Lynde House Care Home - Barchester Healthcare

16/10/2025

🌟 Employee of the Month, October 2025 🌟

Please join us in congratulating Debora, our wonderful Admin Assistant and Receptionist at Lynde House Care Home, who has been recognised as our Employee of the Month! 👏💐

Debora is always there for both residents and staff, offering kindness, care, and a helping hand to everyone who walks through our doors. Her passion, dedication, and positive attitude make a huge difference every single day. 💛

Whether it’s welcoming visitors with a warm smile, supporting the team behind the scenes, or making sure everything runs smoothly, Debora truly makes everything happen for everyone.

Thank you, Debora, for your hard work, compassion, and commitment. You are a shining example of what makes Lynde House such a special place. 🌼✨

Barchester Healthcare

15/10/2025

🎃 You’re Invited to Our Spooktacular Halloween Celebration! 👻

Join us at Lynde House Care Home for a fun-filled Halloween event packed with plenty of treats!

🕒 Thursday, 31st October 2025
🕚 11:00 a.m. – 5:00 p.m.
📍 Lynde House Care Home

Later in the afternoon, we’ll be hosting a Halloween Tea Party with delicious cakes and live entertainment by Jamie Steen , plus some festive cocktails for a little extra fun! 🍰🎶

Everyone is welcome — come along, bring your family and friends, and celebrate Halloween with us! 🎃✨

12/10/2025

🌸 Staff Pamper Day at Lynde House Care Home! 🌸

Last week, we took some well-deserved time to celebrate our amazing team , the heart of Lynde House 💖

To thank our wonderful staff for all their hard work, dedication, and constant support, we treated them to a relaxing Pamper Day! 💆‍♀️💅

Everyone enjoyed:
✨ A refreshing hair salon session
✨ Soothing chiropody treatments
✨ Relaxing massages
✨ And to top it all off , a delicious BBQ dinner together! 🍔🌭

It was a fantastic day full of smiles, laughter, and relaxation. Thank you to our incredible team for everything you do each and every day , you truly make Lynde House a home. 🏡❤️

10/10/2025

🎉 Awel-Y-Mor Celebrates Excellent Ratings 🎉

Awel-Y-Mor Care Home in , Swansea passed a recent Care Inspectorate Wales inspection with ‘Excellent’ ratings - the best possible ratings – across the board, after being praised for operating a safe, well-maintained, caring and well-led service.

The CIW report stated that there was a strong sense of belonging and teamwork in the home, nurtured by a very well-respected management team that encourages a positive culture.

Highlighted in the report was that the care staff knew residents well and were dedicated and driven to offering them the best possible care, going above and beyond to do so.

A relative commented: “I can’t speak highly enough about the place, they are so good at the little things, all the residents come first here. My loved one has a good life here.”

Our CEO, Dr Pete Calveley, visited Awel-Y-Mor to congratulate Rachael, General Manager, and her team on the home’s Excellent ratings and award every member of staff a £500 voucher to celebrate their achievement.

Huge congratulations to everyone at Awel-Y-Mor – what a fantastic achievement! 👏

Here are some of the highlights from the day.

08/10/2025

⭐ We’re Finalists for the National Care Awards ⭐

We’re delighted to share that Barchester Healthcare has been shortlisted in the Large Care Home Group category for this year’s National Care Awards.

The National Care Awards are the largest awards recognising excellence in the UK care sector, celebrating the very best people and companies across the sector.

A huge congratulations to Aila Evangelista from Atfield House Care Home in , London, a finalist in the Care Registered Nurse of the Year category, and to the entire team at Atfield House Care Home - Barchester Healthcare, also shortlisted for Dignity and Respect Care Home of the Year. 👏

We’re so proud of all our teams who work tirelessly to provide the very best care for residents, patients and their families every single day.

The winners will be announced on 7th November at Park Plaza London – good luck to all the finalists!

07/10/2025

🖌️ Pinetree Residents Get Creative with Mosaic-Making 🎨

As part of their first home anniversary celebrations, and together with volunteers from partner company CBRE UK, colleagues and residents at Pinetree Care Home in set to work on a joint project to commemorate the occasion.

Residents were asked what they would like to do to celebrate and decided to create a beautiful mosaic sign for the home.

The project was a wonderful collaboration that everyone at the home could join in with. The end result is a fitting tribute to the home, which now hangs in reception for all the staff, residents and visitors to enjoy.

A resident commented: “It is so wonderful to try new hobbies, I had never made a mosaic before but I absolutely loved it and have been bitten by the bug! I can’t wait to have another go and see what else we can make. I really enjoyed sitting down with everyone else and working on something together, it gave us all a fantastic sense of achievement.”

What a beautiful mosaic! Well done to all involved. 👏

03/10/2025

♥️ The Power of Music: a heart-warming moment at Ochil Care Home ♥️

Colleagues and residents at Ochil Care Home in were over the moon to uncover a beautiful piece of history when they heard an original recording by one of their much-loved residents, Wilma, who used to be a professional singer years ago.

Wilma’s husband, Donald, had lovingly kept the original master copy of Wilma’s debut album which was recorded in 1996. Staff at the home helped Donald transfer the precious recording onto a CD to preserve it.

Everyone at the home watched the heart-warming moment when Wilma, who is living with dementia, realised the recording being played was her voice from almost thirty years ago. Her reaction was absolutely magical as her memory of that time in her life came flooding back.

What’s more, the video of that extraordinary moment showing the power of music to connect, has now been viewed over 65,000 times.

Such a beautiful moment! ✨

Ochil Care Home - Barchester Healthcare

01/10/2025

🥨🍻 Oktoberfest Celebrations 🥨🍻

Oktoberfest was a huge hit with residents, patients, families and visitors this year.

Our care homes and hospitals joined in the celebrations with themed decorations, live entertainment, community events and plenty of fun.

Our talented chefs and hospitality colleagues prepared a selection of pretzels and Bavarian dishes, all complemented by some refreshing cold beers.

It was a day to remember - here are some of our favourite moments.

30/09/2025

☕💚 World’s Biggest Coffee Morning ☕💚

Colleagues, residents, patients, families and friends across the country came together to enjoy charity coffee mornings and bake sales, raising funds and awareness for Macmillan Cancer Support.

Our care homes and hospitals hosted a variety of community events, inviting everyone to catch up over a cuppa and a slice of something delicious, all for a great cause.

Residents and patients enjoyed spending time with friends and relatives, and members of the local community. Our talented chefs baked plenty of cakes, biscuits and pastries for everyone to sample.

The events were a great success – thank you to everyone who took part and helped support this important cause.

Here are some of our favourite moments. ✨

24/09/2025

🖌️ Virtual V&A Make-along 🎨

In celebration of National Day of Arts in Care Homes, residents and patients across the country enjoyed a wonderful V&A Virtual Make-along experience with Holly from the V&A Learning team and designer-artist Rafin Jannat.

Taking inspiration from the South Asia Gallery at the museum, everyone had the chance to experiment with paints and pigments made from everyday ingredients, creating their own unique artworks.

It was a calming, creative experience that everyone truly enjoyed. A big thank you to the Victoria and Albert Museum team for leading such an inspiring session!

Here are some of our favourite highlights. ✨

National Activity Providers Association

23/09/2025

It’s not too late to share your feedback.

Our annual customer satisfaction survey, Tell Barchester is still open!

There’s still time to provide feedback on the care and service received by residents, patients, their friends and family. We love listening to your feedback, and use this to improve and provide the best experience possible.

If you’ve not received your email invitation, please check your junk/spam folder or speak to our team. You can also complete the survey at anytime in our home by using QR code on display.

All the team really appreciate your time sharing how you feel about life at Barchester.

23/09/2025

🌟 Employee of the Month 🌟–
🌟Ramon “Ken” B., Unit Nurse Manager 🌟

We are delighted to recognise Ken as our Employee of the Month! 🎉

Ken consistently demonstrates outstanding dedication, compassion, and leadership in supporting both residents and colleagues. His commitment to delivering the highest standards of care, fostering teamwork, and creating a warm and welcoming environment truly shines every day.

👏 Thank you, Ken, for your hard work, positivity, and inspiring leadership. You make Lynde House a better place for everyone!

22/09/2025

⭐ We’re Finalists in the UK Customer Experience Awards ⭐

It’s awards season and we’re thrilled to share that our talented Customer Experience Team has been shortlisted in not one, but two categories in the prestigious UK Customer Experience Awards:

💡 Best Use of Customer Insight
💻 Best Use of Technology

We’re proud that Barchester Healthcare is the only company from the health sector to be recognised in either of these categories. The winners will be announced at Wembley in October – wish us luck!

Our nomination for Best Use of Customer Insight comes from our Tell Barchester survey, which gathers invaluable feedback each year from more than 13,500 residents, patients and their families. Every single piece of feedback helps us shape and improve the care and services we provide.

In the Best Use of Technology category, our new Connex CRM system, powered by Salesforce, has been recognised for transforming how we manage every customer interaction – making the care journey seamless.

We’re so proud of our team and grateful to everyone who shared their feedback with us.

22/09/2025

🎉 Happy Grandparents’ Day! 👵🧓

Join us on 5th October at Lynde House to celebrate all the amazing grandparents residents in Lynde House! 💛

Get your kids involved with fun activities like colouring cards or other crafts to show your love and appreciation. Cards for grandparents will also be available at the reception , come and grab one! 🎨✨

Plus, don’t forget our regular activities: visits to the hairdressers, Keep Fit sessions, Gardening Club, and so much more happening every day in our home. 🌿💪

Let’s fill this day with smiles, love, and lots of happy memories! 🥰



For more info about our lovely care hone, call us at 02088924772 or visit our 🌐
https://www.barchester.com/home/lynde-house-care-home

Barchester Healthcare

21/09/2025

World Alzheimer’s Day 2025 – Why It Matters More Than Ever 💜

World Alzheimer’s Day, observed annually on 21st September, is a global event dedicated to raising awareness about Alzheimer’s disease and dementia.

With nearly 1 million people in the UK living with dementia, understanding, support and research have never been more important.

Alzheimer’s Day serves as a powerful reminder of the challenges faced by individuals and families living with Alzheimer’s, and the importance of early diagnosis and intervention.

At Barchester, our commitment to dementia care goes beyond World Alzheimer’s Day. We strive to make a difference every day, providing compassionate support, innovative programmes, and expert care for residents, patients and families.

To find out more, please see our latest blog here: https://www.barchester.com/help-and-advice/world-alzheimers-day-2025-why-it-matters-more-ever-barchester

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17/09/2025

🌞 Our residents from Lynde House had a truly wonderful day out at Osterley Park! 🌿

We couldn’t have asked for better weather . the sun was shining, the air was fresh, and the views around the park were simply beautiful. 💚

Everyone enjoyed a peaceful stroll, spotting ducks and pigeons by the water, and taking in the relaxing atmosphere of nature. 🦆🐦 There were plenty of smiles as we shared stories, laughter, and good company.

To top it all off, we stopped for some tea and refreshments together in the charming courtyard , the perfect way to round off a day full of joy and connection. ☕🍰

Moments like these remind us how special it is to spend time outdoors, enjoying simple pleasures and making lasting memories. 💕

For more info about our lovely Care Home, call us at 02088924772 or visit 🌐
https://www.barchester.com/home/lynde-house-care-home
Barchester Healthcare

16/09/2025

⭐ Happy National Housekeeping Week ⭐

This week we’re celebrating the fantastic housekeeping teams across our care homes and hospitals.

It’s a wonderful opportunity to recognise their dedication to keeping everything spotless and creating a welcoming environment for residents, patients, families and visitors.

Thank you to all our colleagues for their continuous hard work and support – you truly make a difference every day.

12/09/2025

🎉 Lotus Manor is Now Open 🎉

We’re excited to share that Lotus Manor Care Home in has opened its doors in style, with a Grand Opening performed by the Deputy Mayor of Guildford, Councillor Jane Tyson, in front of invited guests from the local community.

Our CEO, Dr Pete Calveley, and General Manager, Candy Guo, hosted the event and invited guests to view the stunning new 64-bed care home.

Designed with residents’ comfort in mind, Lotus Manor Care Home will offer residential support, respite stays and specialist dementia care, all delivered by a dedicated and passionate team of trained professionals.

Take a look at some of our favourite moments from the event. ✨

11/09/2025

🚑 Celebrating Emergency Services Day 🚒👏

Residents, patients, colleagues and visitors marked this year’s Emergency Services Day in style, recognising the contribution of local emergency services, volunteers and heroes.

Our homes and hospitals hosted a variety of community events, from coffee mornings to afternoon garden parties, inviting emergency services personnel to join for hot drinks and delicious home-made cakes.

Everyone had a wonderful time, visiting local emergency services sites, engaging in conversations and sharing inspirational stories of emergency services heroes, both past and present.

08/09/2025

Our Tell Barchester Annual Survey is LIVE!

For the 5th consecutive year, our annual customer satisfaction survey Tell Barchester is OPEN!

The survey gives our residents, patients, their friends and family the opportunity to tell us how they feel about their experience, helping us learn, improve and celebrate what people love about life at Barchester.

Residents and patients are able to complete the survey with our teams, invitations to take part are emailed to all friends & family members we have contact details for – have you received yours? It’s also possible to take part in our homes and hospitals using the QR posters on display.

Tell Barchester is quick and simple to complete, your time is much appreciated and this feedback shapes the care and service received across Barchester.

In the meantime, if you have feedback you would like to share you can talk to us at any point, our door is always open.

05/09/2025

🌸☕ Macmillan Coffee Morning ☕🌸

Join us at Lynde House Care Home for a special day of coffee, cakes, and community 💚

📅 Friday 26th September
🕚 11:00am – 3:30pm

Enjoy delicious refreshments and live piano music performed by Sue Busby, while helping us raise money for Macmillan’s World’s Biggest Coffee Morning. 🎶🍰

Together, we can make a difference. 💚

👉 For more info about our lovely care home, call us at 020 8892 4772 or visit 🌐

https://www.barchester.com/home/lynde-house-care-home

Barchester Healthcare

27/08/2025

🌟 Employee of the Month – Lynde House Care Home 🌟
We are delighted to announce that Emma has been awarded Employee of the Month of August 2025! 👏💙
Emma has gone above and beyond in her role, showing exceptional kindness, compassion, and dedication to both our residents and our team. Her caring nature and commitment make a real difference every single day, and we are so proud to have her as part of the Lynde House family.
To know about our lovely care home, please visit our website :
https://www.barchester.com/home/lynde-house-care-home...

Barchester Healthcare

26/08/2025

Yesterday was such a blast! 🎶

James Steen put on an amazing sailor-themed musical show, and our residents were transported straight to Copacabana. 🍹✨ With drinks, nibbles, and the perfect sunny weather, it truly felt like a summer holiday sing-along. 🌞🎤

For more information about our lovely home, please check our website:
https://www.barchester.com/home/lynde-house-care-home?utm_source=gmb&utm_medium=organic&utm_campaign=local

Barchester Healthcare

21/08/2025

🌟 Congratulations, Jacob! 🌟

We are so proud to announce that Jacob from Lynde House Care Home has been awarded Divisional Winner 2025 , Volunteer of the Year at the Barchester Care Awards! 🏆💚

Jacob’s dedication, kindness, and enthusiasm in supporting our residents through activities have brought countless smiles and moments of joy. His energy and compassion truly brighten every resident at Lynde House.

👏 A well-deserved recognition for all that he does to make a difference in the lives of our residents.

Barchester Healthcare