Otter Homecare

Otter Homecare Making care kinder for all - quality, compassionate home care for clients and those who do the caring

Last week, the Otter Homecare team swapped their usual gear for denim to support Denim 4 Dementia.We had six members of ...
06/03/2026

Last week, the Otter Homecare team swapped their usual gear for denim to support Denim 4 Dementia.

We had six members of the team taking part — in the office and out on care calls — and we’ve now donated £52.50 to Beyond Dementia Wiltshire.

It’s a charity that means a lot to us. Many of the people we support live with dementia, and we see every day how it affects families. Beyond Dementia does brilliant work across Wiltshire and we are happy to play a small role in supporting them. Find out more: www.beyonddementia.org.uk

💙 We’re Going Denim for Dementia!This Friday, Otter Homecare is proud to support Denim for Dementia in aid of Beyond Dem...
24/02/2026

💙 We’re Going Denim for Dementia!
This Friday, Otter Homecare is proud to support Denim for Dementia in aid of Beyond Dementia Wiltshire.
We’re encouraging all of our care professionals and office team to wear some denim for the day to show support for people living with dementia in our community.
👖 For every member of staff wearing denim, Otter Homecare will donate £5
👖 We’ll also top it up for any of our clients who join in and wear denim too!
If you’re one of our clients — or a family member reading this — we’d love you to take part. Just pop on something denim and let your care team know.
Clients and families are also welcome to donate directly to Beyond Dementia if they wish.

It's Random Acts of Kindness Week, and honestly, we see kindness in action every single day 💙Our Care Professionals do t...
15/02/2026

It's Random Acts of Kindness Week, and honestly, we see kindness in action every single day 💙

Our Care Professionals do the small things that make a real difference — remembering how someone takes their tea, stopping for a proper chat when they can tell someone needs it, or noticing something's not quite right before anyone else does.

Kindness isn't just something we talk about at Otter Homecare. It's part of everything we do and one of our 5 values.

This week, we'd love to hear yours. What's the kindest thing someone's done for you recently?

29/12/2025

“It’s not so much the care - it’s the people.”

Mr M sharing what really matters to him about the support he receives at home.

We are very grateful to Mr M for his warmth, honesty and humour. ❤️

25/12/2025

Out and about spreading a little Christmas cheer to some of our lovely clients 🎄
So grateful to be part of our local community and trusted in people’s homes at such a special time of year 🦦❤️

23/12/2025
Christmas came early at our latest Otter Café at Staverton Village Hall 🎶🎄Guests arrived to festive carols from a cornet...
21/12/2025

Christmas came early at our latest Otter Café at Staverton Village Hall 🎶🎄

Guests arrived to festive carols from a cornet player and spent the afternoon enjoying good company, seasonal treats, and Christmas ornament decorating. A lovely afternoon full of smiles, creativity, and festive spirit.

Great company, lots of laughs and a well-earned night out 🥂Our Otter Homecare office party at Trowbridge Rugby Club was ...
17/12/2025

Great company, lots of laughs and a well-earned night out 🥂
Our Otter Homecare office party at Trowbridge Rugby Club was the perfect chance to relax and celebrate an amazing team. Thank you all for everything you do 💙🦦

Earlier this month we had our annual Quality Assessment Framework review from Wiltshire Council. We are pleased to share...
28/11/2025

Earlier this month we had our annual Quality Assessment Framework review from Wiltshire Council. We are pleased to share that the inspection went very well, and Otter Homecare received a 0 score, meaning no risks or actions were identified.

The review looked at four areas:
• Person centred care
• Staff knowledge and recruitment
• Leadership and safety
• Observations and feedback

A big thank you to our wonderful Otter team for everything they do each day, and to our clients and families for the trust they place in us. We’re always working towards providing the kind of support we’d want for our own loved ones.

Finding the Right Support...There’s no one-size-fits-all answer when it comes to care and safety. We can help you explor...
26/10/2025

Finding the Right Support...

There’s no one-size-fits-all answer when it comes to care and safety.

We can help you explore practical options to make life at home easier. From simple safety technology to regular support visits.

Please get in touch if you’d like some advice about what might suit your situation.

🌟 What a Star! 🌟Congratulations to Dee, one of the first recipients of our new Otter Stars! 🦦✨Our Otter Stars shine brig...
20/10/2025

🌟 What a Star! 🌟

Congratulations to Dee, one of the first recipients of our new Otter Stars! 🦦✨

Our Otter Stars shine brightly for the incredible work they do every day — showing the very best of Otter Homecare through kindness, innovation, learning, and teamwork.

Dee has truly embodied these values in her care and support, always going the extra mile for our clients and colleagues alike. 💛

Address

Arlington House, 72 Fore Street
Trowbridge
BA148HQ

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+441225690022

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