Burdwood Surgery

27/08/2025

We are recruiting!

Patient Services Advisor

We are seeking a Patient Services Advisor to work in our busy reception team.

Required for 16 hours per week - 1 morning shift and 2 afternoon shifts (with flexibility to cover additional hours as required for staff holiday / sickness)

The working pattern is:
Monday 13:45 - 18:45, Tuesday 07:45 - 13:45, Friday 13:45 - 18:45.

The successful applicant will join an established and friendly team of 9, supported by a dedicated Reception Manager and wider Management Team.
You must be a team player, willing to learn and looking for a fresh and rewarding challenge.

You will be the first point of contact for patients and visitors coming into the surgery so excellent communication skills and resilience is essential. The role also requires the efficient undertaking of all administrative duties, using both manual and online services.

To Apply:
Please apply online on Indeed: https://uk.indeed.com/viewjob?jk=b411f2545c7e42cf&from=shareddesktop_copy

Please note, we are not able to answer questions about this role via Facebook.

20/08/2025

Reducing medicines waste 💊

Medicine waste is estimated to cost the NHS nationally around £300m each year.

However, you can help us reduce medicine waste across Buckinghamshire, Oxfordshire, Berkshire West (BOB) by making small changes which will make a massive difference.

Everyone has a part to play – tips and advice:
- Check what medicines you have at home before asking for more – even knowing the expiry date on items in your medicine cabinet can help reduce waste.
- If you have any questions about your medication, speak to your pharmacist.
- When ordering your medication, don’t tick an item if you don’t need it.
- Check your pharmacy bag when you collect your order as items cannot be returned once you have left the pharmacy.

For more information, please click on the following link:

You cannot currently book a COVID-19 vaccination using the NHS booking service. For most people, vaccinations are only available seasonally.The COVID-19 vaccination bookings service will reopen when seasonal vaccinations are available.

08/08/2025

⚠️ FLU & COVID-19 VACCINATION INFORMATION

Flu and COVID-19 Seasonal Vaccination Programme autumn/winter 2025/26 information.

We will be offering eligible patients' flu and COVID-19 vaccinations at Burdwood Surgery.

You will be sent an invitation from us at the 𝘀𝘁𝗮𝗿𝘁 𝗼𝗳 𝗦𝗲𝗽𝘁𝗲𝗺𝗯𝗲𝗿, and you will be able to book these appointments via Anima. You will also be able to book by calling our dedicated vaccine line and in person.

Please wait for your invitation in September before calling us.

For further information, please click on the link below:

Find advice on how to stay well in winter, including getting the flu and COVID-19 vaccines and keeping your home warm.

07/08/2025

Healthwatch West Berkshire would like to hear from women and girls about your health needs.

They are working with the NHS as part of the new Buckinghamshire, Oxfordshire and Berkshire West (BOB) Women's Health Strategy, which focuses on key areas that impact women and girls throughout their lives.

If you would like to take part in the survey, please visit:
https://www.smartsurvey.co.uk/s/WestBerksWomen/

04/08/2025

In July 2025, we had 𝟭𝟭𝟱 𝗺𝗶𝘀𝘀𝗲𝗱 𝗮𝗽𝗽𝗼𝗶𝗻𝘁𝗺𝗲𝗻𝘁𝘀 due to patients not attending their appointment and not letting us know.

We understand that plans change and you may not be able to attend your appointment, but please let us know if this is the case.

You can cancel on the NHS app or call us and leave a message on our cancellation line.
We ask that you give us as much notice as possible (a minimum of 1 hour) so that we can offer the appointment to another patient.

Thank you.

04/08/2025

Our Anima & NHS App Support Clinic is tomorrow! 📱

Come along for helpful hints, tips and advice on Anima and the NHS App from our Patient Participation Group and practice staff.

Date: Tuesday 5th August 2025
Time: 17:30 – 19:30
Venue: Burdwood Surgery Waiting Room

Bring along your phone, tablet or laptop and we can help you set up your account or offer some training.

If you are not able to make this session, we will be running more clinics in the coming months. Keep an eye on Facebook and our website for more information.

29/07/2025

Next Tuesday is our Anima / NHS App Support Clinic.

Are you finding it difficult to get to grips with Anima?
Would you like some more training on when and how to use Anima or the NHS App?

We are running a drop in support clinic which will be led by members of our Patient Participation Group (PPG), with Surgery staff on hand to help.

Please come along to the support clinic with any questions, big or small.

Date: Tuesday 5th August 2025
Time: 17:30 – 19:30
Venue: Burdwood Surgery Waiting Room

Bring along your phone, tablet or laptop and we can help you set up your account or offer some training.

If you are not able to make this session, we will be running more clinics in the coming months. Keep an eye on Facebook and our website for more information.

20/07/2025

See your GP health record in the NHS App 📱

If you are 16 or over, you can see new information added to your GP health record. This includes:

- allergies
- medicines
- vaccinations
- consultations and events
- test results

Download the NHS App or find the same services on the NHS website: www.nhs.uk/nhs-app

For step by step videos on how to use the NHS App, visit the NHS App website: https://digital.nhs.uk/services/nhs-app/toolkit/walk-through-videos

18/07/2025

⚠️ Anima / NHS App Support Clinic

Following our very successful clinic in June, we are running another Anima / NHS App drop in support clinic.

Do you need help with Anima or the NHS App?
Are you finding it difficult to get to grips with Anima?
Would you like some more training on when and how to use Anima or the NHS App?

We are running a drop in support clinic which will be led by members of our Patient Participation Group (PPG), with Surgery staff on hand to help.

Please come along to the support clinic with any questions, big or small.
Date: Tuesday 5th August 2025
Time: 17:30 – 19:30
Venue: Burdwood Surgery Waiting Room

Bring along your phone, tablet or laptop and we can help you set up your account and/or offer some training.

18/07/2025

View messages about your care in the NHS App 📱

The NHS App is a simple and secure way to receive messages from your trusted health care providers.

Make sure to turn on notifications for the NHS App to stay up to date.

Download the NHS App or find the same services on the NHS website: www.nhs.uk/nhs-app

For step by step videos on how to use the NHS App, visit the NHS App website: https://digital.nhs.uk/services/nhs-app/toolkit/walk-through-videos

16/07/2025

View your test results in the NHS App 📱

Did you know you can view test results in the NHS App?

The NHS App is a simple way to see recent test results that have been added to your online GP health record, without having to phone the GP practice.

Download the NHS App or find the same services on the NHS website: www.nhs.uk/nhs-app

For step by step videos on how to use the NHS App, visit the NHS App website: https://digital.nhs.uk/services/nhs-app/toolkit/walk-through-videos

14/07/2025

View your prescriptions in the NHS App 📱

You can easily see the details of medicines or items health care professionals have confirmed for you at any time in the NHS App.

You can use a prescription barcode to collect your medicine if you don’t have a nominated pharmacy, without needing to collect a paper prescription.

Download the NHS App or find the same services on the NHS website: www.nhs.uk/nhs-app