Thurso & Halkirk Medical Practice

11/09/2025

https://forum.caithness.org/showthread.php?298903-Receptionist-Administrator

02/09/2025

** Receptionist/Administrator Position**
Full time (36 hours per week)
Maternity Cover/ Temporary Position
An exciting opportunity has arisen for a Practice Receptionist/Administrator to join our friendly and supportive team. We are a busy training practice based over two sites. The position will mainly be based at our Thurso site but you may be required to cover Halkirk on occasion.
As a Receptionist/Administrator, you will be the first point of contact for patients, providing a welcoming, efficient, and professional service both in person and over the phone. You will also play a key role in supporting the administrative functions of the practice.
Key Responsibilities:
• Welcoming patients and visitors
• Handling telephone calls, emails and face to face enquiries in a professional manner
• Booking and managing appointments using the clinical system
• Maintaining accurate and confidential patient records
• Upholding confidentiality and data protection at all times.
We are looking for someone who is approachable, well organised and enjoys working as part of a busy team. Previous experience in a healthcare, reception or administrative role is desirable but not essential as training will be provided. A detailed job description is available.
You will be required to work flexibly to meet the needs of the service and cover annual leave or sickness.
The position offers a competitive salary, excellent terms and conditions including generous holiday entitlement, maternity leave and pension.
If you are interested in the above position, please write to or email Helen Elder, Practice Manager, Thurso & Halkirk Medical Practice, 69 Princes Street, Thurso, KW14 7DH (helen.elder2@nhs.scot)
Applicants must include a covering letter along with an up to date CV. Closing date for applications – Tuesday 23rd September 2025

31/08/2025

🩹💊 Your local pharmacy can help with a wide range of illnesses and conditions without the need to speak to a GP. Think !

Pharmacies can help with:
Acne
Allergies
Athlete’s foot
Backache
Blocked or runny nose
Cold sores
Constipation
Cough
Cystitis (in women)
Diarrhoea
Earache
Eczema
Headache
Headlice
Haemorrhoids (piles)
Hay fever
Impetigo
Indigestion
Mouth ulcers
Pain
Period pain
Shingles
Some skin conditions such as cellulitis or insect bites
Sore throat
Threadworms
Thrush
Urinary tract infections (UTIs)
Verrucas
Warts

Find out more about NHS Pharmacy First Scotland ↪️ https://nhs24.info/NHS-Pharmacy-First-Scotland

29/08/2025

Phones - We are experiencing some teething problems with our new phones, if calling Halkirk some of these calls seem to be coming through to Princes Street and vice versa. The engineers are aware and are in the process of fixing this. Please continue to call your normal surgery and report any problems to us.
Thank you for your patience.

27/08/2025

Halkirk Patients - We are getting a new phone system installed tomorrow (Thursday 28th August), our phones may be down for 10 - 15 minutes at 12pm. We aim to have these up and running as soon as possible. If you require assistance during this time and are unable to get through to Halkirk Surgery, please call Princes Street Surgery on 01847 893154.
Thank you for your patience.

01/08/2025

15/07/2025

NHS Highland Health Improvement Team and Planet Youth Highland launched The Parent Hub. This resource has been created to improve communication between our team and parents and carers and to allow us to work with them to improve the health and wellbeing of all children across Highland through reducing risk taking behaviours and increasing protective factors within communities.

Welcome to The Parent Hub We are delighted you are here and would love you to take a look about and to share your thoughts and ideas using the various interactive tools below. This really is your page and we would like you to help us design it so that it provides the

23/06/2025

Please share

29/05/2025

Please watch this short video which highlights what our reception staff deal with on a daily basis and the complexity behind their role

Receptionists are not ‘just admin’ — they are patient advocates, navigating complex systems to get people the care they need. They are the gateway to the cli...