only an outstanding carer but also a highly capable leader. Naomi has an incredible ability to “problem solve” which makes her an integral part of our team.

Now serving as our Deputy Manager, Naomi balances the pressures of leadership with grace, even on the most demanding days. It’s a role she was truly made for — supporting the team, problem-solving behind the scenes, and stepping out into the field when needed.

Outside of work, Naomi is a dedicated mum of five children — four now grown up, and one who’s just finished school. When she’s not at work Naomi spends a lot of time with her family as well as keeping herself busy with her love for home improvements and her eye for home décor which you will often find her changing! Naomi has a gorgeous springer spaniel dog at home and recently has acquired two kittens to add to her busy lifestyle.
Her strong sense of family and resilience is reflected in everything she brings to her role at Tavy Care.

Naomi, we thank you for your commitment, your leadership, and your continued kindness. You help set the standard for what care should be.

11/09/2025

Happy birthday to Laura, one of our lovely Care Practitioners here at Tavy Care 💖

❤️

08/09/2025

❤️⭐️Happy Tavy Care Anniversary Fina!!! ⭐️❤️

04/09/2025

Happy birthday to Kerry, one of our lovely Care Practitioners here at Tavy Care 💖

❤️

02/09/2025

⭐Focus on staff ⭐

Each month we will be doing a "focus on staff" feature, this is something that we share in our newsletters to our clients where you can learn a bit more about our team – we will start with the management team this month.

Janine Wiles – Registered Manager & Owner

This month, we shine a spotlight on Janine Wiles, Registered Manager and founder of Tavy Care Services — a devoted care professional with over 30 years of experience in the sector.

Originally born in Birmingham and spending much of her younger years in London, Janine moved to Tavistock with her parents where she did much of her schooling locally.

Janine’s passion for care was inspired early in life by her father, a well-respected social worker in Tavistock. Following in his footsteps, she began her career in a local care home, where she worked with individuals facing a variety of conditions. Her dedication quickly grew into a deep interest in dementia care and end-of-life support, areas where compassion and understanding are essential.

Over the years, Janine not only built up her practical knowledge but also pursued professional qualifications. Her hard work and commitment led her to become the Registered Manager of the same care home — a role she held and thrived in for 10 years.
During her time managing the home, Janine witnessed first-hand how a lack of proper support at home often led people into residential care unnecessarily.
"I felt that the standard of care in a care home should also be achieved for people in their own homes," Janine reflects.

With that belief in mind, Janine made the bold and heartfelt decision to step away from residential care and launch Tavy Care Services — a home care agency focused on delivering high-quality, person-centred support in the local community.

Tavy Care was founded alongside her husband, Chris, and continues to be a family-driven service. Janine is also a proud mother of three children — two of whom are now grown up.

Janine’s dedication to raising the standard of home care in Tavistock remains at the heart of everything we do at Tavy Care. Janine maintains that the company would not be where it is today without the fantastic team of managers, supervisors and carer she has behind her.