13/01/2026
Choosing a home care provider is a big decision and the right questions can bring clarity and confidence.
Here are five important things every family should ask:
1️⃣ How is care personalised?
Every individual has different routines, needs, and preferences. Care should adapt to the person, not the other way around.
2️⃣ Are carers trained and supported?
Well-trained carers provide safer, more confident care, especially for changing needs.
3️⃣ How is safety ensured at home?
From mobility support to daily checks, safety should always be a priority.
4️⃣ How is communication handled with families?
Clear, regular communication builds trust and peace of mind.
5️⃣ Will care remain consistent?
Familiar faces and routines make a big difference to comfort and emotional wellbeing.
Asking the right questions helps families choose care with confidence, and ensures loved ones receive the respect, dignity, and support they deserve.
