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Monday 8:30am - 5pm Tuesday 8:30am - 5pm Wednesday 8:30am - 5pm Thursday 8:30am - 5pm Friday 8:30am - 5pm

Bluebird Care Richmond & Twickenham

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Bluebird Care Richmond & Twickenham

Providing the gold standard of home care and live-in care for discerning Richmond borough residents. Expect your care, your way.

Bluebird Care Richmond & Twickenham is the Richmond borough's leading provider of home care and live-in care. We are proud to assist discerning local residents with support ranging from one-hour visits to full-time live-in care, 24-hour care, and waking night care. Companionship, home-cooked meals, domestic duties, and accessing the community or the workplace are accompanied by a suite of specialisms including post-hospital discharge rehabilitation and reablement support, dementia and Alzheimer's care, physical disability support, stroke support, Parkinson's care, MND care, palliative care, and much more.

14/02/2026

💍✨ A Love Story That Began in 1966 ✨💍

Christine and Tony first met at a friend’s wedding in October 1966. What started as a simple introduction quickly turned into laughter, long conversations, and something truly special.

By April the following year, Tony proposed and in September they were married, surrounded by loved ones who had watched their whirlwind romance unfold. 💙

From that chance meeting to today, they’ve built a lifetime of memories side by side proving that sometimes, the most beautiful love stories begin when you least expect them.

From everybody at Bluebird Care Richmond & Twickenham, we wish you a very Happy Valentine’s Day ❤️

12/02/2026

📺💙 Did you catch Bluebird Care mentioned on Good Morning Britain this morning? 💙📺

We're pleased to announce Si King as our new Bluebird Care Brand Ambassador. Many of you will know him from his television work as one half of the Hairy Bikers 🏍️, but what you may not know is his deeply personal connection to care.

When his close friend and fellow Hairy Biker, Dave Myers, received care at home during cancer treatment, Si saw first-hand the difference truly compassionate, respectful care can make 🤍 care that helps someone feel comfortable, valued and more like themselves, in the place they feel happiest 🏡

Those values are exactly what we stand for at Bluebird Care

💙 That’s why we created the Good Care Checklist, a free, downloadable guide designed to help people feel confident about their care and their future through good care planning 📘✨https://www.bluebirdcare.co.uk/the-good-care-guide

It’s never too early to start talking about care 💬 Reach out to our team today we’re here to answer your questions and support you every step of the way 🤝💙

09/02/2026

🐦💙 Twinny out and about spreading smiles 💙🐦

Last week, Twinny enjoyed a lovely visit with one of our customers, Mr H and his wife.

Moments like these remind us that care is about connection, companionship, and the little touches that brighten someone’s day.

Twinny certainly did her part, bringing smiles and a bit of cheer along the way 💙

Thank you to Mr H and his wife for welcoming us so warmly.

06/02/2026

Investing in our teams, elevating our care

At Bluebird Care, we’re committed to continuously upskilling our teams in clinical support, ensuring they have the knowledge, confidence, and training needed to deliver safe, high-quality, client-centred care.

02/02/2026

🥐🐦 Monday mornings are better with Twinny! 🐦🥐

Our newest flock member, Twinny the Bluebird, has clearly settled into life in Richmond & Twickenham… starting the week the right way with a few morning croissants! 😋✨

Spreading cheer, bringing smiles, and making sure everyone starts the week on a positive note that’s just how Twinny rolls. 💙

30/01/2026

🐦Meet Twinny — Our Little Bluebird of Cheer! 🐦

Twinny, the little bluebird, was hatched by the team at Bluebird Care Richmond & Twickenham one bright spring morning by the River Thames, between Richmond and Twickenham.

From her very first day, she noticed something simple but important, when she sang near someone who felt lonely or had a tough day, it made them smile.

She quickly made it her mission to stay close. She perched on windowsills, rested in the trees outside homes, and followed people on their walks, quietly keeping an eye on the neighbourhood. But she wanted to do more than just watch, she wanted to help.

Now, travelling with the Bluebird Care team, Twinny brings her soft blue feathers, gentle chirps, and little bursts of cheer wherever she goes.
If you ever see a bluebird nearby, it might just be Twinny checking in. 💙

27/01/2026

🎓💐 Congratulations, Danielle! 💐🎓

Last week, our wonderful Customer Care Manager, Danielle, celebrated her graduation and we couldn’t let the moment pass without a little surprise from the team! 🥂🌸

We’re so proud of everything she’s achieved and all the hard work that’s led to this milestone. Wishing Danielle every success and happiness in her next adventures we’re lucky to have you as part of our team 💙

22/01/2026

🌟 Celebrating an Outstanding Achievement at Bluebird Care Oxford 🌟

We’re delighted to share some fantastic news from across the Bluebird Care network. Our colleagues at Bluebird Care Oxford have been rated ‘Outstanding’ overall by the Care Quality Commission (CQC) following an inspection carried out in December 2025
The service achieved:

⭐ Outstanding ratings for Caring, Well-Led and Effective (with an impressive 96% score)
⭐ Good ratings for Safe and Responsive

This marks a significant milestone for the Oxford team, who were previously rated Good at their last inspection in 2017. The latest CQC report highlights the incredible progress made, praising the service for delivering care that is flexible, person-centred, safe, effective and compassionate.

Supporting people across Oxford, including those living with dementia, complex health needs and physical disabilities, the team received consistently positive feedback from customers and their families.

Many described their Care Professionals as “like friends”, while others spoke movingly about the emotional support they received during some of life’s most difficult moments.

Inspectors noted that people using the service “consistently achieved outcomes that went beyond expectations”, including maintaining independence, preventing hospital admissions and improving emotional wellbeing. Customers also highlighted how respected, reassured and safe they felt, praising the professionalism and kindness of the team.

The report also recognised Bluebird Care Oxford’s proactive and thorough approach to care planning, regular reviews and ongoing assessment of people’s health, wellbeing and communication needs all contributing to continuous improvement and positive outcomes.

Leadership within the service was described by the CQC as “exceptional and visionary”, with colleagues sharing how supported and valued they feel.

One team member told inspectors:
“The managers genuinely care, it means a lot to us. I feel the managers are there for the right reasons.”

Reacting to the Outstanding rating, Managing Directors Peter Slough and Tim Rowland-Jones said:

“We are incredibly proud of every one of our Care Professionals and office team for the dedication, compassion and professionalism they show every day. To be recognised with an Outstanding rating is a huge achievement and reflects the consistently high standards our team works so hard to deliver.”

“The praise we receive from our customers and their families is truly rewarding, and it means so much to know the care we provide helps people feel safe, supported and valued in their own homes.”

A huge congratulations to the entire Bluebird Care Oxford team on this outstanding achievement. We’re incredibly proud to have such inspiring colleagues across the Bluebird Care family 💙

For more information, please contact the Bluebird Care Press Office on 0800 058 4647 or email bluebirdcare@plmr.co.uk

08/01/2026

⚠️🌧️ Storm Goretti is approaching — please take extra care 🌧️⚠️

Weather warnings are in place across the UK as Storm Goretti brings the risk of strong winds, heavy rain and wintry conditions over the next couple of days.

This is a good time to check in on loved ones, neighbours, and anyone who may be more vulnerable during severe weather. 💙

Here are a few simple things to consider:

✅ Ensure heating and lighting are working properly

✅ Check emergency supplies such as food, water and medication

✅ Keep phones charged and torches accessible

✅ Arrange or request welfare checks if needed

If you have any concerns about a relative, or would like us to check in on someone, please don’t hesitate to contact your local Bluebird Care branch. It’s never too late,we’re here to help keep people safe, warm and supported.

Please stay safe and look out for one another. 💙

30/12/2025

🧝‍♂️❄️ Elf has returned to the North Pole… ❄️🧝‍♂️

As the festive season comes to a close, we’re taking a moment to look back on some of Elf’s favourite memories from his time with Bluebird Care 🎄✨

From induction training and team meetings, to Christmas markets, charity events, fundraising, sing-alongs, and spreading cheer with customers and communities — Elf truly packed a lot into his visit! 💙

He reminded us that a little bit of fun, kindness, and festive magic can go a long way, especially when it’s shared together.

Thank you to all our teams and communities who welcomed Elf along the way — he’s heading back to the North Pole with a heart full of memories… and maybe a few notes for Santa too 😉🎅
Until next Christmas… ✨

25/12/2025

🎄✨ We Wish You a Merry Christmas! ✨🎄

This Christmas, our teams from Oxford, Bath, Bristol, Richmond, Twickenham, and Westminster, Kensington & Chelsea came together to share a special festive message with you. 🎶💙

From all of us at Bluebird Care, thank you for your support throughout the year. We’re proud to care, proud of our teams, and grateful to be part of so many wonderful communities.

Wishing you a Christmas filled with warmth, joy, and togetherness and a very happy New Year! ✨🎅

🎄💙

Address

Twickenham

Opening Hours

Monday	8:30am - 5pm
Tuesday	8:30am - 5pm
Wednesday	8:30am - 5pm
Thursday	8:30am - 5pm
Friday	8:30am - 5pm

Website

https://www.bluebirdcare.co.uk/richmond-twickenham

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Our Story

Bluebird Care Richmond & Twickenham is a leading homecare and live-in care agency. We pride ourselves on delivering the highest possible quality homecare and support services across Richmond Borough: Richmond, Kew, Sheen, Mortlake, Barnes, Petersham, Ham, St Margarets, Twickenham, Whitton, Teddington, Hampton, Hampton Wick and Hampton Hill. No matter what level of dependency the person has, we approach every task with the same level of professionalism and a “can do” attitude; always striving to maintain and improve quality of life and ensure that people can remain at home in dignity and comfort for as long as they wish. Bluebird Care Richmond & Twickenham first opened its doors in 2008 as a small family business dedicated to providing high quality homecare services to the people where we live. The business is owned and operated by David Mitchell and Maria Leonard: we’ve lived and worked here with our families for over 30 years. We have strong community links and a deep commitment to providing top quality services in our hometown. We are part of the Bluebird Care network which, over the past 10 years, has grown into a leading care at home provider delivering around 20,000 visits each day right across the country. Our commitment to delivering the services and support that you want, how you want them, in the comfort of your own home, is stronger now than ever.

Access our website at http://www.bluebirdcare.co.uk/richmond-twickenham/home

Telephone No. 020 8744 9948