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Integrated Neurological Services

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Integrated Neurological Services

Living well with a neurological condition: Lifelong rehabilitation & therapy in Richmond and Hounslow

INS has been working for over 30 years in Hounslow and Richmond to support adults living with neurological conditions, and their carers, to access long-term, professional and peer support in the community, helping them to manage symptoms, increase independence and live well with their condition. Our team of professional therapists (physiotherapy, occupational therapy and speech and language therapy), trained counsellors, therapy assistants, activity co-ordinators and volunteers) work in different locations, as well as online, to give our service users the skills, strategies and support to manage their condition and help them stay connected with their social and community networks. We can provide the affordable, ongoing neurological care and rehabilitation, which is not available on the NHS, to help people improve their condition or prevent it from deteriorating. Our multidisciplinary team provides holistic therapy, social and emotional support tailored to people’s individual rehabilitation needs and goals. Neurological conditions can be life-changing if they cause long-term disability and affect people’s ability to live independently. At INS, we assess the whole person before providing services and support to help with physical, cognitive and communication issues and improve people’s independence, confidence and social participation. We offer support for as long as needed, often over many years. Help and advice is also available for family carers, many of whom have health issues of their own.

08/09/2025

Next month on Saturday 11th October, team 'MND Over Matter', a group of 16 intrepid walkers, will be taking on the Kent Downs 50km Ultra Challenge, with the goal of raising £10,000 for Integrated Neurological Services.

The team are friends of David Young, an INS service user. Since David’s diagnosis of Motor Neurone Disease, he and his friends have dedicated themselves to taking on fundraising challenges in support of organisations helping people affected by the condition.

We're delighted that this year David and the team have chosen to raise funds for INS, to help us continue to provide long-term, specialist support for people in Hounslow and Richmond who are living with a neuro condition, together with their carers.

“I look forward to connecting with the team at INS at my weekly visits and being able to, for example, access gym classes which otherwise would be beyond me. The team are hugely supportive and the community spirit they engender amongst all the service users amazes me every visit.”

Joining the team for the challenge is INS Exercise Lead Paul Underwood, who many of our service users will know from exercise and Open Gym sessions.

Please help us cheer team MND Over Matter on and support them to reach their goal by donating today: https://www.justgiving.com/page/david-young-5

01/09/2025

Are you an informal or unpaid carer of someone with a neurological condition, and live in Hounslow or Richmond?

Join us on Wednesday 1st October for the Carers Marketplace, with information, talks, and opportunities to meet with representatives from local organisations including INS, Age UK Richmond upon Thames, Crossroads Care Richmond & Kingston, Homelink - Whitton, London Borough of Hounslow Care Advisors Team, Richmond Carers Centre, Richmond AID, Richmond and Hounslow East Parkinson's Support Group, Ruils - Independent Living (who will be delivering health checks), and Queen Elizabeth's Foundation for Disabled People Mobility Advice Team.

This event is free to attend, but places are limited. Please email PCooke@ins.org.uk to register your interest, or visit https://www.ins.org.uk/events/carers-marketplace to find out more.

29/08/2025

We want to thank The National Lottery Community Fund for their project grant of £13,500, awarded in September 2024, which has helped our Hounslow service users with neuro conditions to access ongoing community support.

This funding contributed to weekly exercise and communication groups at our satellites in Brentford and Feltham until December 2024, followed by further support, which is still
ongoing, for a range of therapy and activity sessions (including exercise, communication,
social and creative groups) at our Twickenham base.

Thank you to all the players who made this possible.

26/08/2025

Move into Wellbeing instructor Chris recently visited our Barnes satellite to deliver a chair-based dance taster session to our group members. As with all Move into Wellbeing sessions, the taster was hugely popular and enjoyed by everyone who took part 🌟

We would like to say a huge thank you to Chris, who has been a fantastic instructor at our regular sessions in Twickenham. We look forward to offering more Move into Wellbeing courses at our premises in Twickenham from September.

18/08/2025

The new Hounslow Carers Service provides information, advice, and practical support to anyone who looks after a family member, a friend or a neighbour full-time or for a few hours now and again.

Join us on on Tuesday, 19 August from 11am - 1pm at Café S&N, Brentford High Street.

More dates and locations available here:
https://www.careplace.org.uk/Services/38058?utm_campaign=&utm_content=&utm_medium=email&utm_source=govdelivery&utm_term=

12/08/2025

Recently Diagnosed Group, 2025
If you or a loved one, have been recently diagnosed with MND, you are welcome to join our friendly online group.
It’s an opportunity to meet others in the same position, ask questions and find out about available support.
The groups are held monthly via zoom on the 3rd Friday of the month at 2pm as follows: 15th Aug, 19th Sept, 17th Oct, 21st Nov, 19th Dec.
For more information and joining details, please contact Lisa.burnard@mndassociation.org
tel 01604 800 611
mndassociation

www.mndassociation.org
diagnosed 💙🧡💙

05/08/2025

On Tuesday 22nd July we teamed up with the Hounslow Stroke Association to host a celebration of our five-year partnership delivering Stroke services in the borough of Hounslow. The event was attended by INS and Stroke Association service users and staff, as well as representatives from organisations, councillors and council officers.

Read more about the event and what we have been up to recently in our summer newsletter, which is now live on our website: https://www.ins.org.uk/news/summer-newsletter-2025

15/07/2025

A huge thank you again to Richmond Bridge Club, the Cafe Bridge players, our volunteers, and the businesses and supporters who supported the Richmond Cafe Bridge event: thanks to you the day raised a fantastic sum of £4,345!

Thank you also to the individuals and businesses who generously supported the day's raffle by donating prizes:
The Angel And Crown, COOK, The Old Ship, PizzaExpress, Robert Neil hair, Squire's Garden Centres and Off the Leash

03/07/2025

INS and the Hounslow Stroke Association would like to invite Hounslow Stroke survivors and carers to an event celebrating a five-year partnership between Integrated Neurological Services (INS) and Hounslow Stroke Association, on Tuesday 22nd July.

The event will take place from 2pm to 4:30pm, at the Musical Museum in Brentford. The event is a chance to celebrate the work of both services on Hounslow over the past five years, find out about what INS and The Stroke Association can provide to Hounslow residents, and give stroke survivors the opportunity to share their feedback.

Visit https://forms.office.com/e/Gh16exnFWp to book your place, or visit our events page to find out more: https://bit.ly/3I8WZfz

25/06/2025

We had a wonderful time at the Richmond yesterday, organised by Richmond Bridge Club to support INS! It was a fantastic and busy day.
Congratulations to the winning players, who were awarded their prizes by The Mayor of the London Borough of Richmond Upon Thames, Cllr Penelope Frost London Borough of Richmond upon Thames, and congratulations to all the lucky raffle prize winners.

Thank you very much to Richard, Janet, Victor, and the team at Richmond Bridge Club and all participants for your generosity and support, and thank you to all the venues who so kindly hosted us all:
Sicilian Restaurant The Angel And Crown The Britannia, Richmond Aires Steakhouse Pasta Old Ship Richmond PizzaExpress Rosa's Thai

Stay tuned for more updates and to find out how much we raised!

23/06/2025

We had a great time at the Sport Parkinson's Try-Athlon 2025 on Sunday, where Sarah (CEO and Clinical Lead) and Caroline (Physiotherapist) got to meet lots of new people and organisations, and learn about the exciting initiatives and activities taking place across the UK for people with Parkinson's.

11/06/2025

It's : a time to celebrate the estimated 6 million unpaid carers in the UK, and recognise their important but often unseen work.

If you live in Hounlow or Richmond, and provide unpaid care for a family member or friend who has a neurological condition, INS can help with information and advice, counselling, exercise, and peer support opportunities.
Pictured are attendees at our Carers Coffee Morning, which meets monthly, and an education session that was hosted for Richmond carers in May.

Address

82 Hampton Road
Twickenham
TW25QS

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+442087554000

Website

http://ins.org.uk/

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