Conflict Management Cornwall- RCHT

Conflict Management Cornwall- RCHT Providing quality training and support to health and socialcare establishments in safe management of

Managing ‘difficult’ behaviour can be a complex enough process; without the added complications of staff struggling to put into practice what they have learnt. Our aim therefore, is to provide simple, transferable and effective approaches and skills, in a friendly and relaxed training environment. Within the NHS, all frontline staff require Conflict Resolution Training, which whilst meeting national learning outcomes, can be tailored to meet staffing groups’ needs. Versions of this theory based training can be provided to non-nhs and non-care sectors. Evaluation by manager (combined training / impact the training has on staffs clinical / working practice) – “it will have a massive impact in terms of assisting staff to cope in these situations and to use taught techniques”. Evaluation (Induction - Medical Staff training) - "Best conflict skills training I’ve had yet– realistic and patient focussed". When it comes to staff keeping themselves safe in their working environments, staff need to understand their rights and balance these with the risk presented. Our Personal Training offers staff a range of approaches to managing intentional or non intentional (clinically related) behaviours. Importantly tailored to meet need, risks and organisational values. Evaluation (external organisation / how course compared to previous training) – “thought the course was particularly good as all the techniques were simplified and seem more natural”

Restrictive Interventions (often called Restraint / Safe Holding / Physical Interventions) again are tailored to local or individual needs. Uncomplicated, yet effective techniques, are taken from an independently risk assessed (legal, tactical and medical) curriculum; which itself is extensively used nationally. Evaluation (impact on working practice) - “I will be able to put what I have learnt into practice when dealing with more difficult patients when they may be aggressive”

We also offer training and support on a one-to-one level & support organisations with risk assessing / identifying training needs.

Kapar Bedwatch team - 'the new batch'Early days, needing some direction !
20/08/2021

Kapar Bedwatch team - 'the new batch'
Early days, needing some direction !

03/06/2021
Another 2 day course for KAPAR.
31/03/2021

Another 2 day course for KAPAR.

Another couple of days with Kapar Bed watch / Security Team
21/01/2021

Another couple of days with Kapar Bed watch / Security Team

Security at RCHT practicing !
07/10/2020

Security at RCHT practicing !

'back at the ranch' Personal Safety Training back up and running for the last month.
07/10/2020

'back at the ranch' Personal Safety Training back up and running for the last month.

Did someone call security ?Anyone recognise any of this little lot at WCH ?
02/10/2020

Did someone call security ?
Anyone recognise any of this little lot at WCH ?

And we are back .... Cornwall Council. Dealing with Aggression & Violence.Not sure the best of rooms for practical, but ...
24/09/2020

And we are back .... Cornwall Council. Dealing with Aggression & Violence.

Not sure the best of rooms for practical, but plenty of room for people to watch from viewing gallery !

Tutor update September 2020 - Black Horse, Exeter.- A familiar Shrek like look after wearing face masks for the duration...
16/09/2020

Tutor update September 2020 - Black Horse, Exeter.
- A familiar Shrek like look after wearing face masks for the duration.
- And an unusual way of ensuring social distancing around the tables. Good job all 7 weren't there !

KAPAR security, currently supporting RCHT.The feedback from the guys on the course was great. " Its really good knowled...
24/08/2020

KAPAR security, currently supporting RCHT.

The feedback from the guys on the course was great.
" Its really good knowledge to have in the environment we work in"
" Its great to be able to learn a new skill set to enable us to provide a better service to the trust"
- Managing Director Kapar

In uncertain times, exploring virtual training
23/04/2020

In uncertain times, exploring virtual training

'Where's Wally' ? Recognise anyone ?AMU finest on annual training.
04/03/2020

'Where's Wally' ? Recognise anyone ?
AMU finest on annual training.

Address

Treliske Hospital
Truro
TR13HD

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