Buxted, East Hoathly and Horam Medical Centres

05/05/2026

Website outage
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** EDIT**
This technical problem has now been resolved and the website can be used as normal.

Thank you to all of our patients for their patience during this frustrating and challenging morning and thank you to all of our team members for staying positive and making sure the contingency systems we have in place were working this morning.

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Good morning,

Our website provider is experiencing some national outage issues this morning meaning that the website is unavailable to many users.

We have reached out to the website provider for an urgent fix and we are waiting to hear back.

If you need to submit an urgent medical request form for today, please call the surgery and our reception team will do their best to help. Please be mindful that there will be more calls that usual coming through and therefore the wait times may be longer.

Thank you for your patience whilst we await next steps.

Kind regards
Buxted Surgery

Buxted, East Hoathly and Manor Oak Patient Group

24/04/2026

We would like to sincerely apologise for the alarm at Buxted Medical Centre sounding this morning.

Our team are contacting the alarm company to come and rectify the issue and it should stop shortly.

Thank you for your patience, we know that it is not pleasant to hear.

Buxted, East Hoathly and Manor Oak Patient Group

21/04/2026

Network connectivity issues

We would like to let our patients know that there is an ongoing IT issue across the whole of the Sussex and Surrey.

This is currently intermittently affecting our three surgery sites, along with other local GP practices, with Manor Oak being affected at this current time.

We are continuing to escalate this to our IT supplier each time our systems go down and they are supplying updates when they can.

Our team will continue to do their best with the limited resources available to them and we are very grateful for the patience and ongoing support of all of our patients during this time.

Buxted, East Hoathly and Manor Oak Patient Group

30/03/2026

Did you know that you can visit any of our local pharmacies and be treated for the below conditions without having to see a GP?
If you contact us with one of these conditions, we may refer you to a local pharmacy in the first instance.

22/03/2026

🩵Vaccinations🩵

Find out about vaccinations for babies, children and adults, including why they're important and how to get them.

Find out about NHS vaccinations for babies, children and adults, including why they're important and how to get them.

17/03/2026

To all of our patients who may be concered about the recent outbreak of meningitis in Kent, we have been given the following advice.

For suspected contacts of meningococcal disease, GPs should direct patients to the local UKHSA Health Protection Team (HPT) rather than a single national public helpline.

📞 UKHSA contact routes
🔹 Main route (for patients and clinicians)
UKHSA Health Protection Team (South East – covers Kent)
☎️ 0344 225 3861

👉 This is the correct number for:

Kent meningitis outbreak enquiries
Contact tracing / prophylaxis queries
Advice on whether someone qualifies as a close contact

Buxted, East Hoathly and Manor Oak Patient Group

15/03/2026

🩵Vaccination tips for parents🩵

Do
💚remember to take your personal child health record (PCHR) – in England this is usually known as the "red book"
💚let the practice or clinic know if someone else is taking your child for vaccinations
💚dress your baby in clothes that are easy to remove – babies under 12 months have injections in the thigh
💚dress toddlers and older children in loose or short sleeves – they'll have their injections in the arm
💚try to stay calm during the vaccination – it's natural to worry but it might make your child anxious and restless
💚let your child know what's going to happen in simple language – for example, "you may feel a sharp scratch that will go away very fast"
💚hold your child on your knee during the injection – if you're worried about seeing injections you could ask a nurse or another member of staff to hold them for you

Don’t
❌do not rush to get to your appointment – giving yourself plenty of time can help you and your child avoid feeling stressed and anxious
❌do not be worried about speaking to the nurse or doctor – they can answer any questions you have about vaccination

To find out more please visit:
https://www.nhs.uk/vaccinations/vaccination-tips-for-parents/

11/03/2026

💚 Today we stand with all incredible young carers across the UK 💚

🌟It’s UK National Young Carers Action Day🌟
A day to recognise, celebrate and support the thousands of young people who help care for a family member or loved one.

Behind school uniforms and homework, many young carers are providing emotional support, helping with medication, cooking meals, managing household tasks, and so much more. Their strength, resilience and compassion deserve to be seen and valued.

Let’s use today to:
✨ Raise awareness of the challenges young carers face
✨ Advocate for better support in schools and communities
✨ Say THANK YOU to the young people who give so much

If you know a young carer, take a moment to check in, listen, and show your appreciation. Together, we can ensure no young carer feels invisible.

To find out more about support that is available, please visit the Care for the Carers webpage below:
https://www.cftc.org.uk/young-carers-service-east-sussex/?gad_source=1&gad_campaignid=12586831160&gclid=CjwKCAiA-__MBhAKEiwASBmsBFEE_s4u9bLEYZcmCJSkr9v69PKHOpadvhuZ65dxlHh9TEj554o1vhoCqYkQAvD_BwE

Our young carers service is for young carers aged 5 to 17 years living, attending school or caring for someone in East Sussex. Please get in touch for support.

08/03/2026

🩵Your child may be due vaccinations🩵

🌟Vaccines are the most effective way to prevent many infectious diseases. to find out more please visit the NHS webpage below. This page explains how vaccines work, what they contain and the most common side effects.🌟

https://www.nhs.uk/vaccinations/why-vaccination-is-important-and-the-safest-way-to-protect-yourself/

04/03/2026

Did you know that you can visit any of our local pharmacies and be treated for the below conditions without having to see a GP?

If you contact us with one of these conditions, we may refer you to a local pharmacy in the first instance.

03/03/2026