The Village Practice

11/09/2025

Reminder: Our phone lines will close at 1pm for staff training.

09/09/2025

Whilst our clinic for Flu and Covid is on 4th October, the graphic below shows who is eligible for flu and Covid vaccinations this autumn

🛑Flu and COVID Vaccines, Are you eligible ?

💉Flu vaccine appointments available on the 4th and 5th October for the majority

Invites are being sent out with self book links

08/09/2025

We have now started booking for our FLU and or COVID CLINIC on Saturday 4 October 8am till 2pm

Texts have started to go out today (and all will have gone by Thursday next week). You can book using the link in the text or you can call our special appointment line by calling 01253 204333 and pressing option 1 between noon and 4pm.

This clinic is open for eligible The Village Practice patients for either the flu or the covid vaccination or both.

08/09/2025

On Thursday afternoon, 11 September, there will be changes to our service to accommodate training for all staff.

Our phone lines will close at 1pm.

During this time the reception will be staffed and we will be seeing patients.

We apologise for any inconvenience this may cause, however this is to allow us to provide all staff training activities.

We will open as normal at 8am on Friday 12 September

05/09/2025

❗️On Sunday (7 Sept) at 3pm, the UK Government will be testing the Emergency Alerts system.

Your mobile phone or tablet may:
➡ Make a loud siren-like sound, even if it’s set on silent
➡ Vibrate
➡ Read out the alert

The sound and vibration will last for about 10 seconds. You do not need to take any action.

If it is unsafe for you to receive the alert, you can opt out using the link below.

Learn more at: https://www.gov.uk/alerts/public-testing

03/09/2025

FLU and Covid Vaccination Clinics

Our flu and Covid vaccinations clinics will be held on Saturday 4 October 2025.

We will be sending messages out to all eligible patients from Monday

21/08/2025

🌟 July 2025 Friends and Family Test Feedback 🌟

We’re proud to share the results from our latest patient feedback!
93% of our patients rated their experience as “very good” or “good” a huge thank you to everyone who took the time to share their thoughts. 💬

Here are just a few of the kind words we received:
🗣️ “Receptionist extremely patient and efficient, Doctor was lovely and very understanding.
🗣️ “I find the dr,nurses and receptionists all very good indeed, most helpful and was very pleased with my dr appointment very good.”

We’re always listening and learning. We value every piece of feedback, including where we can improve.

📌 Check out the full poster in our reception area or on our page to see more feedback and how we’re doing!

Thank you for being part of our community. 💚

19/08/2025

SAVE THE DATE:

Our flu clinic will be held on Saturday 4 October 2025.

We will be sending messages out to all eligible patients from 1st September.

18/08/2025

We still have plenty of spaces available for this Thursday 21st August.

If you or a family member wish to get digital and need help setting up the NHS app or patchs then give us a call to get booked in.

We are here to help you 📱

💻 Need help with the NHS App or PATCHS? We’ve got you covered!

Digital Help Appointments on 18th August and 21st August 9am - 11am

Do you want to:
✅ Order prescriptions online
✅ Book and manage appointments
✅ Submit health requests without calling
✅ Check your medical records

We’re now offering Digital Help Appointments where our team can:
📱 Show you how to download and use the NHS App
💬 Help you register and use PATCHS for online consultations
🛠️ Troubleshoot common issues

📅 Book your Digital Help Appointment today – just call reception or ask at the desk.
Let’s get you set up so you can manage your health quickly, easily, and from home.

15/08/2025

In light of recent news about the cost of Mounjaro increasing, we’ve received a number of calls asking if we can prescribe it for weight loss.

At present, we are waiting for further guidance from our Integrated Care Board (Lancashire and South Cumbria) regarding the prescribing of weight loss injections such as Mounjaro. NHS England has issued criteria, but until we know the exact process and how it will be delivered locally, we are unfortunately unable to prescribe, assist or refer.

We will share any updates as soon as we receive them. Thank you for your patience and understanding.

12/08/2025

💻 Need help with the NHS App or PATCHS? We’ve got you covered!

Digital Help Appointments on 18th August and 21st August 9am - 11am

Do you want to:
✅ Order prescriptions online
✅ Book and manage appointments
✅ Submit health requests without calling
✅ Check your medical records

We’re now offering Digital Help Appointments where our team can:
📱 Show you how to download and use the NHS App
💬 Help you register and use PATCHS for online consultations
🛠️ Troubleshoot common issues

📅 Book your Digital Help Appointment today – just call reception or ask at the desk.
Let’s get you set up so you can manage your health quickly, easily, and from home.

04/08/2025

Having taken onboard feedback for pre-bookable appointments, we have now introduced “option 2” to our main menu.

If you require a pre-bookable non-urgent appointment (more than two working days and less than 14 working days) in advance then rather than wait on the phone to speak to a Patient Service Advisor, you can press option 2 to leave a Patchs Telephone Assistant message.

Further information can be found at: https://www.villagepracticethornton.nhs.uk/2025/08/04/pre-bookable-appointments-option-2/