Ivy Court Surgery

30/06/2025

***Patient Notice***

We apologise for any difficulty you may have experienced in getting through to us today or for any calls that have been disconnected. This is due to a technical issue with our phone system that we thought had been fixed this morning - the BT engineers will be working on this, but please be aware that the issue will unfortunately be ongoing tomorrow (Tuesday 1st July).

Please bear with us and thank you as always for your patience and support.

17/04/2025

***Patient Notice***

Due to a combination of GP leave and sickness we are under pressure for appointments today.
Please bear with us and our reception team, we are doing our very best!

Thanks as always

27/01/2025

Our I.T. Problems have been resolved! We hope to be able to provide a normal service for the rest of today.

26/01/2025

REDUCED "EMERGENCY-ONLY" SERVICE TOMORROW
UPDATE: Situation now resolved!

25/11/2024

***Patient Notice***

We apologise for any difficulty you may experience in getting through to us this morning. We are currently only receiving limited calls due to a technical issue with our phone system that the engineers are currently working on.

Please bear with us and thank you as always for your patience and support.

25/11/2024

Patient Notice

Due to GP shortage, we are under pressure for GP appointments today.
Please bear with us and our reception team, we are doing our very best!

Thanks as always

07/10/2024

**Patient Notice**

We are currently experiencing an issue with our phone system. Please bear with us whilst the system engineers dial in to fix the issue.

19/07/2024

Our clinical system is down this morning! if you have an appointment already booked - please come to the surgery as planned unless you have a blood test appointment - these will be rebooked as soon as possible.
Please note - we are unable to book any new appointments for today at present.
This is nationwide issue and we will update you as soon as possible.

27/06/2024

Patient Notice

The next 5 days are going to be extremely difficult for the NHS with the continuing hot weather and the Junior Doctors strike. The impact of each of these factors will be felt in all areas of healthcare, so please bear with us and as always we will do our very best to continue to provide the best possible care for our patients.

Thank you for your support and understanding

From all at Ivy Court Surgery

25/06/2024

Ivy Court Surgery will be featured on BBC South East News at 1:30 and 6:30pm today discussing our "Couch to 5K" fitness initiative organised by our Primary Care Network!

So far, 25 of the running clubs have been set up across Kent, which have about 2,000 members.

05/04/2024

To view the Spring 2024 edition of the "Ivy Court Newsletter" please click on the following link:
https://www.ivycourtsurgery.co.uk/onlinenewsletter/?email_id=18