Castlegate and Derwent Surgery

08/09/2025

Need Help with Technology? AbilityNet Can help as they help disabled and elderly people to use digital technology to achieve their goals. Please share with those who would benefit from this support.

Need Help with Technology? AbilityNet Can help as they help disabled and elderly people to use digital technology to achieve their goals.

04/09/2025

We look forward to welcoming some of the students to our surgery undertake placements later in the academic year.

03/09/2025

☎️ Did you know you can now check or cancel your appointments using our telephone system?

Unsure of you appointment time? Or you are unable to make it? Give our new service a try.

➡️Call our main phone line on 01900 705750 and select the check and cancel option.

📱If the number you are calling from matches that on your medical record, you will then be asked to confirm your date of birth.

🗓️ You can then listen to your booked appointment detail.

❌ Need to cancel? No problem select the option to cancel you appointment.

🙏 Help us reduce Did Not Attends and use this new system. Freeing up appointments for those who need it.

🕣 Available 24/7 - quick and easy to use.

📈 In the first two weeks of the improvement 72 patients used the service with 44 cancellations.

📱You can also check and cancel appointments using the NHS app. Download today!

02/09/2025

🩼 Flu Vaccinations now available to book!

Flu season is upon us and the diaries are now loaded to our booking system.

💬Text messages have been sent to eligible patients, please follow the link to make your appointment.
Or
☎️ Give us a call on 01900 705750 to make your appointment.

We are planning for your COVID vaccinations to be administered at the same time and we are waiting for a definite delivery date before confirming this.
Our nurses will offer the Covid vaccine at your appointment.
More news on Covid vaccinations when we have it.

To check if you are eligible please visit https://www.nhs.uk/vaccinations/flu-vaccine/

26/08/2025

📢 Changes coming soon! From 1st September 2025 our surgery may no longer be able to offer some services that are requested from Secondary Care(Hospital, clinics and other providers)

Along with many other North Cumbria GP practices in the area we will be introducing changes to how we handle certain healthcare requests, in a move designed to protect patient access and support the long-term sustainability of general practice.

The decision follows a significant and ongoing rise in appointment requests and clinical tasks made on behalf of other healthcare providers—particularly hospital and specialist teams. General practice teams are increasingly being asked to undertake work such as chasing up hospital test results, prescribing medication initiated in secondary care, completing referrals on behalf of consultants, and conducting blood tests or ECGs that were originally requested by hospital services.

While many of these tasks have historically been absorbed by general practice to support continuity of care, the volume of these requests has now reached a point where they account for an estimated 25–30% of GP daily workload. This has had a direct impact on the availability of appointments and access for patients needing core GP services.

🗣 What next? we would like to reassure patients that we are here to support you with the change and over the next few weeks we will continue to provide our patients with information and signpost to the services who will undertake the test for you.
Information will also be updated on our website and in the waiting room. Our team will also be able to assist with your questions.

More information available on www.primarycarenorthcumbria.co.uk/gpaccess

Thank you and we hope this will help with our appointment demand.

23/08/2025

The surgery will be closed for Bank holiday on Monday 25th August, if you have an urgent medical problem that cannot wait until the surgery re- opens please dial 111 to access the out of hours service, NHS 111 is free to call from both landlines and mobiles.

We will reopen on Tuesday 26th August at 8am. Enjoy your weekend!

23/08/2025

21/08/2025

🎉 A massive well done to everyone picking up their GCSE results today (and A-Levels last week) – whatever the grades, today’s the start of your next chapter. 🌟🌄

And while we’re on the subject of futures… 💚💙 Did you know there are loads of different career opportunities right here in the NHS across North, West and East Cumbria? From clinical roles like GPs, nurses and prescribing staff, to non-clinical careers such as admin, reception and support services – every role makes a difference to our communities. 🩺💻📞

Which brings us neatly onto our weekly roundup of current General Practice vacancies in North Cumbria. As always, every like and share helps us reach further – and maybe helps the right people find the right roles in the places that need them most. 👍 and find out more at:
www.primarycarenorthcumbria.co.uk/jobs

Wigton Group Medical Practice :
Health Care Assistant

Keswick and Solway PCN :
Primary Care Network Administrator & Digital Transformational Support

Distington Surgery :
Salaried GP

The Croft Surgery :
GP Partner or Salaried GP

Castlegate and Derwent Surgery :
Salaried GP
Care Navigator/Receptionist

Carlisle Healthcare :
Prescribing Support Admin Assistant

Brampton Medical Practice :
Trainee Dispenser

Aspatria Medical Group :
Practice Nurse
Salaried GP

12/08/2025

Activate's Superhero challenge has landed. 🦸

This week, Yellow is doing Climbers alongside Joe Wicks in the animated Activate series - short exercise videos designed to keep kids moving.

Be sure to head to The Body Coach's YouTube channel for the next episode.
https://www.youtube.com/thebodycoachtv

11/08/2025

Leap into action for this week's Treetops challenge. 🌴

Join Red for Starjumps, Climbers and Squats! Let’s power up with high-energy fun from Joe Wicks’ Activate series - 5 minutes of active fun.

Catch the next episode on The Body Coach YouTube Channel.
https://www.youtube.com/thebodycoachtv

08/08/2025

We are compiling patient feedback on our triage system and would welcome your views!
Please click on the link to share your feedback with us.
https://forms.office.com/e/Hi45MqaSPE
Thank you for your time.