08/07/2025
Dear Clients
Behind every missed slot is a person who needed help but couldn’t be treated.
One missed appointment = 1 hour of lost income I can’t get back. It affects my rent, my bills, and my ability to help others!
I would like to kindly ask for your understanding when it comes to booking and cancelling appointments.
Last-minute cancellations – especially just a few hours before your scheduled time – are very difficult for small businesses like mine. When this happens, I not only lose income for that slot, but also miss the opportunity to help other clients who may urgently need treatment, such as those suffering from a painful ingrown toenail. I often have a fully booked day, and by the time a cancellation comes in, it’s too late to offer that space to someone else.
Of course, I completely understand that unexpected things happen – life is unpredictable and emergencies do occur. However, frequent no-shows or late cancellations can seriously affect small businesses.
I do my best to provide the highest standard of care: all tools are fully sterilised, the environment is clean and safe, and I use high-quality products. You are always welcomed with a smile and a drink.
But please remember that behind this service is one person, running a small independent business, trying to cover rent, bills, and supplies.
If the situation continues, it may become unsustainable to keep going.
Thank you for your ongoing support, and for respecting my time and work.
Warm regards,
