06/10/2025
Choosing a home care provider is a big decision — and it’s worth taking the time to find the right fit for you or your loved one.
Here are five things we believe families should look for when choosing care:
1. Well-trained, compassionate staff – The best care begins with people who genuinely care and are supported to keep learning and developing.
2. Personalised support – Good care should feel like it’s been designed around the individual, not the other way round.
3. Communication and transparency – Families should always feel informed and involved, with clear updates and open communication.
4. Going beyond the basics – True quality means creating moments that bring comfort, companionship and joy, not just ticking off tasks.
5. A commitment to quality – High standards, regular reflection, and pride in doing things properly every time.
At Otter Homecare, these aren’t just values we talk about — they shape everything we do. From our “Good Enough for Dad” promise to our monthly Otter Café and community partnerships, we aim to make care both personal and purposeful.
Find out more about our approach to high-quality, compassionate care at www.otterhomecare.co.uk
