Choice Hydrotherapy

29/07/2025

Ryan has finally announced his exciting news!

We've lost him on a Thursday but we're super excited to see what he learns in this new role.

Hopefully this new undertaking helps develop his ability to rehab complex patients even further. 🥳

Super proud! Go Ry! 🥳 x

As some of you know, a few weeks ago I started a new role working alongside the wonderful team of physio’s at Willows Veterinary Centre and Referral Service. I’m excited to learn more, and gain the experiences of working in a referral setting.

Because of this, it means I’m currently away from work on a Thursday.. I just want to say thank you to everyone that’s been very adaptable with their appointments to make this work 🤗

I’ll still be around Tuesday, Wednesday, Friday and Saturday’s as normal for all your dog’s physio/hydro sessions! 🐶

10/07/2025

It's going to be so hot again this weekend! 🥵😬😵‍💫

We will be in touch to reschedule anything probably past 11:00 with the way it's looking. If you want to reschedule as always just let us know. Better safe than sorry. We're here for the dogs not the business! We do not want to cause them any amount of stress or discomfort.

There is no safe way to treat dogs in the mega heat. We don't condone putting any dog in a car unless it's an emergency. We had big chats about centre temperatures last heat wave and it just doesn't matter how cool we make it when we're sending them home in hot cars to stuffy warm houses. A lot of our older dogs are exhausted just trying to nap in it and a lot of the youngsters get themselves so excited it's just dangerous. It's naps in the shade weather.

I'll be coming in early Sunday and Monday again to get cool appointments on the schedule and we have limited availability with myself tomorrow morning while Ry is doing some physio clients.

Added a photo of Farley after his pre trim bath and blow dry on Monday. So cute. So fluffy....

I won't share an after, though it may help to explain why I don't work for Choice Grooming. 👀 Quite the contrast to the very annoyed naked mole boy I now live with.... Only a couple of weeks between a bad hair cut and a good one.... 🤔 Is that the saying? Please let it be true. 😂😂 At least he's cool for the weekend.

Stay safe, stay hydrated, stay out of the sun.
May the pollen count be low and the fans be strong!🙏🏼

B and Faf x

27/06/2025

Call Scheduling Service ☎️

It was getting a bit manic trying to call everyone. I've been spending three hours a day just doing calls before I start requesting referrals for new enquiries. None of my other (tonnes of) admin is getting a look in.

I love to call new enquiries and have a good chat. I want everyone to know that I am here to help with everything I possibly can. I want to support all of you lovely people to provide 5* care to your dogs!

However I am swamped. 😅

So. To improve my response times to new enquiries and hopefully also current customers and your lovely vet teams. I have set up a Calendly account. This means that I can reply to email enquiries directly. Keep all the information we need in one conversation thread, nice and easy to find. Then, if you would like to have a chat, you can schedule a call during the hours I know I will be both awake, and not in a body of water (pool, river, treadmill or other)

This is going to save a lot of missed calls, and a lot of delayed initial responses. It also allows us all to plan my office hours around times that suit clients and vets. Hopefully freeing up time to catch up on insurance claims, report backs and accounts.

I'll be updating the website form, email auto response and my voicemail shortly to make this option known.

This is in no way at all the end of phone conversations! I love phone conversations!

I'll still be attempting to catch the phone when it rings and I'll still be calling back voicemail messages if I don't catch you for enquiries, reschedules, cancellations and all the people who panic when they're running late.

If there's something you need to chat about this guarantees you a good chunk of time where I'm not going to miss you and I can give you 100% of my attention, support and help.

Hopefully this works how I'm planning... Super Efficient? B x

Ps - Kahl thinks this is so she can spend more time bog snorkeling... Thanks guys. She really needed more bog snorkeling time.....

26/06/2025

Extended Opening Hours 🥳

Cute picture of Charlie and Luna to announce some staff and hours changes coming soon.

We're hoping very soon to be able to open 7 days a week. 🥳

Charlie is still waiting for her certificate, unfortunately a lot of industry challenges have gotten in the way of students receiving their qualifications in a timely manner. Having completed the qualification almost a year ago this has been a major delay for Charlie. We have been told it should be here very soon though. 🤞🏼

Charlie is a qualified RVN and has been with us for nearly 3 years so she really knows her stuff. We can't wait to get you booked in with her so she can help lots of dogs along their rehab journeys.

We have other staff changes as of July which we will announce down the line. Watch this space 👀

Therapist working hours are all swapping around as part of the revised opening hours planned so watch this space to see when your dogs favourite people are going to be in the building. I'm hoping some dogs still prefer me to Ryan even though he's the king of the treats. 😂

Happy Thursday everyone 🩵 B x

23/06/2025

Did I already mention we were sponsoring Ironbridge Regatta? 🤔

Honestly shaping up to be an amazing weekend down by the river. Come along and watch the racing and enjoy the buzz. The preparations have been well under way for the last couple of weeks but everyone's doing such an amazing job this week of pulling it all together for a fabulous event! 🥳

Me and Kahl will be hanging around. Come and see us if you're ready to hear me hollering for our beautiful home crews 🥳❤️🥳❤️🥳 B x

It is time to meet one of our sponsors!! Welcome to Choice Grooming and Hydrotherapy who are located at Hadley business park in Telford.

Choice has a 3m Hydro Pool and a Aquatic treadmill - Hydro Physio HP300 to help your canines recovery. (Admin - can old rowers use this too???)

Make sure to pay their website a visit at https://www.choicehydro.co.uk/

22/06/2025

I'm here bright and early today to get some dogs treated in the cool weather. Ready for the day. 🥳

Hope everyone else has a nice Sunday! Here's hoping for a cooler day 🤞🏼 B x

22/06/2025

Ryan helping Neveah fit her new carpal brace. 😍

He's super handy for helping to get these fitted correctly and comfortably! Gaining more skills every day!

20/06/2025

Please over the next few days everyone have a good hard think about timings of walks. Risk asses based on your own dog and your own ability to keep them safe.

No dog has ever died from missing a walk. Every year many dogs die from walking in hot weather.

The classic is "they suddenly collapsed" they don't suddenly do anything. Watch them like a hawk please!

Signs Include ⤵️

🔥Spatulated tongues and heavy panting.

🔥Slowing down, lethargy, weakness.

🔥Wobbling

🔥Drooling

🔥Increased heart rate

If we get to this point we're in imminent danger of collapse and without immediate veterinary attention it gets very real very very quickly guys!

Current first aid recommends cooling them as quickly as you can with as cold a water as you can. Keep them wet and cold and get them to a vet. Nothing insulative. Air flow and fans. Ice is a good idea.

COLD WATER DOUSE - VETS!

Please stay safe and stay out of the sun. I know my customers are all amazing at managing their dogs and understanding their needs. Pass this on to other people who may not understand the risks. 🙏🏼

It's frozen treats and sitting in the shade weather! B x

19/06/2025

Getting myself into the office.

A small apology to everyone with outstanding paperwork and people who I haven't caught up with yet. The weather is slowing us down drastically. I feel like I'm spending 10 hours a day making sure the old boys are cool and herding them back out of the sun as they attempt to cook themselves literally ☠️

I'm just going to have an attack of some insurance paperwork and then make a few calls to reschedule because of the heat again. 😔

Then hopefully I have time to chat to all my lovely new enquiries that I've not caught this week yet.

Stay safe out there in the heat guys. It really is a bit daft out there now! B x

18/06/2025

These are only for 5 minutes use at a time in an emergency such as the vets needing to restrain for necessary treatment. Not a day to day muzzle in any circumstance.

You need a basket muzzle with lotttttsssssss of space to allow efficient panting and drinking to keep them regulated and cool! X

For Muzzle Users

Whilst this sunny weather is wonderful, for anybody who uses a mesh/fabric type muzzle on their dogs please remember that they can overheat your dog quickly.

If you need to use a muzzle on your dog, please consider changing the muzzle to a basket type which is breathable.

I know they may not look as subtle as the mesh ones, but in the heat the basket ones will not restrict breathing and panting which is essential.

Let's not forget, heat stroke can kill dogs quickly.