https://jobs.wiltshire.gov.uk/details#/reference/ALW01482, https://adults.wiltshire.gov.uk/services/1953, https://jobs.w

WSAH-Wiltshire Support at Home, County Hall, Trowbridge (2025)

29/10/2025

🌟 Why WSAH? 🌟

We often ask the team, why they chose Wiltshire Support at Home and why they choose to stay?

Here is what Support Worker Stuart had to say ⤵️

'I’ve been in my new role as First Responder for the North Team for several weeks now. Transitioning from four years as a Support Worker within the same team, I felt a mix of nervousness and confidence stepping into this new position.
From day one, I’ve received incredible support from the team around me. This encouragement has empowered me to complete assessments independently, and my confidence continues to grow knowing that help is always just a message or phone call away.
I’ve been introduced to effective routines and guided through using our care management system, Birdie. While I’ve made solid progress, I’m aware that I’ve only scratched the surface—there’s still so much more to learn, and I’m excited about that journey.
Most recently, I’ve had the opportunity to support colleagues in responding to telecare alerts, including the use of lifting equipment to reduce reliance on emergency services. These experiences have been both rewarding and affirming.
Overall, I’m very happy in my new role and grateful for the continued support and learning opportunities. I look forward to growing further and contributing meaningfully to the team.'

28/10/2025

🎉 Join our therapy teams at the Disability Equipment Fair! 🎉

📅 Wednesday 5th November
🕧 12:30 PM – 4:00 PM
📍 County Hall, Trowbridge, BA14 8JN

Discover a wide range of disability equipment, meet local providers, and explore support options available in Wiltshire!

💥 Competitions on the day!
🏆 Win a year’s leisure membership
🚲 Win an adapted trike

🎟️ Book your FREE space now:
👉 Disability Equipment Fair Tickets - https://orlo.uk/PJuPM

🚗 Free visitor parking available at County Hall
Don't miss out — share with friends, family, and colleagues - we’d love to see you there!

27/10/2025

🌻 Training 🌻

Last week, Senior Support Worker Amy delivered an annual Moving and Handling session.

Feedback was gathered following the session, Team Lead Louise said ⤵️

'Amy led todays session with her usual clarity and enthusiasm, making the session both informative and engaging.

The session fulfilled our yearly mandatory training requirement, helping us stay up to date with safe moving and handling practices.

Techniques Reviewed:

✅ Safe lifting and transferring methods.

✅ Use of equipment like hoists, slide sheets, and transfer boards.

✅ Importance of posture and body mechanics.

✅ Risk assessment and planning before any move

It was great to work together, practice techniques, revisit best practices whilst having the opportunity to ask questions and clarify procedures.

The session reinforced our commitment to health and safety standards and workplace compliance.

Thanks again to Amy for a fantastic session, and to everyone for participating so positively!' 🌟

25/10/2025

🌟 CQC Quality Statement - WELL-LED 🌟

At Wiltshire Support at Home, we are proud to demonstrate excellence in leadership across all levels of our service. The “Well-led” key question focuses on how leadership, management, and governance assure the delivery of high-quality, person-centred care.

We meet and strive to exceed expectations in the following 8 areas:

✅ Leadership Capacity and Capability- Our service is led by experienced and passionate individuals who bring a diverse range of skills. They lead with integrity, openness, and a deep commitment to continuous improvement.

✅ Culture- We foster a positive, inclusive culture where staff and customers feel safe, respected, and empowered to speak up. Feedback is actively encouraged and acted upon.

✅ Vision and Strategy- Our leadership team has a clear vision for the service, aligned with person-centred values and regulatory standards. Strategic goals are communicated effectively and reviewed regularly.

✅ Governance and Assurance-We have robust systems in place to monitor performance, manage risks, and ensure compliance with regulations. This includes regular audits, supervision, and transparent reporting.

✅ Engagement and Involvement-Staff, customers, and stakeholders are actively involved in shaping the service. We value their input and use it to drive improvements.

✅ Learning, Improvement and Innovation-We promote a learning culture, encouraging staff to develop professionally and contribute ideas. Lessons learned from incidents or feedback are used to enhance our service.

✅ Workforce Management-Our workforce is well-supported through training, supervision, and recognition. Leaders ensure staff feel valued and have the tools they need to succeed.

✅ Partnership Working-We work collaboratively with health and social care partners to ensure seamless, high-quality care for our customers.

24/10/2025

🌟 CQC Quality Statement – Responsive 🌟

At Wiltshire Support at Home, we are committed to delivering exceptional, person-centred care that is responsive to the individual needs, preferences, and circumstances of our Customers. As part of the Responsive Key Question, we focus on seven key areas to ensure we meet regulatory standards and continually strive for excellence:

✅ Person-Centred Approach- We place our Customers at the heart of everything we do, tailoring care and support to their unique needs and aspirations.

✅ Choice and Control- We empower our Customers by offering meaningful choices and respecting their decisions, promoting independence and dignity.

✅ Partnership Working- We work collaboratively with our Customers, their families, and other professionals to ensure care is coordinated and effective.

✅ Listening and Acting on Feedback- We actively seek feedback from our Customers and use it to improve our services, ensuring their voices are heard and valued.

✅ Timely and Flexible Support-We respond promptly to changing needs and circumstances, adapting our services to ensure continuity and reliability.

✅ Inclusive and Accessible Services- We ensure our services are inclusive, culturally sensitive, and accessible to all, removing barriers to care.

✅ Continuous Improvement-We regularly review our practices and outcomes to identify areas for improvement, fostering a culture of learning and responsiveness.

23/10/2025

🌟 CQC Quality Statement – CARING 🌟

Caring is the third of the five Key Questions. At Wiltshire Support at Home, we focus on five key areas to ensure we not only meet regulatory standards but also strive for excellence.

We are especially proud of how caring our service is! 💙

✅ We promote independence, choice, and control, working collaboratively with our Customers to meet their individual needs.
✅ We treat our Customers — and each other — with dignity, respect, and kindness at all times.
✅ We listen actively, respond compassionately, and always aim to make people feel valued and safe.
✅ We celebrate the uniqueness of every person and tailor our support to reflect their preferences and goals.
✅ We foster a culture of empathy and understanding, ensuring that caring is at the heart of everything we do.

22/10/2025

🌟 CQC Quality Statement – EFFECTIVE 🌟

Effective is the second of the five Key Questions, used by the Care Quality Commission to assess the quality of care.

At Wiltshire Support at Home, we ensure our service is Effective by focusing on six key principles:

✅ Person-Centred Care- We tailor our support to each individual, respecting their preferences, values, and unique needs.

✅ Holistic Approach- We consider the whole person—physical, emotional, social, and environmental factors—to deliver truly comprehensive care.

✅ Evidence-Based Practice- Our care is grounded in the latest research and best practices, ensuring safe and effective outcomes.

✅ Thorough Assessments- We conduct detailed assessments with full consent, ensuring our support plans are accurate and responsive.

✅ Continuous Improvement- We welcome feedback and embrace positive changes that enhance the quality of our service.

✅ Regulatory Compliance- We meet regulatory standards, striving for excellence in everything we do.

21/10/2025

🌟 CQC Quality Statement – SAFE 🌟

At Wiltshire Support at Home, ensuring the safety of both our customers and staff is our top priority.

Under the first Key Question, Safe, there are 8 key areas where we consistently meet regulations and strive for excellence. These include safeguarding, risk management, infection control, and safe staffing.
We are proud to support a safe service by:

✅ Delivering outstanding training to all staff
✅ Regularly upskilling in critical areas such as medication management
✅ Promoting a strong safeguarding culture to protect both staff and customers
✅ Ensuring robust risk assessments and incident reporting processes
✅ Maintaining clear and up-to-date policies and procedures
✅ Encouraging a culture of openness and learning from incidents
✅ Conducting regular audits and reviews to identify and mitigate risks
✅ Supporting staff wellbeing to ensure they can deliver safe, high-quality care

By embedding safety into everything we do, we create a service where people feel protected, respected, and confident in the care they receive.

20/10/2025

🌟 How We Meet the CQC Quality Statements 🌟

The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. Their role is to ensure that care services are:
✅ Safe
✅ Effective
✅ Caring
✅ Responsive
✅ Well-led
They monitor, inspect, and regulate services, and publish their findings to help people choose care that meets high standards.

At Wiltshire Support at Home, we are committed to delivering care that not only meets but exceeds these standards. We continuously review our policies, procedures, and practices to ensure they align with the Key Questions and the CQC’s Quality Statements.

Over the coming week we will share with you how we meet the quality statements on the 5 key areas 🌟

17/10/2025

🌟 Why WSAH? 🌟

We often ask the team, why they chose Wiltshire Support at Home and why they choose to stay?

Here is what Support Worker Suzy had to say ⤵️

'Wiltshire Support at Home is a great place to work, where employees are valued and included.
Treatment is fair and respectful, and everyone works as part of a team. You feel that you matter, and the care you provide matters.
You go home after each shift with a sense of fulfilment, knowing you’ve helped someone less able become more able.
For me, the communication within the team really shines and helps me provide a high-quality service.'

15/10/2025

⭐ JOB OPPORTUNITY ⭐

We currently have a Senior Support Worker vacancy available in the South area, working two days a week (16 hours), Wednesday & Friday 08:30-17:00 🌻

As a Senior Support Worker, you will monitor, support, and supervise our dedicated Support Workers, ensuring the delivery of the highest standard of services for our valued customers.

Our service aids those recently discharged from the hospital or under the care of the Rapid Response Service, providing short to mid-term homecare support to promote independence.

We would like to welcome candidates with either an NVQ Level 3 or equivalent substantial experience in a related field to apply, and we also welcome those who show an interested in pursuing a relevant qualification.

Salary: £16.35 - £17.47 per hour

Don't delay, apply today ⤵️

https://orlo.uk/U8K7I

WSAH-Wiltshire Support at Home

29/10/2025

28/10/2025

27/10/2025

25/10/2025

24/10/2025

23/10/2025

22/10/2025

21/10/2025

20/10/2025

17/10/2025

15/10/2025

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