New Washington Medical Group

New Washington Medical Group Find out about upcoming health campaigns, what’s going on within your practice and what our surgery has to offer.

19/05/2026

‼️📣 We still have a number of on the day Advanced Nurse Practitioner appointments available to book TODAY 😲😲 If you need to be seen please give us a call to secure your appointment 📣‼️

After 10 years working with us as a Receptionist Karla will be leaving our practice on Friday 29th May. She has been an ...
19/05/2026

After 10 years working with us as a Receptionist Karla will be leaving our practice on Friday 29th May. She has been an incredibly valued part of our team, bringing dedication, kindness, and a genuine care for both colleagues and patients alike.
Her positive energy and hard work will be greatly missed by everyone here. While we’re sad to see her go, we’re so grateful for everything she has contributed and wish her all the very best in her next chapter.
Thank you.

12/05/2026

Practice Workload - April 2026

👨‍⚕️Appointments Attended 1499
❎Appointments Cancelled = 422
❌Appointments Missed = 87
⌨️Referrals Made = 230
💻E-Consults Actioned = 187
🩺Medication Reviews = 144
💊Prescriptions Issued = 3122
📞Calls Answered = 6039
☎️Calls Made = 1974
⏰ Average Queue Time = 2min 20 secs

Thank you to all of our team, you’re the best! 👏🏽🙌🏽🌟

Early May Bank Holiday Closure 🌞 🌼 Please note that GP Practices across the UK will be closed on Monday 4th May 2026 for...
28/04/2026

Early May Bank Holiday Closure 🌞 🌼

Please note that GP Practices across the UK will be closed on Monday 4th May 2026 for Bank Holiday.

We will reopen on Tuesday 5th May at 8am

Enjoy your bank holiday 😃

📞 For medical assistance whilst we are closed please call 111
🚨 In an emergency, always call 999

💜 Come Join Our Patient Participation Group! 💜At New Washington Medical Group, we believe the best care comes from worki...
28/04/2026

💜 Come Join Our Patient Participation Group! 💜

At New Washington Medical Group, we believe the best care comes from working together with our patients. That’s why we’re inviting you to be part of our Patient Participation Group!

This is your opportunity to:
✨ Share your ideas and feedback
✨ Help shape the services we provide
✨ Work alongside our team to improve patient experience

Whether you have a little time or a lot, your voice truly matters to us.

If you’re interested in getting involved, we’d love to hear from you—please get in touch with the practice to find out more.

Let’s work together to make our community healthier 💜

02/04/2026

Practice Workload - March 2026

👨‍⚕️Appointments Attended 1685
❎Appointments Cancelled = 398
❌Appointments Missed = 72
⌨️Referrals Made = 245
💻E-Consults Actioned = 189
🩺Medication Reviews = 191
💊Prescriptions Issued = 3195
📞Calls Answered = 6665
☎️Calls Made = 1931
⏰ Average Queue Time = 2min 7secs

Thank you to all of our team, you’re the best! 👏🏽🙌🏽🌟

Easter Opening Hours 🕗 Monday – Thursday: 8:00am – 6:00pm 🚫 Friday 3rd April: Closed (Bank Holiday) 🚫 Monday 6th April: ...
30/03/2026

Easter Opening Hours
🕗 Monday – Thursday: 8:00am – 6:00pm
🚫 Friday 3rd April: Closed (Bank Holiday)
🚫 Monday 6th April: Closed (Bank Holiday)
🕗 Tuesday 7th April: Normal hours resume (8:00am – 6:00pm)

04/03/2026

Practice Workload - February 2026

👨‍⚕️Appointments Attended 1525
❎Appointments Cancelled = 446
❌Appointments Missed = 62
⌨️Referrals Made = 234
💻E-Consults Actioned = 182
🩺Medication Reviews = 131
💊Prescriptions Issued = 3059
📞Calls Answered = 6661
☎️Calls Made = 1937
⏰ Average Queue Time = 2min 30 secs

Thank you to all of our team, you’re the best! 👏🏽🙌🏽🌟

Introducing our Care Coordinator – Sarah We’re pleased to let our patients know that we now have a Care Coordinator at t...
10/02/2026

Introducing our Care Coordinator – Sarah
We’re pleased to let our patients know that we now have a Care Coordinator at the practice.
A Care Coordinator helps patients get the right support at the right time.
They can:

• Help you navigate health and care services
• Support with organising appointments and follow-ups
• Link you with community and support services
• Assist patients with long-term conditions or more complex needs

They are not a clinician, but they work closely with our GP and nursing team to make sure your care is well organised and that you know what support is available to you.
If you feel you might benefit from support from our Care Coordinator, please contact reception and we can arrange for Sarah to get in touch.
We’re here to help make your care as smooth and supported as possible.

Address

Victoria Road Health Centre, Washington
Tyne And Wear
NE372PU

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

Telephone

+441915634929

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